Need Help. Email confirmation link invalid error. Need Help. Email confirmation link invalid error.
 

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Need Help. Email confirmation link invalid error.

Started by fbones, August 14, 2006, 11:52:22 PM

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fbones

Our gallery asks the user to check the email and click on the link. Everything was working smoothly for the last year until a few days ago where the link is invalid.

When a user click on the link to confirm the account, it shows,

"An error has been encountered in accessing this page.

1. Server: coppermine.sourceforge.net
2. URL path: /register.php
3. Error notes: File does not exist: /home/groups/c/co/coppermine/htdocs/register.php
4. Error type: 404
5. Request method: GET
6. Request query string: activate=ce57290270926c27ebb3c0d0e69581b6
7. Time: 2006-08-14 14:46:57 PDT (1155592017)

Reporting this problem: The problem you have encountered is with a project web site hosted by SourceForge.net. This issue should be reported to the SourceForge.net-hosted project (not to SourceForge.net).

If this is a severe or recurring/persistent problem, please do one of the following, and provide the error text (numbered 1 through 7, above):

   1. Contact the project via their designated support resources.
   2. Contact the project administrators of this project via email (see the upper right-hand corner of the Project Summary page for their usernames) at user-name@users.sourceforge.net

If you are a member of the project that maintains this web content, please refer to the Site Documentation regarding the project web service for further assistance. "

Can someone help me??

Joachim Müller

Check your config details, you have the defaults there. You don't own nor maintain coppermine.sourceforge.net, so the error message should be quite obvious.

fbones

Sorry, I'm lack of PHP programming knowledge but can read a script or two. Can you point me at the right direction on which file to check?

On the web-based gallery, I login as "admin" and check the "config" nothing seems different from before.

Joachim Müller

What's your config setting for URL of your coppermine gallery folder and Gallery administrator email. Post a screenshot of the corresponding config section (using "additional options" when composing your message) and a link to your coppermine-driven gallery.

fbones

I don't see in the config for URL. The Admin email is set at info@bluicesf.com

Scrrenshot http://photo.bluicesf.com/gallery_screenshot.JPG

URL of the photo gallery
http://photo.bluicesf.com

or

http://www.bluicesf.com/photo

THANKS!

Joachim Müller

You're running cpg1.3.2, that's why you don't have that option. There is a particular reasons why we have different support boards for different coppermine versions. Moving your thread from cpg1.4 permissions to the board that deals with your version. Your coppermine version is outdated. Upgrade, preferably to the most recent stable version (currently cpg1.4.8).

fbones

How do I update to cpg1.4.8 without losing all my photos? I assume just download the software and upload to the server?

Thanks a lot in advance for the help. I'm a newbie. ;D

Joachim Müller

Surprisingly, we have outlined the method to upgrade in the docs. When signing up, you agreed to only post questions that are not covered in the docs. Being a newbie doesn't mean that you're allowed to ignore board rules.

fbones

I see. I was reading the docs on how to upgrade.

Is there a way I can fix this error and keep the existing version?

fbones

#9
I read the docs and now updated to 1.4.8

Thanks


-------------

I just checked out the config and now the error is gone. THANKS for the help!