Critical error

[hibbsy]

hi ive only just build this site and its all goin good aprt frm one thing,. i cnt upload files. this message cum up wen i try to:

Critical error
The file 'albums/userpics/10001/Shaman_king2.JPG' can't be inserted in the album

Unable to create thumbnail or reduced size image.


would b very gratefull if sumone cud help me
Hibbsy

[Joachim Müller]

When starting a new gallery from scratch, you shouldn't build on cpg1.3.x (at least that's what the sub-board where you posted your question is being meant for). If you actually use cpg1.3.x, do as suggested in http://coppermine-gallery.net/tutorial/uploads/troubleshooting.php
If you have posted on the wrong board and actually use cpg1.4.x, then do as suggested in http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#upload_trouble
A moderator will then move this thread accordingly.

[hibbsy]

if i make u a acoount do u think that u wud b able to have a look at it for me?

[Joachim Müller]

No. Do as I suggested. A first step would be to post a link to your gallery.

[hibbsy]

www.cloud9manga.com and i did as u suggested but came up wiv "The file 'albums/userpics/10001/Homealone.jpg' can't be inserted in the album

Unable to create thumbnail or reduced size image.

File: /home/hibbsy/public_html/db_input.php - Line: 402

dbug says:
USER:
------------------
Array
(
    [ID] => 2eea841f36b0c993486ca30107b7e4ae
    [am] => 1
    [lang] => english_gb
)

==========================
USER DATA:
------------------
Array
(
    [user_id] => 1
    [user_name] => Hibbsy
    [groups] => Array
        (
           

• => 1
          )
  
      [disk_max] => 1024
      [disk_min] => 1024
      [can_rate_pictures] => 1
      [can_send_ecards] => 1
      [ufc_max] => 0
      [ufc_min] => 0
      [custom_user_upload] => 0
      [num_file_upload] => 1
      [num_URI_upload] => 0
      [can_post_comments] => 1
      [can_upload_pictures] => 1
      [can_create_albums] => 1
      [has_admin_access] => 1
      [pub_upl_need_approval] => 1
      [priv_upl_need_approval] => 1
      [group_name] => Administrators
      [upload_form_config] => 0
      [group_quota] => 1024
      [can_see_all_albums] => 1
      [group_id] => 1
  )
  
  ==========================
  Queries:
  ------------------
  Array
  (
     
• => SELECT extension, mime, content, player FROM cpg_filetypes; (0s)
      [1] => select * from cpg_plugins order by priority asc; (0s)
      [2] => delete from `hibbsy_copp1`.cpg_sessions where time<1157048160 and remember=0; (0s)
      [3] => delete from `hibbsy_copp1`.cpg_sessions where time<1155842160; (0s)
      [4] => select user_id from `hibbsy_copp1`.cpg_sessions where session_id=md5("acac747baec9b9b6708cc372ff3ad032cf1588ceb5479ebfb5e04f8bde9b290a"); (0s)
      [5] => select user_id as id, user_password as password from `hibbsy_copp1`.cpg_users where user_id=1 (0s)
      [6] => SELECT u.user_id AS id, u.user_name AS username, u.user_password AS password, u.user_group+100 AS group_id FROM `hibbsy_copp1`.cpg_users AS u INNER JOIN `hibbsy_copp1`.cpg_usergroups AS g ON u.user_group=g.group_id WHERE u.user_id='1' (0s)
      [7] => SELECT user_group_list FROM `hibbsy_copp1`.cpg_users AS u WHERE user_id='1' and user_group_list <> ''; (0s)
      [8] => SELECT MAX(group_quota) as disk_max, MIN(group_quota) as disk_min, MAX(can_rate_pictures) as can_rate_pictures, MAX(can_send_ecards) as can_send_ecards, MAX(upload_form_config) as ufc_max, MIN(upload_form_config) as ufc_min, MAX(custom_user_upload) as custom_user_upload, MAX(num_file_upload) as num_file_upload, MAX(num_URI_upload) as num_URI_upload, MAX(can_post_comments) as can_post_comments, MAX(can_upload_pictures) as can_upload_pictures, MAX(can_create_albums) as can_create_albums, MAX(has_admin_access) as has_admin_access, MIN(pub_upl_need_approval) as pub_upl_need_approval, MIN( priv_upl_need_approval) as  priv_upl_need_approval FROM cpg_usergroups WHERE group_id in (1) (0s)
      [9] => SELECT group_name FROM  cpg_usergroups WHERE group_id= 1 (0s)
      [10] => update `hibbsy_copp1`.cpg_sessions set time='1157051760' where session_id=md5('acac747baec9b9b6708cc372ff3ad032cf1588ceb5479ebfb5e04f8bde9b290a'); (0s)
      [11] => SELECT user_favpics FROM cpg_favpics WHERE user_id = 1 (0s)
      [12] => DELETE FROM cpg_banned WHERE expiry < '2006-08-31 19:16:00' (0s)
      [13] => SELECT * FROM cpg_banned WHERE (ip_addr='86.143.208.19' OR ip_addr='86.143.208.19' OR user_id=1) AND brute_force=0 (0s)
      [14] => SELECT category FROM cpg_albums WHERE aid='3' (0s)
      [15] => SELECT COUNT(*) FROM cpg_pictures WHERE approved = 'NO' (0s)
  )
  
  ==========================
  GET :
  ------------------
  Array
  (
  )
  
  ==========================
  POST :
  ------------------
  Array
  (
      [album] => 3
      [MAX_FILE_SIZE] => 1048576
      [title] =>
      [caption] =>
      [keywords] =>
      [event] => picture
      [user1] =>
      [user2] =>
      [user3] =>
  )
  
  ==========================
  VERSION INFO :
  ------------------
  PHP version: 5.1.4 - OK
  ------------------
  mySQL version: 4.1.21-standard
  ------------------
  Coppermine version: 1.4.8(stable)
  ==========================
  Module: GD
  ------------------
  GD Version: bundled (2.0.28 compatible)
  FreeType Support: 1
  FreeType Linkage: with freetype
  T1Lib Support:
  GIF Read Support: 1
  GIF Create Support: 1
  JPG Support: 1
  PNG Support: 1
  WBMP Support: 1
  XPM Support: 1
  XBM Support: 1
  JIS-mapped Japanese Font Support:
  
  ==========================
  Module: mysql
  ------------------
  MySQL Supportenabled
  Active Persistent Links 0
  Active Links 1
  Client API version 4.1.21
  MYSQL_MODULE_TYPE external
  MYSQL_SOCKET /var/lib/mysql/mysql.sock
  MYSQL_INCLUDE -I/usr/include/mysql
  MYSQL_LIBS -L/usr/lib64 -lmysqlclient 
  ==========================
  Module: zlib
  ------------------
  ZLib Support enabled
  Stream Wrapper support compress.zlib://
  Stream Filter support zlib.inflate, zlib.deflate
  Compiled Version 1.2.1.2
  Linked Version 1.2.3
  ==========================
  Server restrictions (safe mode)?
  ------------------
  Directive | Local Value | Master Value
  safe_mode | Off | Off
  safe_mode_exec_dir | no value | no value
  safe_mode_gid | Off | Off
  safe_mode_include_dir | no value | no value
  safe_mode_exec_dir | no value | no value
  sql.safe_mode | Off | Off
  disable_functions | system,exec | system,exec
  file_uploads | On | On
  include_path | .:/usr/lib/php:/usr/local/lib/php | .:/usr/lib/php:/usr/local/lib/php
  open_basedir | no value | no value
  ==========================
  email
  ------------------
  Directive | Local Value | Master Value
  sendmail_from | no value | no value
  sendmail_path | /usr/sbin/sendmail -t -i | /usr/sbin/sendmail -t -i
  SMTP | localhost | localhost
  smtp_port | 25 | 25
  ==========================
  Size and Time
  ------------------
  Directive | Local Value | Master Value
  max_execution_time | 30 | 30
  max_input_time | 60 | 60
  upload_max_filesize | 10M | 10M
  post_max_size | 8M | 8M
  ==========================
  Page generated in 0.275 seconds - 16 queries in 0 seconds - Album set : ; Meta set: ;

[Nibbler]

You are running 1.4.8, thread moved accordingly. Update your gallery and so as suggested in http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#upload_trouble

[hibbsy]

tried th@ but dnt wrk

[Joachim Müller]

You haven't: you're still running cpg1.4.8 (so you haven't upgraded), and you have failed to do as suggested in the docs. Here's the upload troubleshooting section from the docs for you, with the important parts highlighted:

4.11.4 Upload troubleshooting

If you are experiencing issues with coppermine's upload process, temporarily change your coppermine settings as suggested below to get more detailed error messages:

    * Go to your coppermine page and log in as admin
    * Go to the config screen
    * Scroll to the bottom of the page
    * Expand the "Maintenance settings" section by clicking on it
    * Enable debug mode for everyone
    * Leave display of notices switched off
    * Save the new settings by clicking on "Save new configuration"
    * Go to the "groups" panel
    * Set the upload form configuration for all groups to "Single file uploads only" (set File upload boxes to "1", URI upload boxes to "0" and No. of boxes to "fixed")
    * Save your new settings

Then try to upload (using http uploads, even if you experienced troubles using another upload method) - you should get a more detailed error message that tells you what exactly goes wrong with your uploads. If the error message doesn't mean anything to you, search the support board for the error message you get.
When asking for support on the coppermine forum, post a link to your site and a test user account (the test user mustn't be in the admin group!) with upload privileges, with the above mentioned settings in place - this way, supporters can see the error messages as well. Do not post debug_output unless requested.

When people have issues with uploading and decide to post their question on the Coppermine support board, they usually are told to read this upload troubleshooting section. Many of them fail to do so properly, which results in frustration both for users as well as supporters. To make this absolutely clear: the above mentioned steps are absolutely mandatory, no matter what skill level you have, no matter what upload method you have troubles with. Failing to do exactly as suggested will result in your request for help being ignored. Yes, this applies to you. We mean it!

Did you read it? Re-read it more carefully and do exactly as suggested.

[hibbsy]

ok done exactly wot u asked wot do u wnt me to set the test user and passowd as?

[Joachim Müller]

I don't care. Make it easy to type. Most users come up with test/test (which is fine).

[hibbsy]

ok username test and password test

[Sami]

- Do not post Admin user Here  !
- use GD2 instead of ImageMagick (Method for resizing images)