Impossible to move

[Slyfox]

Hi,

I've read the sticky and made the changes accordingly. I've also read through some of the other posts with regards to this problem. I've tried them and still end up with the same problem.

The site was recently moved from a cPanel server to Plesk. I'm using the latest version of CPG (1.4.10) and used the latest version of the bridge files (vB and UDP 1.4.11).

Admins can upload files to all albums, but normal users cannot. I've created custom groups as large parts of the board are private. No one is in the "Regestered" users group. Permission on each album have been set to allow the group upload ability etc...I've checked permissions 3 times on all the sub-directories etc and there all at 777. Looking at the edit directory shows the files are there, it seems they can't be moved into the selected album.

Detailed below is the debug message. I would really appreciate any help you may be able to offer.

Regards

Sly

Code Select Expand

USER:
------------------
Array
(
    [ID] => bef5ece91de14d707c75c2e66cd3c6e6
    [am] => 1
    [lang] => english
)

==========================
USER DATA:
------------------
Array
(
    [user_id] => 337
    [user_name] => test6
    [groups] => Array
        (
            [0] => 120
        )

    [disk_max] => 0
    [disk_min] => 0
    [can_rate_pictures] => 1
    [can_send_ecards] => 0
    [ufc_max] => 0
    [ufc_min] => 0
    [custom_user_upload] => 0
    [num_file_upload] => 1
    [num_URI_upload] => 0
    [can_post_comments] => 1
    [can_upload_pictures] => 1
    [can_create_albums] => 0
    [has_admin_access] => 0
    [pub_upl_need_approval] => 1
    [priv_upl_need_approval] => 0
    [group_name] => TUB Financial Members
    [upload_form_config] => 0
    [group_quota] => 0
    [can_see_all_albums] => 0
    [group_id] => 120
)

==========================
Queries:
------------------
Array
(
    [0] => SELECT extension, mime, content, player FROM cpg148_filetypes; (0s)
    [1] => select * from cpg148_plugins order by priority asc; (0s)
    [2] => SELECT * FROM cpg148_bridge (0s)
    [3] => SELECT u.userid, u.password, u.usergroupid+100 AS usergroupid FROM `nsherida_tub`.vb_user AS u, `nsherida_tub`.vb_session AS s WHERE s.userid=u.userid AND s.sessionhash='c7a6f56021021965ee237c6150de7023' (0s)
    [4] => SELECT u.userid AS id, u.username AS username, u.password AS password, u.usergroupid+100 AS group_id FROM `nsherida_tub`.vb_user AS u INNER JOIN `nsherida_tub`.vb_usergroup AS g ON u.usergroupid=g.usergroupid WHERE u.userid='337' (0s)
    [5] => SELECT g.usergroupid+100 AS group_id, u.* FROM `nsherida_tub`.vb_user AS u, `nsherida_tub`.vb_usergroup as g WHERE g.usergroupid = u.usergroupid AND u.userid = '337' (0s)
    [6] => SELECT MAX(group_quota) as disk_max, MIN(group_quota) as disk_min, MAX(can_rate_pictures) as can_rate_pictures, MAX(can_send_ecards) as can_send_ecards, MAX(upload_form_config) as ufc_max, MIN(upload_form_config) as ufc_min, MAX(custom_user_upload) as custom_user_upload, MAX(num_file_upload) as num_file_upload, MAX(num_URI_upload) as num_URI_upload, MAX(can_post_comments) as can_post_comments, MAX(can_upload_pictures) as can_upload_pictures, MAX(can_create_albums) as can_create_albums, MAX(has_admin_access) as has_admin_access, MIN(pub_upl_need_approval) as pub_upl_need_approval, MIN( priv_upl_need_approval) as  priv_upl_need_approval FROM cpg148_usergroups WHERE group_id in (120) (0s)
    [7] => SELECT group_name FROM  cpg148_usergroups WHERE group_id= 120 (0s)
    [8] => SELECT user_favpics FROM cpg148_favpics WHERE user_id = 337 (0s)
    [9] => DELETE FROM cpg148_banned WHERE expiry < '2006-11-23 01:25:26' (0s)
    [10] => SELECT * FROM cpg148_banned WHERE (ip_addr='203.36.44.12' OR ip_addr='10.14.48.30' OR user_id=337) AND brute_force=0 (0s)
    [11] => SELECT aid FROM cpg148_albums WHERE visibility != '0' AND visibility !='10337' AND visibility NOT IN (120) (0s)
    [12] => SELECT category FROM cpg148_albums WHERE aid='2' and (uploads = 'YES' OR category = '10337') (0s)
)

==========================
GET :
------------------
Array
(
)

==========================
POST :
------------------
Array
(
    [album] => 2
    [MAX_FILE_SIZE] => 1048576
    [title] =>
    [caption] =>
    [keywords] =>
    [event] => picture
)

==========================
Page generated in 0.073 seconds - 13 queries in 0 seconds - Album set : ; Meta set: ;


[Joachim Müller]

http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#upload_trouble

[Slyfox]

http://www.theuglybuiggers.com/forum

photo/photo

[Joachim Müller]

Link doesn't work, review it.

[Slyfox]

http://www.theuglybuggers.com/forum

[Joachim Müller]

Set permissions as suggested in the docs: http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#permissions

Actual link to your gallery is http://www.theuglybuggers.com/coppermine/ 

[Slyfox]

I believe I noted in my original post that the permissions were set, checked, re-checked and re-checked again...

[Joachim Müller]

Don't just check, but set them. Did you bother to read the documentation section I refered to? Really?

[Slyfox]

Yes I read the document. But how many times should I goto the permissions page for the folders and be unable to make any changes because there are all set to 777?

[Joachim Müller]

Did you try 755?

[Slyfox]

I appreciate at times providing support for products can be very trying. I also appreciate that users can miss important pieces of information which makes your job harder. But at the end of the day this is your product, and if the support is getting too much then perhaps you should start charging for it.

I tried in my initial post to supply as much information as possible, unfortunately I missed the user/pass amongst the other data requested.

But to show the attitude you have within your posts is nothing short of rude and arrogant. Perhaps I should look elsewhere for software.

Oh, and FYI it was not a permissions problem as I tried on several occasions to tell you, it was a Safe Mode problem which has been fixed.

Enjoy your karma!

Sly

[Sami]

Can't see any rude or arrogant action here
Please keep in mind that when you as a user didn't do as documentation said and post a incorrect link, every supporter will consider that you didn't do other things correctly