[Solved]: batch upload issues: Unable to create thumbnail or reduced size image

[luridpandora]

When I attempt to upload a file to my gallery using batch upload, I get the error "unable to create thumbnail or reduce size image"
the images in question are 1024x768 and are all under 2mb in size.
this is a fresh install of coppermine, as the old version I had (1.9) suddenly up and died on me last night.
I have checked to make sure I have plenty of space on my domain (well over 350mbs at this exact moment)

below is the debug information:
USER:
------------------
Array
(
    [ID] => ee596a085fd5a5caa492db30369dec5c
    [am] => 1
    [lang] => english
)

==========================
USER DATA:
------------------
Array
(
    [user_id] => 1
    [user_name] => muse
    [groups] => Array
        (
           

• => 1
          )
  
      [disk_max] => 0
      [disk_min] => 0
      [can_rate_pictures] => 1
      [can_send_ecards] => 1
      [ufc_max] => 0
      [ufc_min] => 0
      [custom_user_upload] => 0
      [num_file_upload] => 1
      [num_URI_upload] => 0
      [can_post_comments] => 1
      [can_upload_pictures] => 1
      [can_create_albums] => 1
      [has_admin_access] => 1
      [pub_upl_need_approval] => 0
      [priv_upl_need_approval] => 0
      [group_name] => Administrators
      [upload_form_config] => 0
      [group_quota] => 0
      [can_see_all_albums] => 1
      [group_id] => 1
  )
  
  ==========================
  Queries:
  ------------------
  Array
  (
     
• => SELECT extension, mime, content, player FROM cpg_filetypes; (0s)
      [1] => select * from cpg_plugins order by priority asc; (0s)
      [2] => delete from `lurideid_copp1`.cpg_sessions where time<1204550031 and remember=0; (0s)
      [3] => delete from `lurideid_copp1`.cpg_sessions where time<1203344031; (0s)
      [4] => select user_id from `lurideid_copp1`.cpg_sessions where session_id=md5("ca511af17400102c7376943580074948fb0a1129f3122970aff034888ca24bf8"); (0s)
      [5] => select user_id as id, user_password as password from `lurideid_copp1`.cpg_users where user_id=1 (0s)
      [6] => SELECT u.user_id AS id, u.user_name AS username, u.user_password AS password, u.user_group+100 AS group_id FROM `lurideid_copp1`.cpg_users AS u INNER JOIN `lurideid_copp1`.cpg_usergroups AS g ON u.user_group=g.group_id WHERE u.user_id='1' (0s)
      [7] => SELECT user_group_list FROM `lurideid_copp1`.cpg_users AS u WHERE user_id='1' and user_group_list <> ''; (0s)
      [8] => SELECT MAX(group_quota) as disk_max, MIN(group_quota) as disk_min, MAX(can_rate_pictures) as can_rate_pictures, MAX(can_send_ecards) as can_send_ecards, MAX(upload_form_config) as ufc_max, MIN(upload_form_config) as ufc_min, MAX(custom_user_upload) as custom_user_upload, MAX(num_file_upload) as num_file_upload, MAX(num_URI_upload) as num_URI_upload, MAX(can_post_comments) as can_post_comments, MAX(can_upload_pictures) as can_upload_pictures, MAX(can_create_albums) as can_create_albums, MAX(has_admin_access) as has_admin_access, MIN(pub_upl_need_approval) as pub_upl_need_approval, MIN( priv_upl_need_approval) as  priv_upl_need_approval FROM cpg_usergroups WHERE group_id in (1) (0s)
      [9] => SELECT group_name FROM  cpg_usergroups WHERE group_id= 1 (0s)
      [10] => update `lurideid_copp1`.cpg_sessions set time='1204553631' where session_id=md5('ca511af17400102c7376943580074948fb0a1129f3122970aff034888ca24bf8'); (0s)
      [11] => SELECT user_favpics FROM cpg_favpics WHERE user_id = 1 (0s)
      [12] => DELETE FROM cpg_banned WHERE expiry < '2008-03-03 14:13:51' (0s)
      [13] => SELECT * FROM cpg_banned WHERE (ip_addr='70.114.1.113' OR ip_addr='70.114.1.113' OR user_id=1) AND brute_force=0 (0s)
      [14] => SELECT aid, title FROM cpg_albums WHERE 1 (0s)
      [15] => SELECT COUNT(*) FROM cpg_pictures WHERE approved = 'NO' (0s)
  )
  
  ==========================
  GET :
  ------------------
  Array
  (
      [insert] => 1
  )
  
  ==========================
  POST :
  ------------------
  Array
  (
      [d0000] => 1
      [pics] => Array
          (
             
• => i0000
              [1] => i0001
              [2] => i0002
              [3] => i0003
              [4] => i0004
              [5] => i0005
              [6] => i0006
          )
  
      [album_lb_id_i0000] => d0000
      [picfile_i0000] => QkFEIElJSS9TQ0EtQmpvcm5zYm9yZ19CQURJSUktMDMtMjAwOF8wMS5qcGc=
      [album_lb_id_i0001] => d0000
      [picfile_i0001] => QkFEIElJSS9TQ0EtQmpvcm5zYm9yZ19CQURJSUktMDMtMjAwOF8wMy5qcGc=
      [album_lb_id_i0002] => d0000
      [picfile_i0002] => QkFEIElJSS9TQ0EtQmpvcm5zYm9yZ19CQURJSUktMDMtMjAwOF8wNi5qcGc=
      [album_lb_id_i0003] => d0000
      [picfile_i0003] => QkFEIElJSS9TQ0EtQmpvcm5zYm9yZ19CQURJSUktMDMtMjAwOF8wNy5qcGc=
      [album_lb_id_i0004] => d0000
      [picfile_i0004] => QkFEIElJSS9TQ0EtQmpvcm5zYm9yZ19CQURJSUktMDMtMjAwOF8wOC5qcGc=
      [album_lb_id_i0005] => d0000
      [picfile_i0005] => QkFEIElJSS9TQ0EtQmpvcm5zYm9yZ19CQURJSUktMDMtMjAwOF8wOS5qcGc=
      [album_lb_id_i0006] => d0000
      [picfile_i0006] => QkFEIElJSS9TQ0EtQmpvcm5zYm9yZ19CQURJSUktMDMtMjAwOF8xMC5qcGc=
      [insert] => Insert selected files
  )
  
  ==========================
  VERSION INFO :
  ------------------
  PHP version: 5.2.2 - OK
  ------------------
  mySQL version: 5.0.45-community
  ------------------
  Coppermine version: 1.4.16(stable)
  ==========================
  Module: GD
  ------------------
  GD Version: bundled (2.0.34 compatible)
  FreeType Support: 1
  FreeType Linkage: with freetype
  T1Lib Support:
  GIF Read Support: 1
  GIF Create Support: 1
  JPG Support: 1
  PNG Support: 1
  WBMP Support: 1
  XPM Support: 1
  XBM Support: 1
  JIS-mapped Japanese Font Support:
  
  ==========================
  Module: mysql
  ------------------
  module doesn't exist
  ==========================
  Module: zlib
  ------------------
  module doesn't exist
  ==========================
  Server restrictions (safe mode)?
  ------------------
  Directive | Local Value | Master Value |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
  ==========================
  email
  ------------------
  Directive | Local Value | Master Value |  |  |  |  |  |  |  |
  ==========================
  Size and Time
  ------------------
  Directive | Local Value | Master Value |  |  |  |  |  |  |  |
  ==========================
  Page generated in 0.097 seconds - 16 queries in 0 seconds - Album set : ; Meta set: ;

[luridpandora]

nevermind- I was able to figure out the problem. in the image and file advance setting area I had to change it from using image magick to another setting. you can close this topic.
thank you