Error after installation: Unable to create thumbnail or reduced size image.

[swickers]

Hi,

I am trying to install Coppermine on my website, I am not using an Autoinstaller. The installation appears to go OK, I have changed the file permissions to both the folders, sub folders and files as outlined using Filezilla, but when I try and upload an image I get the following error message: "Unable to create thumbnail or reduced size image."

I have been the through the Documentation and I think I have it setup correctly so I have activated the debug mode which then has the following info:

Critical error
Unable to create thumbnail or reduced size image.

File: /home/wwwcomp/public_html/gallery/db_input.php - Line: 699


Debug Info

display phpinfo Debug Output: show / hide

Notices

/db_input.php•Notice line 589: Undefined index: upload_create_album_directory

/include/picmgmt.inc.php•Warning line 327: escapeshellarg() has been disabled for security reasons
•Warning line 328: escapeshellarg() has been disabled for security reasons
•Notice line 347: Undefined variable: retval
•Warning line 347: exec() has been disabled for security reasons
•Notice line 389: Undefined variable: retval
•Warning line 538: chmod() [function.chmod]: Unable to access albums/userpics/10001/thumb_Lorry_001.jpg
•Warning line 538: chmod() [function.chmod]: stat failed for albums/userpics/10001/thumb_Lorry_001.jpg
•Warning line 543: unlink(albums/userpics/10001/thumb_Lorry_001.jpg) [function.unlink]: No such file or directory

/include/functions.inc.php•Warning line 5490: getimagesize() [function.getimagesize]: Unable to access albums/userpics/10001/thumb_Lorry_001.jpg
•Warning line 5490: getimagesize(albums/userpics/10001/thumb_Lorry_001.jpg) [function.getimagesize]: failed to open stream: No such file or directory
•Warning line 5431: fopen() [function.fopen]: Unable to access albums/userpics/10001/thumb_Lorry_001.jpg
•Warning line 5431: fopen(albums/userpics/10001/thumb_Lorry_001.jpg) [function.fopen]: failed to open stream: No such file or directory

I am unsure whether this is a setup error on my part, a problem with the files or there is a problem with the server?

Any help is much appreciated.
Simon

[swickers]

Hi,

I had also posted this problem to my hosting company who have come back and advised me that it is a security problem their end. At least it wasn't a simple error. Sorry to have wasted anyone's time.

Simon