Banned User -- how to "Unban"

[Hirsch]

Kind of stumped by this, but when I click the "users" menu, I have an option to ban a user, but I cannot see a listing of users who were banned. I have one user who tried to create an account but screwed it up, and now cannot create a new account with her standard email address. I cannot find this user, there is no listing of banned users, therefore I cannot change her status. Any suggestions here would be appreciated.

[klewless]

I agree, that it would be best to have that feature available somewhere in Admin mode. I checked mine but wasn't able to locate it, either.

If you want to see a list of your bans:
open your web shell, go to PHP My Admin, and login to the database. In your Coppermine files there is a table for Banned Users and there you can edit or delete.

Hope this helps!

[Αndré]

Maybe both of you have missed the button "Ban Users" (banning.php).

[klewless]

The problem here was Unbanning someone's IP, Andre. I thought there ought to be "something" but, as my forum is bridged, the Users table is sort of useless except as a reference, so I have gotten into the habit of working with the data base directly. It works though, and you can see the list and the IPs.

[Αndré]

Regardless of what criteria a user is banned, you can undo this in the "Ban Users" form. But I think I know what's wrong for the OP.

cannot create a new account with her standard email address. I cannot find this user, there is no listing of banned users

That's not because the user is banned, but because that email address already belongs to a registered user in your board. I'm not sure what you mean with "screwed up", but you (as admin), as well as your user can reset the password.

[klewless]