Chapter 3. CpmFetch Support Options

I have a life. Honest. I like to live it sometimes. So please make an effort to solve your problem before posting. Most importantly be sure you have read the instructions and followed them. If you have done that, you have a few options for support.

Warning

If you do not pursue the above options to get help for your problem before contacting me directly, I may not be happy about it. If you post to the forums, you could potentially have people that have time to help you. The exception to this would be security problems. If you uncover one, please e-mail me directly so I can fix it before you announce it.

Visit http://cpmfetch.fistfullofcode.com

The cpmfetch web site - which provides examples, quickstart information and downloads for the latest development version and stable versions.

Coppermine Photo Gallery forums

The support forums at SourceForge.net - which is the first place you should check and post. The cpmfetch board has five areas for you to post your problem in. Please select wisely. When you do post, please include the version of CPG and the version of CpmFetch you are using. The type of server you are on also helps (Apache, IIS, etc). Please try to include as much information as possible. Important: DO NOT PM me via the forums unless I ask you to. Chances are your message will be missed / ignored or deleted. Posting to the forums gives other users a chance to help you.

CpmFetch Announcement Mailings

The cpmfetch web site has a sign up for an announcement mailing only list. I use this to notify interested users of new development or stable versions, enhancements to the web site (tutorials and such) and heaven forbid some sort of security weakness is discovered. Typically this will be once a month for mailings, but will be possibly 1 a week just before a stable release.

WWW.PHP.NET and others

If your having trouble with basic PHP syntax, please check www.php.net, or any of a number of other PHP web sites.

Pay for CpmFetch Support

Well, not really pay me. But if you need it installed, or have a feature you really want I will do it for you (time permitting) based upon your donation to one of the following associations (proof will be required).

If you have another favorite, let me know what it is and I will decide at that point.