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Support => cpg1.3.x Support => Older/other versions => cpg1.3 Ecards & Email => Topic started by: Brickstar on March 05, 2005, 05:21:03 AM

Title: Registration emails not being sent - Admin emails are
Post by: Brickstar on March 05, 2005, 05:21:03 AM
Hello everyone,

My registration emails not being sent.  I do, however,  get a notice via the admin email that I have a new user but it never sends the confirmation email to the user. I didn't see anyone else with this same problem.     ??? Can anyone help?

Thanks.
Title: Re: Registration emails not being sent - Admin emails are
Post by: Tranz on March 05, 2005, 05:58:29 AM
Have you tried registering as a user to see what happens? Can you send out ecards?
Title: Re: Registration emails not being sent - Admin emails are
Post by: Brickstar on March 05, 2005, 05:11:45 PM
Quote from: TranzNDance on March 05, 2005, 05:58:29 AM
Have you tried registering as a user to see what happens? Can you send out ecards?

Thanks for writing!

Yes, I have tried registering as 3 different users.  It's wierd because my admin notification is very quick to go out but all 3 user verification emails are still out there somewhere.  Haven't tried Ecards.....I'll go do that. 

Any suggestions?.
Title: Re: Registration emails not being sent - Admin emails are
Post by: Brickstar on March 05, 2005, 05:16:30 PM
OK, I tried sending an ecard to no avail.  I do have "enable ecard logging" checked in config section.

My gallery is here by the way if that helps:  http://www.bluegroundundergrass.com/gallery/
Title: Re: Registration emails not being sent - Admin emails are
Post by: Tranz on March 05, 2005, 08:02:21 PM
For the 3 users, do they go to the same domain as the admin? Maybe you need to authenticate smtp to go to outside domains.
Title: Re: Registration emails not being sent - Admin emails are
Post by: Brickstar on March 05, 2005, 08:16:12 PM
Quote from: TranzNDance on March 05, 2005, 08:02:21 PM
For the 3 users, do they go to the same domain as the admin? Maybe you need to authenticate smtp to go to outside domains.

Actually. I signed up using emails from 3 different domains.  Any other suggestions?  I appreciate your responses.
Title: Re: Registration emails not being sent - Admin emails are
Post by: Tranz on March 05, 2005, 08:26:29 PM
Try authenticating the SMTP. Look in include/mailer.inc.php and put in the login info for smtp the way you would with an email client.
Title: Re: Registration emails not being sent - Admin emails are
Post by: Brickstar on March 06, 2005, 02:10:55 AM
Quote from: TranzNDance on March 05, 2005, 08:26:29 PM
Try authenticating the SMTP. Look in include/mailer.inc.php and put in the login info for smtp the way you would with an email client.

Hey, that worked!!  Yay  :D  Thanks Tranz.

However, all path links in user and admin emails are missing a slash (/) between URL and filename (between".com" and "register.php").
Like this:
http://www.bluegroundundergrass.comregister.php?activate=0d11a8fc4a9e69389d0047a2b18a2ad4

Do you know why?
Title: Re: Registration emails not being sent - Admin emails are
Post by: Tranz on March 06, 2005, 02:23:13 AM
You need to make sure the ecard target in Config points to your gallery, including the trailing slash at the end of the URL.
Title: Re: Registration emails not being sent - Admin emails are
Post by: Brickstar on March 06, 2005, 02:36:39 AM
Quote from: TranzNDance on March 06, 2005, 02:23:13 AM
You need to make sure the ecard target in Config points to your gallery, including the trailing slash at the end of the URL.

OK, all is working !!  :D   Thank you for all of your help TranzNDance.  I really appreciate you taking your time to help me and hopefully this thread will help another newbie. 
Title: Re: Registration emails not being sent - Admin emails are
Post by: Tranz on March 06, 2005, 02:42:40 AM
You are welcome. I'm glad it's working.
Title: Re: Registration emails not being sent - Admin emails are
Post by: mcasey on March 08, 2005, 10:23:04 PM
Quote from: TranzNDance on March 05, 2005, 08:26:29 PM
Try authenticating the SMTP. Look in include/mailer.inc.php and put in the login info for smtp the way you would with an email client.

Is this a safe thing to do?
Title: Re: Registration emails not being sent - Admin emails are
Post by: Tranz on March 08, 2005, 10:28:56 PM
It's not any more risky than having the database connection info in config.inc.php

If you go to either of those pages via a browser, they will show up blank.

In v. 1.4 (devel version), this will be an admin option, so it would be stored in the database instead of a file.
Title: Re: Registration emails not being sent - Admin emails are
Post by: mcasey on March 08, 2005, 11:24:58 PM
Quote from: TranzNDance on March 08, 2005, 10:28:56 PM
It's not any more risky than having the database connection info in config.inc.php

If you go to either of those pages via a browser, they will show up blank.

In v. 1.4 (devel version), this will be an admin option, so it would be stored in the database instead of a file.

Excellent. Reassuring to know.

Thanks very  much,
Mike