coppermine-gallery.com/forum

Support => cpg1.3.x Support => Older/other versions => cpg1.3 Ecards & Email => Topic started by: jlerner on March 18, 2005, 10:14:40 PM

Title: ecard worked for a while - now it doesn't
Post by: jlerner on March 18, 2005, 10:14:40 PM
Hello - I Love  your product!!

I sent myself a few test cards from my site: the first 5 came through fine. Later in the day, I tried again, only this time did not receive the cards.  Here is my album http://www.20roundmag.com/gallery

I checked with my host - and was assured I did not exceed my bandwidth.
Host company reports no server problems.
Since I already got a few cards successfully, I'm guessing it's not an SMTP issue.
It's not going into a spam folder, because I can recieve cards from this album http://www.fctc.ch/tutorial/cpg_album [/li]


I tried this the code below to see if I was getting mail - checks out OK

<?php
  mail("yourEmailAddress", "Test", "This is a test to check mail server");
?>



I'm out of ideas - If you can solve this problem, I will name all of my children after you.

Love & Gratitude, JL



PS - There was no error message /- bug report below. 


USER:
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Title: Re: ecard worked for a while - now it doesn't
Post by: Tranz on March 18, 2005, 10:35:04 PM
I just sent a test ecard from your gallery and I got it.

Have you checked that your email account is not full? Have you tried sending to a different email account?
Title: Re: ecard worked for a while - now it doesn't
Post by: jlerner on March 18, 2005, 11:50:16 PM
Yes - I checked both.  My email account is not full.  Also attempted to sent card to other accounts - no success.
Title: Re: ecard worked for a while - now it doesn't
Post by: Tranz on March 18, 2005, 11:58:03 PM
Do you log ecard sending? Did you see if the ecards are being sent?
Title: Re: ecard worked for a while - now it doesn't
Post by: jlerner on March 19, 2005, 12:03:44 AM
Yes - the log show the cards are being sent. I cann also click the link on the log and verify the html version of the card has been created:
http://www.20roundmag.com/gallery/displayecard.php?data=YTo2OntzOjI6InJuIjtzOjY6ImRvbWlubyI7czoyOiJzbiI7czo3OiJyZWQgc2t5IjtzOjI6InNlIjtzOjI3OiJqZWFubWFyaWUubGVybmVyQHNjaHdhYi5jb20iO3M6MToicCI7czo3NDoiaHR0cDovL3d3dy4yMHJvdW5kbWFnLmNvbS9nYWxsZXJ5L2FsYnVtcy91c2VycGljcy8xMDAwMi9ub3JtYWxfcmVkX2d1bi5qcGciO3M6MToiZyI7czoxNToicmVkIHNreSBhdCBkYXduIjtzOjE6Im0iO3M6NToidWgtb2giO30%3D
Title: Re: ecard worked for a while - now it doesn't
Post by: jlerner on March 20, 2005, 12:11:53 AM
Hello - mystery solved!!

After spending 90 minutes on the phone with my host provider today, they did eventually realize there was a problem with my account.  Somehow, a number of sub-folders had gotten switched to a different server.  My host provider resolved the DNS issue, and I just sent several ecards successfuly.

Please accept my appologies for taking your time with this issue. Many thanks for a wonderful product and top notch support.

PS - other users who are having upload or ecard problems - make sure your web host has all your folders & subaccounts in the right place.
l
Title: Re: ecard worked for a while - now it doesn't
Post by: Tranz on March 20, 2005, 12:46:27 AM
That's fine; stuff happens. Thank you for coming back and sharing the solution so that others can benefit.