coppermine-gallery.com/forum

Support => cpg1.3.x Support => Older/other versions => cpg1.3 Upload => Topic started by: hainsnet on December 15, 2005, 03:17:21 AM

Title: MOV File Upload problem
Post by: hainsnet on December 15, 2005, 03:17:21 AM
Hi there.

Just to let you know I have searched this forum for solution before posting, and checked as much as I could before asking here.

I have a problem uploading MOV files. WMVs and JPGs seem to work OK, but when I try to upload MOV, I get a message saying "O fIles were uploaded". Not a serious looking error, but I know that the upload did not work.
I've checked as many relevant settings as I can see, and found nothing really amiss.

The server is a Red Hat (Fedora 4) box that I run here in my office. Its address is gallery.hainsnet.com.
Below is the debug dump that is requested.

Please advise.

Thanks
Greg
************************* ???


USER:
------------------
Array
(
    [ID] => 96cac2bc13039fc13184c3c861752807
    [am] => 1
    [liv] => Array
        (
           
Title: Re: MOV File Upload problem
Post by: kegobeer on December 15, 2005, 04:08:28 AM
Don't post debug output unless requested.

Troubleshooting the upload process. (http://coppermine-gallery.net/tutorial/uploads/troubleshooting.php)
Title: Re: MOV File Upload problem
Post by: hainsnet on December 15, 2005, 05:26:01 AM
Thanks for the prompt reply. Sorry for the debug info - it just seemed to be helpful to those answering other jobs.
I have changed the Single File Upload option and that did not help - simply said to check if File Uploads were enabled (or words to that effect)

The site is http://gallery.hainsnet.com. The non-admin user to test with is "troubleshoot" and it's password is "coppermine".
Any help you can give me is appreciated.

Cheers,
Greg
Title: Re: MOV File Upload problem
Post by: Joachim Müller on December 16, 2005, 05:58:57 PM
I was able to upload just fine, see http://gallery.hainsnet.com/displayimage.php?pos=-368
Maybe your upload timed out if the video file is too large. You (as admin) should use FTP-upload plus batch-add anyway. If this doesn't solve your issue, do as suggested in the troubleshooting tut and enable debug_mode for everyone.
Title: Re: MOV File Upload problem
Post by: hainsnet on December 23, 2005, 02:20:52 AM
Hi.

I saw the post you uploaded and that is a JPG file - I have no problems with JPG or WMV files - only MOV (Quicktime). I have even tried a 200K MOV file that it wont accept so it's not a size issue.
Any other ideas please?

Greg
Title: Re: MOV File Upload problem
Post by: Nibbler on December 23, 2005, 02:30:23 AM
I've uploaded a mov file to your gallery fine, there is no reason why a specific file type should fail to upload.
Title: Re: MOV File Upload problem
Post by: hainsnet on December 23, 2005, 03:20:34 AM
Hi Nibbler.

Thanks for the prompt reply. I just did some further tests pertaining to the file size and found that I could upload a 730KB MOV file (dont belive Ive changed anything, but hey...), but was unable to upload a 4.8MB file. I have checked the upload size limit in Config and that is set to 20000KB (I assume 20000 is the correct format), so are there any other settings I need to check please? The biggest file I would need to upload is less than 20MB.

Cheers,
Greg
Title: Re: MOV File Upload problem
Post by: Nibbler on December 23, 2005, 03:23:46 AM
Look at the debug info you posted - your upload_max_filesize is set to 2MB. That's a server setting (php.ini), not a Coppermine setting.
Title: Re: MOV File Upload problem
Post by: hainsnet on December 23, 2005, 03:34:16 AM
Nibbler.

Found the offending line in the PHP.INI and ammended it. Thanks for your help  - I am fairly new to Linux and this "extra-Coppermine" support is appreciated. I will test it now and see how it goes.

Cheers,
Greg
Title: Re: MOV File Upload problem
Post by: hainsnet on December 23, 2005, 03:44:58 AM
Hi. Me again. Sorry.

Amended that file then rebooted the server - to ensure the settings took properly - but still no luck uploading larger files. I go to the Upload file screen, load a single file, and after the little progress bar on the bottom of the browser flikers for a few seconds, it returns to the screen where I am prompted to locate a file for upload - just as if my input for the file location had been removed. No error message.

Greg