coppermine-gallery.com/forum

Support => Older/other versions => cpg1.3.x Support => Topic started by: bob2 on December 25, 2005, 10:57:06 PM

Title: Can't login as admin...
Post by: bob2 on December 25, 2005, 10:57:06 PM
Our coppermine is pre-installed in our control panels for our customers. I have one customer that installed coppermine and when we go to the home page by using the http://www.domain.com/coppermine or view in C/P we only get the standard login page, we click on login and we do not go to admin section. It let him login as admin yesterday and he changed the skin and set up galleries and categorties but counldn't upload photos. received error"Warning: touch(): Unable to create file ./albums//edit/mURI_temp_a779429a.jpg because Permission denied in /hsphere/local/home/sterno/sternpics.net/coppermine/upload.php on line 1788"  so he unstalled coppermine and re-installed. Thats why he emailed us. Now we can't login as admin, when we sign in as admin it welcomes us as admin but the admin section isn't there, only the regular selections.
We tried everything thats in the FAQ.

Hope you can help.


Thanks,
Bob
Title: Re: Can't login as admin...
Post by: Tranz on December 25, 2005, 11:20:54 PM
Real link?
Title: Re: Can't login as admin...
Post by: bob2 on December 26, 2005, 12:48:35 AM
Thanks for the quick reply on Christmas.

This is the link; http://sternpics.net/coppermine/

If we login as admin on this page, it will welcome admin... but the page stays the same.

Title: Help with admin access...
Post by: bob2 on December 27, 2005, 07:07:53 PM
Our coppermine is pre-installed in our control panels for our customers. I have one customer that installed coppermine and when we go to the home page by using the http://www.domain.com/coppermine or view in C/P, we only get the standard login pagehttp://sternpics.net/coppermine/ (http://sternpics.net/coppermine/), we click on login and we do not go to admin section. It let him login as admin two days ago and he changed the skin and set up galleries and categorties but counldn't upload photos. received error"Warning: touch(): Unable to create file ./albums//edit/mURI_temp_a779429a.jpg because Permission denied in /hsphere/local/home/sterno/sternpics.net/coppermine/upload.php on line 1788"  so he unstalled coppermine and re-installed. Thats why he emailed us. Now we can't login as admin, when we sign in as admin it welcomes us as admin but the admin section isn't there, only the regular selections or it want let us sign in at all as admin.
We tried everything thats in the FAQ.

Hope someone can help.


Thanks,
Bob
Title: Re: Can't login as admin...
Post by: Tranz on December 27, 2005, 07:13:07 PM
Do NOT start a new duplicate thread just because the first one does not get an answer as soon as you want. It creates more work for moderators to keep things organized and to prevent duplicate work. I've merged your threads.
Title: Not Able to Login as ADMIN...
Post by: bob2 on December 27, 2005, 07:20:07 PM
Our coppermine is pre-installed in our control panels for our customers. I have one customer that installed coppermine and when we go to the home page by using the http://www.domain.com/coppermine or view in C/P we only get the standard login pagehttp://sternpics.net/coppermine/ (http://sternpics.net/coppermine/), we click on login and we do not go to admin section. It let him login as admin yesterday and he changed the skin and set up galleries and categorties but counldn't upload photos. received error"Warning: touch(): Unable to create file ./albums//edit/mURI_temp_a779429a.jpg because Permission denied in /hsphere/local/home/sterno/sternpics.net/coppermine/upload.php on line 1788"  so he unstalled coppermine and re-installed. Thats why he emailed us. Now we can't login as admin, when we sign in as admin it welcomes us as admin but the admin section isn't there, only the regular selections.
We tried everything thats in the FAQ.

Hope you can help.


Thanks,
Bob
Title: Re: Can't login as admin...
Post by: Nibbler on December 27, 2005, 07:28:26 PM
Merged again.....

Make sure you are actually in admin mode, not user mode.
Title: Re: Can't login as admin...
Post by: bob2 on December 27, 2005, 07:46:16 PM
I understand that. The problem is that we can't access the ADMIN area. Either from http://sternpics.net/coppermine/ (http://sternpics.net/coppermine/) or in his control panel. Now I can access the coppermine file through the File Manager in our C/P.

Don't clam to be a programer, that's why we did away with "Gallery" and switched to "Coppermine". 

We are not able to access the Admin area anywhere.

I uninstalled it and re-installed and does the same.


Title: Re: Can't login as admin...
Post by: Nibbler on December 27, 2005, 07:50:49 PM
Can you PM me the admin account login ?
Title: Re: Can't login as admin...
Post by: bob2 on December 27, 2005, 08:04:53 PM
Quote from: Nibbler on December 27, 2005, 07:50:49 PM
Can you PM me the admin account login ?


Thank You I can do that. Nice to know.

Close This Out.

Bob