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Support => cpg1.4.x Support => Older/other versions => cpg1.4 upload => Topic started by: Lady on April 01, 2006, 10:47:59 AM

Title: I can't upload pics
Post by: Lady on April 01, 2006, 10:47:59 AM
Hi, im new here and i have one big problem...

i had one gallery www.xtinaxpression.com/gallery (http://www.xtinaxpression.com/gallery) but i made a new one 'cause the old one doesnt works.

my new gallery is www.xtinaxpression.com/pics (http://www.xtinaxpression.com/pics), i've uploaded +/- 800 files yesterday, but now when i upload (via FTP or XP PUBLISH) it creates a album but the pics doesnt appeared...

please help me 'cause i have more than 8.000 photoshop to upload  :'(
Title: Re: I can't upload pics
Post by: Lady on April 01, 2006, 10:53:42 AM
the DEBUG


USER:
------------------
Array
(
    [ID] => b3427494e371561defb5ecff98ecd6c8
    [am] => 1
    [lang] => english
    [lap] => 10
    [liv] => Array
        (
        )

)

==========================
USER DATA:
------------------
Array
(
    [user_id] => 1
    [user_name] => xtinaxpression
    [groups] => Array
        (
           
Title: Re: I can't upload pics
Post by: Stramm on April 01, 2006, 10:56:48 AM
please don't post debug output unless asked and read carefully
http://forum.coppermine-gallery.net/index.php?topic=24088.0
Title: Re: I can't upload pics
Post by: Lady on April 01, 2006, 11:23:47 AM
sorry...

i've done that and it doesnt works  :'(
Title: Re: I can't upload pics
Post by: Joachim Müller on April 01, 2006, 12:18:44 PM
no, you have not:
Quote from: GauGau on November 25, 2005, 10:37:03 AM
When troubleshooting uploads in CPG 1.4, you are advised to change the upload settings in the Groups console to 'Single uploads only' and to activate 'Debug mode' in the Config console.  Changing this setting negates some of the error masking done in the multiple upload setting.  This will allow you to access more detailed error messages. This is being explained in the docs that come with cpg1.4.x: http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#upload_trouble
Make sure that you have read the documentation before asking any support requests.
In the upload troubleshooting section of the docs, there is a paragraph that is even highlighted in red to draw your attention: if you need support on upload issues, you need to post a link to your page and a non-admin test user account with the settings mentioned in the upload troubleshooting settings enabled as suggested. Re-read http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#upload_trouble and do exactly as suggested there!
Title: Re: I can't upload pics
Post by: Lady on April 02, 2006, 10:05:19 AM
i've sended you an private message GauGau
Title: Re: I can't upload pics
Post by: Joachim Müller on April 02, 2006, 11:26:39 AM
didn't ask for a personal message. The troubleshooting section says you need to post the link and test user account. It doesn't say "send the data to a supporter by PM". I'm out of this thread, bye.