coppermine-gallery.com/forum

Support => cpg1.3.x Support => Older/other versions => cpg1.3 Ecards & Email => Topic started by: fbones on August 14, 2006, 11:52:22 PM

Title: Need Help. Email confirmation link invalid error.
Post by: fbones on August 14, 2006, 11:52:22 PM
Our gallery asks the user to check the email and click on the link. Everything was working smoothly for the last year until a few days ago where the link is invalid.

When a user click on the link to confirm the account, it shows,

"An error has been encountered in accessing this page.

1. Server: coppermine.sourceforge.net
2. URL path: /register.php
3. Error notes: File does not exist: /home/groups/c/co/coppermine/htdocs/register.php
4. Error type: 404
5. Request method: GET
6. Request query string: activate=ce57290270926c27ebb3c0d0e69581b6
7. Time: 2006-08-14 14:46:57 PDT (1155592017)

Reporting this problem: The problem you have encountered is with a project web site hosted by SourceForge.net. This issue should be reported to the SourceForge.net-hosted project (not to SourceForge.net).

If this is a severe or recurring/persistent problem, please do one of the following, and provide the error text (numbered 1 through 7, above):

   1. Contact the project via their designated support resources.
   2. Contact the project administrators of this project via email (see the upper right-hand corner of the Project Summary page for their usernames) at user-name@users.sourceforge.net

If you are a member of the project that maintains this web content, please refer to the Site Documentation regarding the project web service for further assistance. "

Can someone help me??
Title: Re: Need Help. Email confirmation link invalid error.
Post by: Joachim Müller on August 14, 2006, 11:55:18 PM
Check your config details, you have the defaults there. You don't own nor maintain coppermine.sourceforge.net, so the error message should be quite obvious.
Title: Re: Need Help. Email confirmation link invalid error.
Post by: fbones on August 15, 2006, 12:53:09 AM
Sorry, I'm lack of PHP programming knowledge but can read a script or two. Can you point me at the right direction on which file to check?

On the web-based gallery, I login as "admin" and check the "config" nothing seems different from before.
Title: Re: Need Help. Email confirmation link invalid error.
Post by: Joachim Müller on August 15, 2006, 07:33:00 AM
What's your config setting for URL of your coppermine gallery folder (http://admin_general_coppermine-url) and Gallery administrator email (http://admin_general_email). Post a screenshot of the corresponding config section (using "additional options" when composing your message) and a link to your coppermine-driven gallery.
Title: Re: Need Help. Email confirmation link invalid error.
Post by: fbones on August 15, 2006, 08:42:55 AM
I don't see in the config for URL. The Admin email is set at info@bluicesf.com

Scrrenshot http://photo.bluicesf.com/gallery_screenshot.JPG

URL of the photo gallery
http://photo.bluicesf.com

or

http://www.bluicesf.com/photo

THANKS!
Title: Re: Need Help. Email confirmation link invalid error.
Post by: Joachim Müller on August 15, 2006, 09:06:17 AM
You're running cpg1.3.2, that's why you don't have that option. There is a particular reasons why we have different support boards for different coppermine versions. Moving your thread from cpg1.4 permissions (http://forum.coppermine-gallery.net/index.php?board=49.0) to the board that deals with your version. Your coppermine version is outdated. Upgrade, preferably to the most recent stable version (currently cpg1.4.8).
Title: Re: Need Help. Email confirmation link invalid error.
Post by: fbones on August 15, 2006, 09:37:34 AM
How do I update to cpg1.4.8 without losing all my photos? I assume just download the software and upload to the server?

Thanks a lot in advance for the help. I'm a newbie. ;D
Title: Re: Need Help. Email confirmation link invalid error.
Post by: Joachim Müller on August 15, 2006, 10:00:02 AM
Surprisingly, we have outlined the method to upgrade in the docs (http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#13). When signing up, you agreed to only post questions that are not covered in the docs. Being a newbie doesn't mean that you're allowed to ignore board rules (http://forum.coppermine-gallery.net/index.php?topic=22469.0).
Title: Re: Need Help. Email confirmation link invalid error.
Post by: fbones on August 15, 2006, 10:06:52 AM
I see. I was reading the docs on how to upgrade.

Is there a way I can fix this error and keep the existing version?
Title: Re: Need Help. Email confirmation link invalid error.
Post by: fbones on August 15, 2006, 10:28:19 AM
I read the docs and now updated to 1.4.8

Thanks


-------------

I just checked out the config and now the error is gone. THANKS for the help!