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Support => cpg1.4.x Support => Older/other versions => cpg1.4 upload => Topic started by: king0770 on May 19, 2007, 12:30:44 AM

Title: Upload + Server Name = Zero Uploads were successful
Post by: king0770 on May 19, 2007, 12:30:44 AM
Hello!

I just installed my online photo album, and everything works as it should. However, I think I discovered a bug with the upload process.

I can upload a picture when my server address is in this format: http://www.myserver.tld/upload.php

However...

I cannot upload a picture when my server address is in this format: http://photo.myserver.tld/upload.php

Anyone else run into this kind of problem before?

Any help with this would be greatly appreciated.

My best to you.
Title: Re: Upload + Server Name = Zero Uploads were successful
Post by: Stramm on May 19, 2007, 07:03:30 AM
please follow the upload troubleshooting guide
http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#upload_trouble
Title: Re: Upload + Server Name = Zero Uploads were successful
Post by: Joachim Müller on May 19, 2007, 07:46:53 AM
Shouting "bug" is not a bright thing, especially if your report lacks everything a valid bug report should have.
Title: Re: Upload + Server Name = Zero Uploads were successful
Post by: king0770 on May 20, 2007, 08:24:29 PM
Ok here is the debug information:

The main problem is that I can upload a picture when the server url is http://www.mydomain.tld/photo

However...

I can not upload a picture when the url is http://photo.mydomain.tld

Here is the debug info:

USER:
------------------
Array
(
    [ID] => 120ba13aa6f101133b40f10b6017d747
    [am] => 1
    [lang] => english
)

==========================
USER DATA:
------------------
Array
(
    [user_id] => 1
    [user_name] => raking
    [groups] => Array
        (
           
Title: Re: Upload + Server Name = Zero Uploads were successful
Post by: Joachim Müller on May 21, 2007, 06:21:02 AM
You're suppossed to do exactly as suggested in the upload troubleshooting section of the docs (http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#upload_trouble) that Stramm refered to. Read that section extra carefully. It clearly says what to do. It clearly says not to post debug_ouput!
Title: Re: Upload + Server Name = Zero Uploads were successful
Post by: jrothra on May 21, 2007, 08:54:14 AM
I just installed 1.4.10 and used the Windows XP publishing feature.  Windows reported the files uploaded fine and asked me if I wanted to open the site.  I said yes and for some reason the site actually shows no files exist in the album.

I've tried setting the permissions for the three directories (/album, etc.) to both 777 and 755 as directed.  Neither one made a difference.  The files aren't too big, less than 400kb each.  I didn't change any config settings except the theme and to allow users to choose their own theme.

Here's what it tells/shows on my site after uploading the files:

Title: Re: Upload + Server Name = Zero Uploads were successful
Post by: Joachim Müller on May 21, 2007, 09:25:59 AM
@jrothra: the same thing I replied to king0770 applies to you as well: do exactly as suggested in the upload troubleshooting section of the docs. If you don't do that, there's nothing we could do to help you. Do so in a thread of your own - stay out of this thread. Attempting to hijack a thread is rude! Not following board rules and supporter's suggestions will only result in supporters being reluctant to actually help you.
Title: Re: Upload + Server Name = Zero Uploads were successful
Post by: jrothra on May 21, 2007, 09:42:24 AM
I apologize for any apparent rudeness.  I read the thread and my problem seemed similar, but not exactly the same, so I figured it would fit well here.  I never sought to hijack the thread.