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Support => cpg1.4.x Support => Older/other versions => cpg1.4 install => Topic started by: debragrant on August 25, 2007, 11:45:41 PM

Title: Coppermine critical error:
Post by: debragrant on August 25, 2007, 11:45:41 PM

QuoteUnable to connect to database !

MySQL said: Access denied for user 'divatcom_copp5'@'localhost' to database 'divatcom_copp5'

I installed it via cpannel like I have done my other installs but this timeI get the above error. How do I correct this?
Title: Re: Coppermine critical error:
Post by: Nibbler on August 25, 2007, 11:49:00 PM
Install as described in the documentation. We can't help you otherwise.
Title: Re: Coppermine critical error:
Post by: debragrant on August 26, 2007, 12:07:19 AM
has it suddenly changed since the last time I installed it? I mean I use Fantastico which has worked every other time.

Will do a manual install then.
Title: Re: Coppermine critical error:
Post by: Nibbler on August 26, 2007, 12:08:38 AM
No idea about Fantastico - we don't support it.
Title: Re: Coppermine critical error:
Post by: debragrant on August 26, 2007, 01:05:23 AM
i think its more of a server/database issue than install issue
Title: Re: Coppermine critical error:
Post by: debragrant on August 26, 2007, 02:19:52 AM
So I tried manually installing it and after a few attempts I got all files uploaded.

Still have the same problem, when I add the MySQL config details I get the error:

QuoteCould not create a mySQL connection, please check the SQL values entered

MySQL error was : Access denied for user 'divatcom_copp5 '@'localhost' (using password: YES)
Title: Re: Coppermine critical error:
Post by: Joachim Müller on August 26, 2007, 10:11:08 AM
Then ask your webhost for support. This is nothing we could possibly help you with.