Hello,
My web host (bluehost) did some sort of security update on the server and since that moment my gallery does not work. Unfortunately I have no idea where even to start looking for the problem. all the files are there, but nothing works.
I have contacted the provider, but they said it's not really their consern, since it was a third party application.
Gallery was updated to latest version.
Here is the link if you want to take a look www.adygaunion.com.gallery
PLease advice on where to start looking for the problem.
Pardon,
the link is www.adygaunion.com/gallery
Enable debug mode in coppermine's config if you can access it. If not, enable it manually as suggested in http://coppermine-gallery.net/tutorial/debug_mode.php
This should give you an advanced error message that tells you what actually goes wrong. Post the error message (not the debug_output) here.
Thanks for your help, but my friend fixed it. One of my SQL tables went bad.
Nother problem came up. When I try to open any image this message comes up
There was an error while processing a database query
What should i do next ?
The very same advice I posted above applies:
Quote from: Joachim Müller on February 17, 2008, 02:10:13 PM
Enable debug mode in coppermine's config if you can access it. If not, enable it manually as suggested in http://coppermine-gallery.net/tutorial/debug_mode.php
This should give you an advanced error message that tells you what actually goes wrong. Post the error message (not the debug_output) here.
I ran debug mode for administrator. No error message was in the output.
While logged in I could click and see images full size.
As soon as I log out , only thumbnails are availible and the critical error message appears when I click on images.
Let me repeat: enable debug_mode for everyone, then try to replicate the error message. Post a link to the page that displays the error message.
While executing query "INSERT INTO cpg133_hit_stats
SET
pid = 10552,
search_phrase = '',
Ip = '*.*.*.*',
sdate = '1203581138',
referer='http%3A%2F%2Fwww.adygaunion.us%2Fgallery%2Findex.php',
browser = 'Unknown',
os = 'Windows XP'" on 0
mySQL error: Table 'adygauni_coppermine.cpg133_hit_stats' doesn't exist
The error message should be pretty self-explanatory, don't you agree? The table doesn't exist. I have run update.php for you - check if this solves your issues, i.e. if the missing table has been created. If it hasn't been created, review the permissions of your mysql user account.
the problem did get solved after your update, now I can return to my work. Soon will be moving the gallery to a better hosting provider, this host caused a lot of issues in all php applications on the site and they refused to help solve them.
Thank you for help Admin.
The issues you had have most likely not been caused by your webhost. You can't expect your webhost to solve issues with third party apps for you. Imo you ask a bit much from your webhost - something that you won't find someplace else, so your move might not solve your PEBKAC-issues. Your webhost may or may not be bad, but I just wanted to let you know that this sort of webhost-bashing doesn't sound very wise. It appears that you (or something that you're responsible for, like an application update) have made a mistake imo.