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Support => cpg1.4.x Support => Older/other versions => cpg1.4 upload => Topic started by: NTM1 on April 12, 2008, 07:01:52 PM

Title: [Solved]: Unable to create thumbnail or reduced size image
Post by: NTM1 on April 12, 2008, 07:01:52 PM
Have updated to 1.4.17 today, but from having no previous problems uploading files, I now get this error message:

The file 'albums/userpics/10001/***.jpg' can't be inserted in the album

Unable to create thumbnail or reduced size image


Website: http://www.nicetrainersmate.co.uk (http://www.nicetrainersmate.co.uk)

Test Account: Test
Test Password: tester

Have enabled the debug info and tried all the suggestions in the upload problem docs, without luck.

Thanks
Title: Re: Unable to create thumbnail or reduced size image
Post by: Joachim Müller on April 13, 2008, 04:04:10 AM
Set permissions on the albums folder and everything within it as suggested in the docs. The user the webserver runs under needs write permissions.
Title: Re: Unable to create thumbnail or reduced size image
Post by: NTM1 on April 13, 2008, 11:05:37 AM
Have set permissions for the Album folder and it's subfolders to 777, but still getting the same error message.
Title: Re: Unable to create thumbnail or reduced size image
Post by: Outlaw Photos on April 13, 2008, 03:45:04 PM
I had the same problem.. Check under config.  Files and thumbnails settings ...Max width or height of an intermediate picture/video **   mine got set to 1... i changed it to 400 and now i can upload. hope it works for you..
Title: Re: Unable to create thumbnail or reduced size image
Post by: NTM1 on April 13, 2008, 05:20:24 PM
Excellent, thats got it fixed.  Many thanks for your help.
Title: Re: Unable to create thumbnail or reduced size image
Post by: Botilda on April 14, 2008, 12:27:40 AM
Quote from: Outlaw Photos on April 13, 2008, 03:45:04 PM
I had the same problem.. Check under config.  Files and thumbnails settings ...Max width or height of an intermediate picture/video **   mine got set to 1... i changed it to 400 and now i can upload. hope it works for you..

Very good! It solved my issues as well, I can't believe I used 2 days to figure this out!
Title: Re: [Solved]: Unable to create thumbnail or reduced size image
Post by: John H on April 20, 2008, 03:36:16 AM
Folks,

A very useful thread - it has also solved my upload problems as well. Many thanks for posting your advice, and I wish I'd found this thread last week when the problem first happened!

Regards