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Support => cpg1.4.x Support => Older/other versions => cpg1.4 upload => Topic started by: massai on September 17, 2008, 07:14:35 AM

Title: Uploading pics by FTP
Post by: massai on September 17, 2008, 07:14:35 AM
I'm having problem uploading images by FTP.
When I click "Batch Add Pictures" the folder with all my pictures is selected and I can see my pictures listed - except I can't see their previews. Windows shows them as "picture not found". It works fine with video-files though..

When I try to upload anyway I get an error message with every image-file, but not with video-files..

Anyone who has an idea, what might be the problem??
Title: Re: Uploading pics by FTP
Post by: Joachim Müller on September 17, 2008, 06:08:16 PM
Do exactly as suggested in the docs, sections "upload troubleshooting" and "asking for support on upload issues". Additionally, post a deep link to one of the files that you're having issues with when trying to perform a batch-add.