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Support => cpg1.4.x Support => Older/other versions => cpg1.4 upload => Topic started by: VikiL on October 11, 2008, 06:13:29 AM

Title: Cannot Upload Big Files
Post by: VikiL on October 11, 2008, 06:13:29 AM
I tried uploading a 3508x2339pixel (918KB) file onto my gallery but when I press "continue" the "500 Internal Server Error
The server has encountered an internal error or misconfiguration and was unable to complete your request." screen pops up.

I have already tried to change the "max size for uploaded files" and "Max width or height for uploaded pictures/videos (pixels)" to 10000 for both but the screen still pops up.

I have googled for solutions the day but couldn't find any, even in this forum...so please forgive me if I am doing this wrong...this is my first post.

Thanks in advance.

By the way, I am not very familiar with coppermine so please be patient with me if I don't understand. Thanks.
Title: Re: Cannot Upload Big Files
Post by: amitbhalerao on October 11, 2008, 09:57:52 AM
Here is the docs link..
http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#admin_picture_thumbnail

log in as admin.
config>files and thumbnails settings>Max width or height for uploaded pictures/videos (pixels)

also check auto resize option(just next to it).
Title: Re: Cannot Upload Big Files
Post by: VikiL on October 11, 2008, 10:20:15 AM
Yes, I did change the settings for max width and height, to 10000 but it still wouldn't allow me to upload the big files. Thanks.
Title: Re: Cannot Upload Big Files
Post by: amitbhalerao on October 11, 2008, 12:01:48 PM
Did you read the help.. clicking the help icon('?') just next to the value you change in your gallery config?

See help for... Max size for uploaded files (KB)
and Max width or height for uploaded pictures/videos (pixels).

Quote500 Internal Server Error
It maybe a webserver issue(limitations).
Title: Re: Cannot Upload Big Files
Post by: phill104 on October 11, 2008, 08:31:29 PM
Please read this

http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#upload_trouble

and this

http://forum.coppermine-gallery.net/index.php/topic,24088.0.html

Then if you cannot solve your problems do everything as suggested in the first link.