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Support => cpg1.4.x Support => Older/other versions => cpg1.4 install => Topic started by: twdmcrider on October 17, 2008, 07:41:55 PM

Title: Install not recognizing edit and userpics directories
Post by: twdmcrider on October 17, 2008, 07:41:55 PM
Hello, I have used Coppermine on previous sites and I really like it.  I'm attempting to install it for the first time on my new web Linux web server and the install script is not recognizing the edit and userpics directories within the albums directory.  However, both of these directories are there and all directories (edit, userpics, albums, include) have correct permissions.  I've also uploaded the entire "gallery" directory (which contains my coppermine install) 2-3 times so I'm certain all the files are in place on the server.

My error is below...

• • • ERROR • • •
Before you continue with Coppermine installation, there are some problems that need to be fixed.

A subdirectory called 'userpics' should normally exist in the 'albums' directory. The installer can't find this directory. Check that you have uploaded all Coppermine files to your server.

A subdirectory called 'edit' should normally exist in the 'albums' directory. The installer can't find this directory. Check that you have uploaded all Coppermine files to your server.

Once you are done, hit the "Try again" button.
Title: Re: Install not recognizing edit and userpics directories
Post by: twdmcrider on October 17, 2008, 07:47:11 PM
Oh, and I even directed my browser to the edit directory and it comes up with a message so it appears that everything is seeing the edit directory accept the install script.

http://www.dillmanbrothers.com/gallery/albums/edit
Title: Re: Install not recognizing edit and userpics directories
Post by: Joachim Müller on October 18, 2008, 11:00:52 AM
Check ownership then: the user the PHP script runs under (the webserver user) needs permission to access the sub-folders. Apparently, the folders are there and are being delivered to the the web browser. But this does not mean that the PHP script can access it. The stuff you experience is usually related to webserver setup. This is something we can not help you with, you need to figure this out on your own or with the help of your webhost. If you're self-hosted, you at least know the webhost personally.