coppermine-gallery.com/forum

Support => cpg1.5.x Support => cpg1.5 permissions => Topic started by: New2Coppermine on May 16, 2011, 06:16:52 AM

Title: Logging me in as 'guest' after putting in my correct info
Post by: New2Coppermine on May 16, 2011, 06:16:52 AM
I was trying to log into my gallery to upload new pictures, and once I had clicked the login button (it had already automatically stored the correct information) it said that I was logged in as I guest even with my correct username and password. Why is it doing this?
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: Αndré on May 16, 2011, 09:00:39 AM
Please post a link to your gallery.
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: New2Coppermine on May 16, 2011, 05:35:53 PM
Quote from: Αndré on May 16, 2011, 09:00:39 AM
Please post a link to your gallery.

My gallery is: http://www.scottymccreerygallery.flaunt.nu/gallery/index.php
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: Αndré on May 16, 2011, 07:35:03 PM
Does it happen continuously or just sometimes (i.e. are you able to login if you try it again)? Can you please post a test user (non-admin) account?
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: New2Coppermine on May 16, 2011, 10:17:22 PM
This is the first time that it has happened. After I have entered my account information it says, "Welcome Guest"...so that I cannot see the admin controls.

I am new to Coppermine, so what is a test user (non-admin) account?
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: Joe Carver on May 16, 2011, 11:45:43 PM
If you see the message "Warning your browser does not accept script's cookies" when you go to Login, then refresh the page.
If you see the message again, there is a cookie issue - either on your end or (unlikely) the server side (unless you have changed the cookie settings)
Once you do not see the message login as normal.

Quote from: New2Coppermine on May 16, 2011, 10:17:22 PM
I am new to Coppermine, so what is a test user (non-admin) account?

First you would need to login as admin and then use the Groups and Users pages...although a quick read of the docs will instruct you better than I can.
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: New2Coppermine on May 16, 2011, 11:48:47 PM
Quote from: Joe Carver on May 16, 2011, 11:45:43 PM
If you see the message "Warning your browser does not accept script's cookies" when you go to Login, then refresh the page.
If you see the message again, there is a cookie issue - either on your end or (unlikely) the server side (unless you have changed the cookie settings)
Once you do not see the message login as normal.

I am not recieving this warning. It just says "Welcome Guest" once I have logged in.
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: Joe Carver on May 17, 2011, 12:06:22 AM
Quote from: New2Coppermine on May 16, 2011, 11:48:47 PM
I am not recieving this warning. It just says "Welcome Guest" once I have logged in.

If the Login button / selection shows after you login as Guest, then immediately try logging in again as Admin.
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: New2Coppermine on May 17, 2011, 12:14:32 AM
Quote from: Joe Carver on May 17, 2011, 12:06:22 AM
If the Login button / selection shows after you login as Guest, then immediately try logging in again as Admin.

I have tried to immediately log in afterwards (using my admin username and pasword) multiple times. However, it repeatedly logs me in as a guest.
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: Joe Carver on May 17, 2011, 12:27:44 AM
The only suggestions that I can now think of are to:
   - Try clearing all cookies and cache on your browser
   - Use a different browser, do the same as above
   - Make certain that you have no firewall or A/V interfering
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: New2Coppermine on May 17, 2011, 08:37:08 PM
Your post gave me the idea to simply use a different browser. I used Google Chrome instead of Internet Explorer and was able to log in with my admin account (and not as a guest). Any ideas as to why it would work with Chrome and not IE?
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: Αndré on May 17, 2011, 08:57:46 PM
Probably wrong cookie settings or a third party tool that interferes somehow with IE.
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: New2Coppermine on May 17, 2011, 09:16:09 PM
How can this be fixed?
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: Αndré on May 17, 2011, 11:01:34 PM
Post a test user account for your gallery (without admin privileges!).
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: New2Coppermine on May 17, 2011, 11:20:35 PM
Quote from: Αndré on May 17, 2011, 11:01:34 PM
Post a test user account for your gallery (without admin privileges!).

I know if must be frustrating helping out the newbies, but I don't know how to do that. My apologies! I could always stick with using Coppermine with Google Chrome if that made things easier?
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: Joe Carver on May 18, 2011, 01:46:26 AM
Quote from: Joe Carver on May 16, 2011, 11:45:43 PM
First you would need to login as admin and then use the Groups and Users pages...although a quick read of the docs will instruct you better than I can.

Please have a look at your document package - also, go to Config >> General settings and find "enable help..." and enable it for you as admin. It is up to you to learn your way around.

Quote from: New2Coppermine on May 17, 2011, 09:16:09 PM
How can this be fixed?

Make certain your browser is not set to "Remember" or "Autofill" things that you should be typing....