Been using my gallery to post photos as I travel. All has been fine for the past month, but today my gallery is blank and I cant work out why or how to fix it... Any suggestions gratefully received.
http://www.jasonandrewmurphy.com/photogallery1/index.php
I am guessing that there is a 501 error on your server that is being hidden hence you are only seeing a blank page. You may have the option in your cpanel to see the error or you could ask your host what the actual error message is. That will really help in diagnosing the problem.
Quote from: Phill Luckhurst on May 02, 2015, 07:44:58 PM
I am guessing that there is a 501 error on your server that is being hidden hence you are only seeing a blank page. You may have the option in your cpanel to see the error or you could ask your host what the actual error message is. That will really help in diagnosing the problem.
A list of my recent error log from cPanel is:
[Sat May 02 17:31:27 2015] [error] [client 95.154.207.60] Insufficient permissions: /home/jasonand/public_html/photogallery1/js/themes.php
[Sat May 02 17:21:21 2015] [error] [client 198.11.211.202] Insufficient permissions: /home/jasonand/public_html/photogallery1/js/themes.php
[Sat May 02 17:19:15 2015] [error] [client 176.9.144.81] Insufficient permissions: /home/jasonand/public_html/photogallery1/js/themes.php
[Sat May 02 17:14:10 2015] [error] [client 77.222.61.11] Insufficient permissions: /home/jasonand/public_html/photogallery1/js/themes.php
[Sat May 02 17:13:46 2015] [error] [client 1.120.181.8] File does not exist: /home/jasonand/public_html/photogallery1/images/img07.gif, referer: http://www.jasonandrewmurphy.com/photogallery1/index.php
[Sat May 02 17:13:45 2015] [error] [client 1.120.181.8] File does not exist: /home/jasonand/public_html/photogallery1/style.css, referer: http://www.jasonandrewmurphy.com/photogallery1/index.php
[Sat May 02 17:13:45 2015] [error] [client 1.120.181.8] SoftException in Application.cpp:601: Directory "/home/jasonand/public_html/photogallery1" is writeable by group, referer: http://www.jasonandrewmurphy.com/
[Sat May 02 17:11:38 2015] [error] [client 1.120.181.8] File does not exist: /home/jasonand/public_html/photogallery1/images/img07.gif, referer: http://www.jasonandrewmurphy.com/photogallery1/index.php
[Sat May 02 17:11:37 2015] [error] [client 1.120.181.8] File does not exist: /home/jasonand/public_html/photogallery1/style.css, referer: http://www.jasonandrewmurphy.com/photogallery1/index.php
[Sat May 02 17:11:37 2015] [error] [client 1.120.181.8] SoftException in Application.cpp:601: Directory "/home/jasonand/public_html/photogallery1" is writeable by group, referer: http://www.jasonandrewmurphy.com/
[Sat May 02 17:11:31 2015] [error] [client 1.120.181.8] File does not exist: /home/jasonand/public_html/photogallery1/images/img07.gif, referer: http://www.jasonandrewmurphy.com/photogallery1/index.php
[Sat May 02 17:11:30 2015] [error] [client 1.120.181.8] File does not exist: /home/jasonand/public_html/photogallery1/style.css, referer: http://www.jasonandrewmurphy.com/photogallery1/index.php
[Sat May 02 17:11:29 2015] [error] [client 1.120.181.8] SoftException in Application.cpp:601: Directory "/home/jasonand/public_html/photogallery1" is writeable by group, referer: http://www.jasonandrewmurphy.com/
[Sat May 02 17:11:12 2015] [error] [client 1.120.181.8] File does not exist: /home/jasonand/public_html/images/img07.jpg, referer: http://www.jasonandrewmurphy.com/style.css
[Sat May 02 17:10:37 2015] [error] [client 77.222.61.78] Insufficient permissions: /home/jasonand/public_html/photogallery1/js/themes.php
[Sat May 02 17:01:47 2015] [error] [client 77.222.40.173] Insufficient permissions: /home/jasonand/public_html/photogallery1/js/themes.php
[Sat May 02 16:51:24 2015] [error] [client 5.135.189.151] Insufficient permissions: /home/jasonand/public_html/photogallery1/js/themes.php
[Sat May 02 16:46:38 2015] [error] [client 157.55.39.158] File does not exist: /home/jasonand/public_html/photogallery
[Sat May 02 16:43:56 2015] [error] [client 91.211.113.201] Insufficient permissions: /home/jasonand/public_html/photogallery1/js/themes.php
[Sat May 02 16:40:23 2015] [error] [client 176.31.128.38] Insufficient permissions: /home/jasonand/public_html/photogallery1/js/themes.php
[Sat May 02 16:30:44 2015] [error] [client 92.53.114.211] Insufficient permissions: /home/jasonand/public_html/photogallery1/js/themes.php
[Sat May 02 16:20:33 2015] [error] [client 5.101.157.117] Insufficient permissions: /home/jasonand/public_html/photogallery1/js/themes.php
[Sat May 02 16:20:29 2015] [error] [client 205.234.189.91] Insufficient permissions: /home/jasonand/public_html/photogallery1/js/themes.php
[Sat May 02 16:20:02 2015] [error] [client 157.55.39.229] File does not exist: /home/jasonand/public_html/photogallery
[Sat May 02 16:17:29 2015] [error] [client 157.55.39.158] File does not exist: /home/jasonand/public_html/photogallery
[Sat May 02 15:54:49 2015] [error] [client 109.71.208.50] Insufficient permissions: /home/jasonand/public_html/photogallery1/js/themes.php
[Sat May 02 15:50:07 2015] [error] [client 1.120.181.8] File does not exist: /home/jasonand/public_html/images/img07.jpg, referer: http://www.jasonandrewmurphy.com/style.css
[Sat May 02 15:49:21 2015] [error] [client 1.120.181.8] File does not exist: /home/jasonand/public_html/favicon.ico, referer: http://www.jasonandrewmurphy.com/photogallery1/index.php
[Sat May 02 15:49:11 2015] [error] [client 1.120.181.8] File does not exist: /home/jasonand/public_html/images/img07.jpg, referer: http://www.jasonandrewmurphy.com/style.css
[Sat May 02 15:28:26 2015] [error] [client 85.214.149.38] Insufficient permissions: /home/jasonand/public_html/photogallery1/js/themes.php
[Sat May 02 15:12:56 2015] [error] [client 173.44.39.15] Insufficient permissions: /home/jasonand/public_html/photogallery1/js/themes.php
[Sat May 02 14:37:34 2015] [error] [client 209.54.52.44] Insufficient permissions: /home/jasonand/public_html/photogallery1/js/themes.php
[Sat May 02 14:32:22 2015] [error] [client 151.236.48.166] Insufficient permissions: /home/jasonand/public_html/photogallery1/js/themes.php
[Sat May 02 14:28:36 2015] [error] [client 50.62.208.51] Insufficient permissions: /home/jasonand/public_html/photogallery1/js/themes.php
[Sat May 02 14:17:36 2015] [error] [client 148.251.40.249] Insufficient permissions: /home/jasonand/public_html/photogallery1/js/themes.php
[Sat May 02 14:08:47 2015] [error] [client 5.101.157.29] Insufficient permissions: /home/jasonand/public_html/photogallery1/js/themes.php
[Sat May 02 14:06:40 2015] [error] [client 69.20.94.148] Insufficient permissions: /home/jasonand/public_html/photogallery1/js/themes.php
[Sat May 02 14:06:16 2015] [error] [client 72.14.199.118] SoftException in Application.cpp:601: Directory "/home/jasonand/public_html/photogallery1/albums" is writeable by group
[Sat May 02 14:05:16 2015] [error] [client 72.14.199.118] SoftException in Application.cpp:601: Directory "/home/jasonand/public_html/photogallery1/albums" is writeable by group
[Sat May 02 14:05:13 2015] [error] [client 72.14.199.118] File does not exist: /home/jasonand/public_html/photogallery
[Sat May 02 14:05:13 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/images/img07.jpg, referer: http://www.jasonandrewmurphy.com/photogallery/themes/
[Sat May 02 14:05:13 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/photogallery
[Sat May 02 14:04:57 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/404.shtml, referer: http://www.jasonandrewmurphy.com/photogallery1/themes/
[Sat May 02 14:04:57 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/404.shtml, referer: http://www.jasonandrewmurphy.com/photogallery1/themes/
[Sat May 02 14:04:57 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/404.shtml, referer: http://www.jasonandrewmurphy.com/photogallery1/themes/
[Sat May 02 14:04:57 2015] [crit] [client 98.249.199.20] (13)Permission denied: /home/jasonand/public_html/photogallery1/themes/hardwired/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
[Sat May 02 14:04:57 2015] [crit] [client 98.249.199.20] (13)Permission denied: /home/jasonand/public_html/photogallery1/themes/rainy_day/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
[Sat May 02 14:04:57 2015] [crit] [client 98.249.199.20] (13)Permission denied: /home/jasonand/public_html/photogallery1/themes/eyeball/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
[Sat May 02 14:04:57 2015] [crit] [client 98.249.199.20] (13)Permission denied: /home/jasonand/public_html/photogallery1/themes/sample/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
[Sat May 02 14:04:57 2015] [crit] [client 98.249.199.20] (13)Permission denied: /home/jasonand/public_html/photogallery1/themes/curve_red2black/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
[Sat May 02 14:04:57 2015] [crit] [client 98.249.199.20] (13)Permission denied: /home/jasonand/public_html/photogallery1/themes/water_drop/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
[Sat May 02 14:04:57 2015] [crit] [client 98.249.199.20] (13)Permission denied: /home/jasonand/public_html/photogallery1/themes/curve/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
[Sat May 02 14:04:55 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/photogallery1/style.css, referer: http://www.jasonandrewmurphy.com/photogallery1/themes/blog.php
[Sat May 02 14:04:55 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/photogallery1/themes/images, referer: http://www.jasonandrewmurphy.com/photogallery1/themes/blog.php
[Sat May 02 14:04:55 2015] [error] [client 98.249.199.20] Insufficient permissions: /home/jasonand/public_html/photogallery1/themes/blog.php
[Sat May 02 14:04:16 2015] [error] [client 72.14.199.124] SoftException in Application.cpp:601: Directory "/home/jasonand/public_html/photogallery1/albums" is writeable by group
[Sat May 02 14:03:15 2015] [error] [client 72.14.199.112] SoftException in Application.cpp:601: Directory "/home/jasonand/public_html/photogallery1/albums" is writeable by group
[Sat May 02 14:03:15 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/photogallery1/albums/images, referer: http://www.jasonandrewmurphy.com/photogallery1/albums/
[Sat May 02 14:03:15 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/photogallery1/albums/style.css, referer: http://www.jasonandrewmurphy.com/photogallery1/albums/
[Sat May 02 14:03:14 2015] [error] [client 98.249.199.20] SoftException in Application.cpp:601: Directory "/home/jasonand/public_html/photogallery1/albums" is writeable by group
[Sat May 02 14:03:09 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/404.shtml, referer: http://www.jasonandrewmurphy.com/photogallery1/css/
[Sat May 02 14:03:09 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/404.shtml, referer: http://www.jasonandrewmurphy.com/photogallery1/css/
[Sat May 02 14:03:09 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/404.shtml, referer: http://www.jasonandrewmurphy.com/photogallery1/css/
[Sat May 02 14:02:59 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/404.shtml, referer: http://www.jasonandrewmurphy.com/photogallery1/css/
[Sat May 02 14:02:59 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/404.shtml, referer: http://www.jasonandrewmurphy.com/photogallery1/css/
[Sat May 02 14:02:59 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/404.shtml, referer: http://www.jasonandrewmurphy.com/photogallery1/css/
[Sat May 02 14:00:51 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/404.shtml, referer: http://www.jasonandrewmurphy.com/photogallery1/logs/
[Sat May 02 14:00:51 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/404.shtml, referer: http://www.jasonandrewmurphy.com/photogallery1/logs/
[Sat May 02 14:00:51 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/404.shtml, referer: http://www.jasonandrewmurphy.com/photogallery1/logs/
[Sat May 02 14:00:08 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/404.shtml, referer: http://www.jasonandrewmurphy.com/photogallery1/plugins/
[Sat May 02 14:00:08 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/404.shtml, referer: http://www.jasonandrewmurphy.com/photogallery1/plugins/
[Sat May 02 14:00:08 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/404.shtml, referer: http://www.jasonandrewmurphy.com/photogallery1/plugins/
[Sat May 02 13:59:08 2015] [error] [client 72.14.199.124] Insufficient permissions: /home/jasonand/public_html/photogallery1/themes/blog.php
[Sat May 02 13:59:08 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/photogallery1/themes/images, referer: http://www.jasonandrewmurphy.com/photogallery1/themes/blog.php
[Sat May 02 13:59:08 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/photogallery1/style.css, referer: http://www.jasonandrewmurphy.com/photogallery1/themes/blog.php
[Sat May 02 13:59:07 2015] [error] [client 98.249.199.20] Insufficient permissions: /home/jasonand/public_html/photogallery1/themes/blog.php, referer: http://www.jasonandrewmurphy.com/photogallery1/themes/
[Sat May 02 13:58:53 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/404.shtml, referer: http://www.jasonandrewmurphy.com/photogallery1/themes/
[Sat May 02 13:58:53 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/404.shtml, referer: http://www.jasonandrewmurphy.com/photogallery1/themes/
[Sat May 02 13:58:53 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/404.shtml, referer: http://www.jasonandrewmurphy.com/photogallery1/themes/
[Sat May 02 13:58:53 2015] [crit] [client 98.249.199.20] (13)Permission denied: /home/jasonand/public_html/photogallery1/themes/hardwired/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
[Sat May 02 13:58:53 2015] [crit] [client 98.249.199.20] (13)Permission denied: /home/jasonand/public_html/photogallery1/themes/rainy_day/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
[Sat May 02 13:58:53 2015] [crit] [client 98.249.199.20] (13)Permission denied: /home/jasonand/public_html/photogallery1/themes/eyeball/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
[Sat May 02 13:58:53 2015] [crit] [client 98.249.199.20] (13)Permission denied: /home/jasonand/public_html/photogallery1/themes/sample/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
[Sat May 02 13:58:53 2015] [crit] [client 98.249.199.20] (13)Permission denied: /home/jasonand/public_html/photogallery1/themes/curve_red2black/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
[Sat May 02 13:58:53 2015] [crit] [client 98.249.199.20] (13)Permission denied: /home/jasonand/public_html/photogallery1/themes/water_drop/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
[Sat May 02 13:58:52 2015] [crit] [client 98.249.199.20] (13)Permission denied: /home/jasonand/public_html/photogallery1/themes/curve/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable
[Sat May 02 13:56:30 2015] [error] [client 98.249.199.20] File does not exist: /home/jasonand/public_html/images/img07.jpg, referer: http://www.jasonandrewmurphy.com/
I do not know how to interpret all the errors and what they mean, however, when I changed the permissions to 777 and my gallery then produces a 500 Internal error...
I also tryed to load www.jasonandrewmurphy.com/photogallery1/themes/curve/style.css (http://www.jasonandrewmurphy.com/photogallery1/themes/curve/style.css) and it says:
Forbidden
You don't have permission to access /photogallery1/themes/curve/style.css on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
You should ask support from your host. I belive Phill is right.
Overwrote all /theme files and gallery is now back to normal. Thanks for all the help.
Sometimes the hosting provider moves your website to another server or the server had a crash etc and the coppermine files got corrupted.
I think replacing (overwrite) the coppermine files with new ones may help.
Is not so hard.
How to overwrite: http://documentation.coppermine-gallery.net/en/upgrading.htm#upgrade_any
Is best to replace all files with new ones.
How knows how many other missing or corrupt files are.
Then run http://www.jasonandrewmurphy.com/photogallery1/update.php (http://www.jasonandrewmurphy.com/photogallery1/update.php)
Something is really wrong with your gallery.
I can see your themes folder http://www.jasonandrewmurphy.com/photogallery1/themes/ (http://www.jasonandrewmurphy.com/photogallery1/themes/).
Normally should show a Forbidden page.
For albums http://www.jasonandrewmurphy.com/photogallery1/albums/ (http://www.jasonandrewmurphy.com/photogallery1/albums/) I shoud see a blank page, but I see 500 Error - Internal Server Error
Talk to your host and upgrade http://documentation.coppermine-gallery.net/en/upgrading.htm#upgrade_any (http://documentation.coppermine-gallery.net/en/upgrading.htm#upgrade_any)
Maybe your gallery was hacked http://forum.coppermine-gallery.net/index.php/topic,74134.msg357005.html#msg357005 (http://forum.coppermine-gallery.net/index.php/topic,74134.msg357005.html#msg357005).
Why is blog.php in your themes folder?
Download coppermine and unzip it.
Compare all the files with the ones you have on your server.
They shoud be the same. Just your custom theme end the images from the albums shoud be extra.
Upload even the albums folder. Will not delete your images.
In the folder albums/albums/userpics/10001/, albums/userpics/10002/ etc overwrite index.php with a new blank index.php. Create the blank index.php with windows notepad. Open notepad, choose save as, encoding utf8 and save the file with the name index.php .