My coppermine site is hacked - Google informed me of this

[judyksp]

I have been informed by Google that my coppermine is hacked.  Each time I try to load the page,  my anti-virus software says it detected a trojan.

I am using Coppermine version 1.4.14 (supplied by Vodahost through fantastico).

How do I rectify and upgrade?  I am trying to follow the instructions given for the upgrade but I am lost in how to copy and backup the files.   I cannot even FTP to my own site,  so how do I copy any files out?

Please help.  I am quite ignorant in this matter.  Normally I upgrade when Fantastico says there is an upgrade.   

I need my site cleaned out - so please help.

[tfischer]

I have been informed by Google that my coppermine is hacked.  Each time I try to load the page,  my anti-virus software says it detected a trojan.

I am using Coppermine version 1.4.14 (supplied by Vodahost through fantastico).

How do I rectify and upgrade?  I am trying to follow the instructions given for the upgrade but I am lost in how to copy and backup the files.   I cannot even FTP to my own site,  so how do I copy any files out?

Please help.  I am quite ignorant in this matter.  Normally I upgrade when Fantastico says there is an upgrade.   

I need my site cleaned out - so please help.

There are a myriad of recent threads about this very topic, including (at least) two sticky announcement topics.  Please search before posting questions.

-Tim

[tfischer]

 I cannot even FTP to my own site,  so how do I copy any files out?

Also, why can't you FTP to your own site?  The hack had nothing to do with FTP...

-Tim

[Joachim Müller]

Fantastico sucks and goes unsupported here, so you shouldn't refer to nor rely on it.

[Hein Traag]

In other words; to get support for Coppermine here you download 1.4.18 and do a clean manual install without using Fantastico.

[Joachim Müller]

A clean install is not needed. Perform the upgrade and sanitization.