Album Manager No Longer Works

[cynth]

Hello there,

I've had this issue a couple times now after first installing Coppermine - the album manager works once then no longer works (new album button doesn't work, the existing albums don't show up, etc.), this happens even if I change the theme back to one of the original ones such as Curve instead of using my own.

I've discovered that if I create all of the albums and categories first, then I can upload individually to them. But if I leave it for a day and log in again, it no longer works, the entire Album Manager just does nothing. I attempted to clone my gallery on my server, and it worked also again for the new install - and then stopped working when I next logged in.

Hopefully someone can help? I created a user (username "test", password "1234") and my gallery is sashaalexander.net/galleries

Thank you so much!

[gmc]

cynth,
I cannot sign in with that id/password...
If that Id is 'admin', please change password or delete immediately. Do not post admin accounts in the forum. We will ask for admin details to be sent outside the forums if needed (and likely will be here)...
Greg

[gmc]

cynth,
Looking more at your site...
I could not login either to your message board or coppermine with the id/password you provided..
Appears sashaalexander.net/galleries and galleries.sashaalexander.net point to same location.
(You do have a link error from your home page - clicking 'more' under galleries tries to route to 'http://sashaalexander.net/galleries.sashaalexander.net'; which isn't valid. Coded as:

Code Select Expand

href="galleries.sashaalexander.net"
and should be one of the below:

Code Select Expand


href="galleries"
href="http://galleries.sashaalexander.net"


Obviously can't recreate album manager issues without an admin id...
If you haven't tried turning on debug in the config (for admin only is fine) - and then trying to recreate the problem to see if any additional messages are produced.

Have you tried from different browsers?  or clearing your browsers cache? as these sometimes cause 'interesting' issues of things working sometimes then not working later.

If you would like to send me an admin id/password to look closer, please click on the envelope below my name to the left for my address and send via email.

Thanks!
Greg

[Αndré]

From your gallery's HTML source code:

Code Select Expand

<script type="text/javascript" src="https://ajax.googleapis.com/ajax/libs/jquery/1.8.2/jquery.min.js"></script>

The album manager isn't compatible with current jQuery versions.