Problem uploading image Problem uploading image
 

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Problem uploading image

Started by aadvandijk, October 22, 2014, 12:18:19 AM

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aadvandijk

I have just started to use cpg1.5 and am trying to upload my first pic's. However, even a small photo of 222kB won't load and gives me the following error message:

Kritische fout
Niet in staat de verkleinde afbeelding of de afmetingen van de afbeelding aan te passen.

Translation: Critical error / not able to adjust the smaller image or the dimensions of the picture.

Can anyone help me with this problem? I have tried to find it in the documentation but can't find a solution.

I'm using Versio as my webhost.

Thanks in advance for your help.

Aad

ron4mac

That error is an indication that CPG (using both standard system calls and its own methods) doesn't recognize the file as a standard image file (e.g gif,jpg,png). If you are uploading such standard image file types, they seem to not be getting to the server in a recognizable fashion.

Αndré

Please post a link to your gallery and a test user account with upload privileges (no admin account!): http://documentation.coppermine-gallery.net/en/upload_troubleshooting.htm#upload_support

aadvandijk

I'm having issues when uploading on my Coppermine driven gallery http://www.aadvandijk.nl/gallery/index.php

The text of the error message:
Critical error: not able to adjust the smaller picture or the dimensions of the picture

Here's the test user account data:
    Username: TESTER
    Password: TESTER

Thanks in advance for your suggestions

Αndré

Please enable debug mode for everyone.

Next time, please reply to your existing thread instead of starting a new one. Thanks.

aadvandijk

done (sorry, will do next time)

Αndré

In the config, please change the resize method to something different (GD2/ImageMagick) and try again.

Does batch-add works as expected?

aadvandijk

thanks a lot! this did the trick. It's now working okay, also batch upload. Thanks again.

Αndré

What was your old setting and what's the new setting that works now as expected?