Problem when uploading Problem when uploading
 

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Problem when uploading

Started by olsenxfanx, May 23, 2008, 04:30:19 PM

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olsenxfanx

May 23, 2008, 04:30:19 PM Last Edit: May 23, 2008, 05:43:31 PM by Joachim Müller
I can't add new files... here is a screencap of what I get. Sometimes I get the same error on this page:

http://www.olsen-files.com/pictures/searchnew.php?startdir=(album)

[Edit GauGau] Replaced hotlinked image with attachment [/Edit]

all permissions are 777... i really don't know what to do!!

Hein Traag

#1
May 23, 2008, 04:57:25 PM
1. Don't panic :)
2. Start reading this and follow the steps as described: http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#upload_trouble

olsenxfanx

#2
May 23, 2008, 05:21:02 PM
Quote from: Hein Traag on May 23, 2008, 04:57:25 PM
1. Don't panic :)
2. Start reading this and follow the steps as described: http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#upload_trouble

I tried it and it doesn't work... maybe I'm doing the wrong thing?  :'(

Joachim Müller

#3
May 23, 2008, 05:45:35 PM
No, you did not. From the section of the docs that you're supposed to read:
QuoteAsking for support on upload issues

When asking for support on the coppermine forum, post a link to your site and a test user account (the test user mustn't be in the admin group!) with upload privileges, with the above mentioned settings in place - this way, supporters can see the error messages as well. Do not post debug_output unless requested. If you want fast results, you should disable admin approval for the group the test user is in, so supporters can tell instantly what is wrong without needing to double-check.

When people have issues with uploading and decide to post their question on the Coppermine support board, they usually are told to read this upload troubleshooting section. Many of them fail to do so properly, which results in frustration both for users as well as supporters. To make this absolutely clear: the above mentioned steps are absolutely mandatory, no matter what skill level you have, no matter what upload method you have troubles with. Failing to do exactly as suggested will result in your request for help being ignored. Yes, this applies to you. We mean it!

olsenxfanx

#4
May 23, 2008, 10:53:14 PM
Thanks I could fix it now  :)

olsenxfanx

#5
May 23, 2008, 10:57:12 PM
I guess it's still not fixed
and i did post my gallery link - olsen-files.com/pictures

Joachim Müller

#6
May 24, 2008, 01:57:20 AM
You deliberately behave like a jerk, don't you? Again:
QuoteAsking for support on upload issues

When asking for support on the coppermine forum, post a link to your site and a test user account (the test user mustn't be in the admin group!) with upload privileges, with the above mentioned settings in place - this way, supporters can see the error messages as well. Do not post debug_output unless requested. If you want fast results, you should disable admin approval for the group the test user is in, so supporters can tell instantly what is wrong without needing to double-check.

When people have issues with uploading and decide to post their question on the Coppermine support board, they usually are told to read this upload troubleshooting section. Many of them fail to do so properly, which results in frustration both for users as well as supporters. To make this absolutely clear: the above mentioned steps are absolutely mandatory, no matter what skill level you have, no matter what upload method you have troubles with. Failing to do exactly as suggested will result in your request for help being ignored. Yes, this applies to you. We mean it!
What don't you expect from us? What's so hard to understand about the instructions posted? Where is the test user account that you're supposed to post?

olsenxfanx

#7
May 24, 2008, 06:31:26 PM
I am not a jerk. And there is no need to be rude.
coppermine/coppermine12 < login/password

i uploaded some pictures and one folder to the FTP with the permissions 777

http://olsen-files.com/pictures/albums/cpmgtest (pictures the pictures are there)

URL to the gallery: http://olsen-files.com/pictures

Joachim Müller

#8
May 25, 2008, 01:01:03 AM
Yikes - you posted an admin account, although you're supposed to post a non-admin account. Posting an admin account is a very silly thing to do. I changed the password of that account for you to avoid potential abuse.

http uploads work as expected - see http://olsen-files.com/pictures/displayimage.php?pos=-10431

You're using the modpack. I have no idea how it interferes. I'm out of this thread.
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