Unable to upload files

[Joachim Müller]

Yes, I have. You have posted it while I typed mine. However, the last sentence of my posting is still valid. I'm not going to look into your issues because of the attitude you display. If someone else wants a shot a it, go ahead.

[rani]

well that's kinda unfair, since i apologised several times and you should accept that.... and i think i made stuff right by now.


anyone else helping me please?

i will be gone by sunday or monday and i'd be glad to solve that problem before that. it would be annoying to restart the whole process again in a month...

[rani]

Someone please be so kind to help me?

[Mimer]

Play by the rules and you get help:

Re-read the upload troubleshooting section that I told you to read in the first place and do exactly as suggested there if you want help.

Read this part "4.11.5 Asking for support on upload issues"
http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#upload_support

Give the following info:

Coppermine install:
Forum install:
Coppermine version:
Forum version:
Test user account:

Best regards
Mimer 

[Joachim Müller]

rani has already been told so both on and off this thread. He/she's still wondering why nobody replies. I told him/her that it's because he/she isn't playing by the rules. That hasn't improved.

[rani]

Hello Mimer;

thanks for your reply!

I read that file and posted this (I hope it's okay that way):

troubleshooting protocol

1.Enable debug mode for everyone DONE

2.Set the upload form configuration for all groups to "Single file uploads only"

  1. set File upload boxes to "1" (1)
  2. set URI upload boxes to "0" (2)
  3. set No. of boxes to "fixed" (3)  DONE

3.post a link to your site and a test user account (the test user mustn't be in the admin group!)

user: test
password: coppermine

(i thought at first the test user had to be admin, thats why I hesitated to give the info at first)

4. you should disable admin approval for the group the test user is in

i'm not 100% sure what that means but i dont think i have that on.

5. you should get a more detailed error message that tells you what exactly goes wrong with your uploads.

detailed error message I got: the album doesn't exist or you're not allowed to upload file into this album

coppermine version: newest

forum install/version: ?? (what forum? sorry maybe i'm dumb)

I created a test album

test account:
user: test
password: coppermine



@ joachim: i think I posted/did everything I had to now. If I'm still doing anything wrong please tell me so I can fix it. by the way i'm a girl, so it's very well possible i don't get computers as much as you do....

i apologised a hundred times and i will again if for some reason i offended you. however since you're constantly putting me down in return nobody else wants to help me....

[rani]

and for the second time: here my gallery if still someone decides to help

http://rani.nocturn-glare.net/gallery

[Joachim Müller]

There's no need to apologize, just do your homework and drop your rotten attitude. Your posting

coppermine version: newest

once more is totally, utterly silly. There is a reason why releases have numbers. The word "newest" doesn't mean anything - it could mean "I have the most recent stable release". It could mean as well "I have the most recent subversion checkout" or "I'm a moron and consider an outdated version to be the most recent one". You have cpg1.4.23 on http://rani.nocturn-glare.net/gallery/, while the most recent stable release currently is cpg1.4.24, so you obviously fall into the later category of being a moron: no, you're not using the most recent stable release, but an outdated version. This is a nice example of your attitude: it stinks.
I don't want to hear another another apology from you - that's lame. Your next posting on this board should be straightforward and contain all needed information. If it doesn't, you can consider yourself to be gone. This is the last warning.

[Mimer]

I agree...

How hard can it be to go to the "Admin Tools page", choose "Check versions" and copy/paste the info.
Give us the info we ask for.
Then you have to search this forum for answers - the subject "Unable to upload files" is maybe the most asked question regarding CPG.
THEN if you don't find any solution to your problem, you can ask for support.

rani... you have to do your homework and READ the documentation (as we have done before you).

I ask you again:
What version of Coppermine do you have.

Mimer 

[Mimer]

Hi rani

Okay, you must upgrade to the lates version of Coppermine 1.4.24 before you get any more support from me.
Read the documentation on how to do that.

Best regards
Mimer