Unable to upload simple files & batch add.

[flissj]

Hello, I am having some issues with the new version of coppermine which I have installed at http://felicity-jones.org/gallery and wondered if anyone can help me?

I always upload my files via ftp as I tend to upload lots each time, as you can see when visiting, the smaller sized files have batch-uploaded fine. I have been trying to place some much larger ones and keep running into errors.

They are happily there in my ftp (using this file as an example: http://felicity-jones.org/gallery/albums/uploads/photoshoots/006/l001.jpg), but when trying to batch add I am told that the "album is empty" and the image previews are shown as padlocks only.

I therefore hunted the forums and tried the debug mode/simple upload/single file option, to which I got this error:

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 13312 bytes) in /home/fjorg/public_html/gallery/include/picmgmt.inc.php  on line 428

I have already increased the allowed file size in the gallery's config section, and am I wrong in believing that the allowed memory size shown in that error is actually larger than the size it is trying to allocate?

[phill104]

It just shows that you server is running out of memory trying to create the thumbs/intermediate files etc. You may have to speak to your hosting company to increase the limits set on your server (though I doubt they will say yes). A large image takes a lot more memory than the size of the image to process so another option would be to reduce the size/quality of the image in question before you upload it. Having a very high quality image online makes little sense anyway as it just uses up a lot of valuable bandwidth and in some cases means people will be more likely to nick your image.

[Joachim Müller]

A very detailed explanation of what Phill just told you is available in the docs - read up http://documentation.coppermine-gallery.net/en/upload_troubleshooting.htm#ErrorAllowedMemorySize and http://documentation.coppermine-gallery.net/en/upload_troubleshooting.htm#upload_trouble_server-sided_restrictions_check