1.4.x --> 1.5.20 CAPTCHA and help pop ups not working 1.4.x --> 1.5.20 CAPTCHA and help pop ups not working
 

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1.4.x --> 1.5.20 CAPTCHA and help pop ups not working

Started by apie, July 24, 2012, 06:27:03 PM

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apie

July 24, 2012, 06:27:03 PM
I upgraded following the directions on this site.

I enabled captcha for registrations but it only shows a red x.

Also, clicking any of the help popups brings up an IE cannot read this webpage format error message.

The phpinfo screen shows the following under GD

GD Support  enabled 
GD Version  bundled (2.0.34 compatible) 
GIF Read Support  enabled 
GIF Create Support  enabled 
JPG Support  enabled 
PNG Support  enabled 
WBMP Support  enabled 
XPM Support  enabled 
XBM Support  enabled 

Jeff Bailey

#1
July 25, 2012, 04:07:22 AM Last Edit: July 25, 2012, 04:16:55 AM by Jeff Bailey
Thinking is the hardest work there is, which is probably the reason why so few engage in it. - Henry Ford

apie

#2
July 25, 2012, 04:44:25 PM
Site is www.attitudepie.com/wholesale

I didn't have any plugins or custom themes installed on 1.4.x.

When checking phpinfo i don't even see an entry for freetype support.  So that would mean it's not enabled I assume.  Correct?

Jeff Bailey

#3
July 25, 2012, 10:18:11 PM
Quote from: apie on July 25, 2012, 04:44:25 PM
When checking phpinfo i don't even see an entry for freetype support.  So that would mean it's not enabled I assume.  Correct?
That would be my guess but you can always contact your hosting provider for a definitive answer.

As for your help popups check if help.php is in Coppermines root dir. If that doesn't solve the issue please start another thread.
http://forum.coppermine-gallery.net/index.php/topic,55415.msg270618.html#msg270618
Thinking is the hardest work there is, which is probably the reason why so few engage in it. - Henry Ford

apie

#4
July 26, 2012, 12:53:20 AM
Quote from: Jeff Bailey on July 25, 2012, 10:18:11 PM
That would be my guess but you can always contact your hosting provider for a definitive answer.

As for your help popups check if help.php is in Coppermines root dir. If that doesn't solve the issue please start another thread.
http://forum.coppermine-gallery.net/index.php/topic,55415.msg270618.html#msg270618

I'm waiting for a response from my host.

The help file is there so I'll start a new thread.

Thank you.

apie

#5
August 15, 2012, 06:24:41 PM
The captcha issue is now fixed.

apie

#6
August 15, 2012, 07:50:35 PM
It was fixed by my webhost enabling freetype support.

Jeff Bailey

#7
August 15, 2012, 08:58:55 PM
Thank you for confirming the fix.
Please mark your topic as solved.
http://forum.coppermine-gallery.net/index.php/topic,55415.msg270631.html#msg270631
Thinking is the hardest work there is, which is probably the reason why so few engage in it. - Henry Ford
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