Critical error: Impossible to move DoT1.jpg to albums/userpics/10002/ !

[Bambi]

hi there,
sorry  for my bad english, i am  german.

my gallery has had an good funktion, but only to the 01. february 2005.

after this time we cant take uploads.
no singleuploads, no batchupload...


this is, what coppermine show:

Code Select Expand

Critical error:  Impossible to move DoT1.jpg to albums/userpics/10002/ !

an this is the debug info:

Code Select Expand

USER:
------------------
Array
(
    [ID] => 149ba418d7ed8f20a85a2f86ad2193d5
    [am] => 1
    [liv] => Array
        (
            [0] => 492
            [1] => 29
            [2] => 31
            [3] => 27
        )

    [lang] => english
)

==========================
USER DATA:
------------------
Array
(
    [user_id] => 2
    [user_group] => 1
    [user_active] => YES
    [user_name] => Bambi
    [user_password] => ********
    [user_lastvisit] => 2005-07-10 19:13:55
    [user_regdate] => 2005-01-18 16:41:41
    [user_group_list] =>
    [user_email] => bambi@cooling-solutions.de
    [user_website] =>
    [user_location] => Bremen----------Spanien
    [user_interests] =>
    [user_occupation] =>
    [user_actkey] => f2b1c9b270e5fab20d5108ad1e40f3dd
    [user_favpics] =>
    [disk_max] => 0
    [disk_min] => 0
    [can_rate_pictures] => 1
    [can_send_ecards] => 1
    [ufc_max] => 0
    [ufc_min] => 0
    [custom_user_upload] => 0
    [num_file_upload] => 1
    [num_URI_upload] => 1
    [can_post_comments] => 1
    [can_upload_pictures] => 1
    [can_create_albums] => 1
    [has_admin_access] => 1
    [pub_upl_need_approval] => 0
    [priv_upl_need_approval] => 0
    [group_name] => Administrators
    [upload_form_config] => 0
    [group_quota] => 0
    [can_see_all_albums] => 1
    [group_id] => 1
    [groups] => Array
        (
            [1] => 1
        )

)

==========================
Queries:
------------------
Array
(
    [0] => SELECT extension, mime, content FROM cpg132_filetypes;
    [1] => SELECT * FROM cpg132_users WHERE user_id='2'AND user_active = 'YES' AND user_password != '' AND BINARY MD5(user_password) = '5850c40b0e92a4d7b84e04b9fd2208c5'
    [2] => SELECT MAX(group_quota) as disk_max, MIN(group_quota) as disk_min, MAX(can_rate_pictures) as can_rate_pictures, MAX(can_send_ecards) as can_send_ecards, MAX(upload_form_config) as ufc_max, MIN(upload_form_config) as ufc_min, MAX(custom_user_upload) as custom_user_upload, MAX(num_file_upload) as num_file_upload, MAX(num_URI_upload) as num_URI_upload, MAX(can_post_comments) as can_post_comments, MAX(can_upload_pictures) as can_upload_pictures, MAX(can_create_albums) as can_create_albums, MAX(has_admin_access) as has_admin_access, MIN(pub_upl_need_approval) as pub_upl_need_approval, MIN( priv_upl_need_approval) as  priv_upl_need_approval FROM cpg132_usergroups WHERE group_id in (1)
    [3] => SELECT group_name FROM  cpg132_usergroups WHERE group_id= 1
    [4] => DELETE FROM cpg132_banned WHERE expiry < '2005-07-15 17:25:01'
    [5] => SELECT * FROM cpg132_banned WHERE ip_addr='213.201.114.131' OR ip_addr='213.201.114.131' OR user_id=2
    [6] => SELECT category FROM cpg132_albums WHERE aid='33'
)

==========================
GET :
------------------
Array
(
)

==========================
POST :
------------------
Array
(
    [album] => 33
    [MAX_FILE_SIZE] => 262144
    [title] =>
    [caption] =>
    [keywords] =>
    [event] => picture
)

==========================
VERSION INFO :
------------------
PHP version: 4.2.2 - OK
------------------
mySQL version: 3.23.52-log
------------------
Coppermine version: 1.3.3
==========================
Module: gd
------------------
module doesn't exist
==========================
Module: mysql
------------------
module doesn't exist
==========================
Module: zlib
------------------
module doesn't exist
==========================
Server restrictions (safe mode)?
------------------
Directive | Local Value | Master Value
safe_mode | On | Off
safe_mode_exec_dir | /home/www/empty | no value
safe_mode_gid | On | On
safe_mode_include_dir | /home/www/web5/html/:/home/www/web5/html/include/:/home/www/web5/include/ | no value
safe_mode_exec_dir | /home/www/empty | no value
sql.safe_mode | Off | Off
disable_functions | no value | no value
file_uploads | 1 | 1
include_path | .:/usr/share/php | .:/usr/share/php
open_basedir | /home/www/web5/ | no value
==========================
email
------------------
Directive | Local Value | Master Value
sendmail_from | me@localhost.com | me@localhost.com
sendmail_path | /usr/sbin/sendmail -t -i  | /usr/sbin/sendmail -t -i
SMTP | localhost | localhost |  |
==========================
Size and Time
------------------
Directive | Local Value | Master Value
max_execution_time | 180 | 180 |  |
upload_max_filesize | 80M | 80M
post_max_size | 81920k | 81920k
==========================
Page generated in 0.172 seconds - 7 queries in 0.007 seconds - Album set :



the server was not chanced, says the admin...

if you need an admin-account for tests, i will send you the username and PW with an PM.

big thx before for help!

greetings from spain  (normality in bremen/germany)  :-)

uwe

[OmegaGOD]

Be sure to check that all three directories, ./albums/ ./albums/userpics/ and ./albums/userpics/10002/ are all writable by the webserver.. ie CHMOD 777 or CHMOD 755 depending on your server's set-up.

[Bambi]

hi,
thats to easy! 

i check this before i ask here...

[kegobeer]

hi,
thats to easy! 

i check this before i ask here...

Does that mean your permissions are correct and you still have this problem?

Everything stopped 1 Feb 05... maybe you should ask your webhost if they changed anything, like permissions for your /tmp directory.  If your /tmp directory doesn't allow files to be moved, then you will get this type of error.