[usergroups] custom membergroup doesn't have 'registered' permissions?

[LilAngel]

Hi,

I browsed this category, but oddly I didn't see any thread solving the problem I have, which makes me wonder if I am doing something wrong.
I have a problem with usergroups. I made a set of albums in a certain category only visible for registered users. The problem is, there are also two custom groups of users in our gallery: 'elite' and 'premium'. This is for something we have implemented in the network site; premium users have more rights than registered users, elite members have even more rights. We ask a small contribution for that.

Now the actual problem is, those users cannot see the albums I made only visible for registered users. Ergo: pissed of users, they have paid and now they can't even see these pictures whereas a free member, can?
It seems odd, that I can't hit the checkbox 'Registered', because I can choose from all the other membergroups.

How do I solve this?

Let me know if anyone needs any testusers...

[Blueiris]

Go to Users in your admin panel. Then click on the "e" icon next to one of your premium or elite users. On the next page that opens, next to "User group" you should see a drop down box, and below that your groups with checkboxes. Set the dropdown to "registered," and then check the checkbox for either premium or elite. That should solve the problem.

[LilAngel]

Yeah, and that is exactly what is not possible:

It seems odd, that I can't hit the checkbox 'Registered', because I can choose from all the other membergroups.

[Nibbler]

Set the dropdown to "registered," and then check the checkbox for either premium or elite. That should solve the problem.

[Blueiris]

Hmmm. I think we need to pause a moment and clarify exactly what the problem is here.

You said:

It seems odd, that I can't hit the checkbox 'Registered', because I can choose from all the other membergroups.

"Registered" should be in the dropdown menu, and does not have a checkbox. So I'm not clear here. Are you saying you cannot select Registered in the dropdown?

[Joachim Müller]

In other words: the dropdown box determines the primary membergroup. All users must be either admin or registered member. Make your users in question "registered". Then assign their secondary group "premium" or whatever by ticking the appropriate checkboxes.

[LilAngel]

That is what I tried at first, keeping them in Registered group and assigning them to Elite or Premium.
However, it doesn't apply on our site, where we have intergrated those users. I guess we will have to rebuild the system ourselves. It used to work fine, that is why I asked.

[Blueiris]

It still does work fine on my installs. If it used to work for you and now it doesn't, the thing is to figure out what changed and when. I doubt rebuilding the system is necessarily the answer.

It's difficult to guage just what is wrong from the information you have given so far. You say you "integrated" those users - perhaps an error crept in at that point? Without fuller information, we really can't provide helpful answers.