One user gets "No Image To Display" after searching

[keithj]

I have about 50 users on my site and one new user is getting the "No Image To Display" message after clicking on a thumbnail after a search.  My cookie settings are:

Cookie name: cpg140
Cookie path: /

I searched the forums here and it looks like the solution is to tell her to delete her cookies.  Is this all she will need to do?  I know I hate it when people tell me to delete my cookies and I would hate for her to delete all of them and still not have it work for her.

If anyone would like to look at my site it is here:

http://www.keithjakubowski.net/photos3

Login:

User: copperforum
Password: member

Keith

[Nibbler]

You don't need to delete all of them, just the cpg140_data cookie. Whether you can actually delete a single cookie depends on your browser of course.

[xplicit]

Had the same problem with lost of users when I had updated some parts of my site, the only cookie fuctionality I use is keeping people logged in in a session and to do search functions. (I store favorites etc are in the database)

What I did was renaming the cookie so everybody would start with a fresh one again. And problem solved for everyone

Probably something webmasters could also consider instead of sending mails to everybody they should remove the cookie, but remember Cookies serve a purpose so only do this if you know it wouldn't harm your functionality.

just my 2 cents.