Not all config showing

[Mr Tee]

I upgraded yesterday and all seemed to be working OK. I tried to go into the configuration today and all I get is half the options, it also takes an age to show the config page. I have made one or two modifications but I can't see why it should affect the admin.php. I have also a test board, with no mods and I get the same thing on that one. I will send an admin access via PM if it helps. The image shows only the five options I get.

http://www.thestudio-online.co.uk

(https://coppermine-gallery.com/forum/proxy.php?request=http%3A%2F%2Fwww.thestudio-online.co.uk%2Fimages%2Fconfig.gif&hash=492cb46689509f17aadc162b0f495eb3f076f617)

[Mr Tee]

I have just installed a clean gallery into the same database (different prefix) everything went ok but I have exactly the same problem. Could this have anything to do with the server?

[Nibbler]

Check with the classic theme and check your browser for any js error messages.

[Mr Tee]

I have been in touch with my hosts and they have said they discovered an issue in the server, they have not told me what caused it yet. Many thanks for your help. The config is now showing in full.

[Mr Tee]

Although I thought this problem had gone away, I was wrong.

It has returned and the hosts (Hosts Unlimited) are saying it is not them, which I don't believe, but I need to sort it out.

I have installed a fresh gallery on another domain but with the same host and the fault is showing there too. The config seems to stop at the same point at the thumbnail view. There are no JavaScript errors on the browser and I have checked it out in IE and Firefox, same problem.

Also, if an image has received more than 5 comments it will only display the first 5 and does not show the input box to allow for further comments. Any image with less than 5 will display OK.

Can anyone suggest why this might be happening or could the server be blocking something in the script that would cause this to stop at that point?

I realise you are not server engineers but your knowledge of the software gives you a more informed insight that me. I am grateful for any suggestions you can come up with. Many thanks.

[DJGavin]

I am having the same issue (incidentally also with hosting unlimited) and cannot see past the thumbnail view options. Also in the config general settings I have no option to save alterations (or am I having a blonde moment)

[Mr Tee]

I am having the same issue (incidentally also with hosting unlimited) and cannot see past the thumbnail view options. Also in the config general settings I have no option to save alterations (or am I having a blonde moment)

No you are not having a blonde moment, the save button at the bottom is not there. Another member, cyberdyne, also has this problem, I have sent him a PM, but I wouldn't mind betting he is with HU too

http://forum.coppermine-gallery.net/index.php?topic=33754.0

[Nibbler]

The button is at the end of the page, so if you don't get the full page then you don't have the button. It's the same issue. If someone wants to PM me admin and FTP access to their gallery I can take a look.

[cyberdyne]

No you are not having a blonde moment, the save button at the bottom is not there. Another member, cyberdyne, also has this problem, I have sent him a PM, but I wouldn't mind betting he is with HU too

http://forum.coppermine-gallery.net/index.php?topic=33754.0

Correct !!!
I didnt think for one minute this was a H-U problem, but I will now be contacting them.
Thanks

[cyberdyne]

The button is at the end of the page, so if you don't get the full page then you don't have the button. It's the same issue. If someone wants to PM me admin and FTP access to their gallery I can take a look.

Im happy to oblige.
If you let me know when you're around ill send you the details.

[Mr Tee]

Many thanks, have sent you a PM.

[Joachim Müller]

If you let me know when you're around ill send you the details.

PMs are not live nor a chat -they are stored untill the recipient reads them. Therefor, it's pointless to ask when Nibbler's going to be around. It's a very generous offer of Nibbler to look into this and allow the admin details being PMed to him (usually, there's no individual support) - making things complicated by asking him to beg to let you support you makes it less likely he'll be willing to help.

[Nibbler]

Please try this workaround, admin.php

find

Code Select Expand


form_label($element);


change to

Code Select Expand


form_label($element);
ob_end_flush();


This is not a coppermine issue, but flushing the output buffer after each config section seems to avoid the problem. The output gets truncated to 64KB otherwise, maybe some memory issue with the server. You may need to come up with similar workarounds for other long pages.

[Mr Tee]

Well that has certainly fixed the config problem but not the comments. I will pass this on to the hosts, if they do have a memory problem on the server.

Many thanks for your support.

[Mr Tee]

This is odd, whilst signed in as admin I can see only 5 comments under an image, if I log out I can see them all.

http://www.thestudio-online.co.uk/gallery

[Nibbler]

That's to be expected, the page is longer when viewed as admin due to the additional options displayed.

[DJGavin]

Thanks Nibbler, the extra bit of code worked for me too 

[Mr Tee]

Now when I try to access an image that has more than 5 comments on it I receive a DNS error.

[Nibbler]

I'd suggest switching host.

[Mr Tee]

I'd suggest switching host.

I am at this moment looking around........ Many thanks