Unable to create thumbnail or reduced size image.

[saira]

This error is coming up when I'm trying to upload some files. I uploaded some yesterday and it worked fine. It keeps coming and going, sometimes everything will upload fine, and sometimes it wont  Please help

[Sami]

Do exactly as suggested:
http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#upload_trouble

[saira]

I just followed the settings, doesnt work.

USER:
------------------
Array
(
    [ID] => af9261c86bb292439318002579ab397c
    [am] => 1
    [lang] => english
    [liv] => Array
        (
           

• => 516
          )
  
  )
  
  ==========================
  USER DATA:
  ------------------
  Array
  (
      [user_id] => 7
      [user_name] => saira
      [groups] => Array
          (
             
• => 1
          )
  
      [disk_max] => 0
      [disk_min] => 0
      [can_rate_pictures] => 1
      [can_send_ecards] => 1
      [ufc_max] => 0
      [ufc_min] => 0
      [custom_user_upload] => 0
      [num_file_upload] => 1
      [num_URI_upload] => 0
      [can_post_comments] => 1
      [can_upload_pictures] => 1
      [can_create_albums] => 1
      [has_admin_access] => 1
      [pub_upl_need_approval] => 0
      [priv_upl_need_approval] => 0
      [group_name] => Administrators
      [upload_form_config] => 0
      [group_quota] => 0
      [can_see_all_albums] => 1
      [group_id] => 1
  )
  
  ==========================
  Queries:
  ------------------
  Array
  (
     
• => SELECT extension, mime, content, player FROM cpg144_filetypes; (0.001s)
      [1] => select * from cpg144_plugins order by priority asc; (0s)
      [2] => delete from `ic_swcgallery`.cpg144_sessions where time<1162208894 and remember=0; (0.008s)
      [3] => delete from `ic_swcgallery`.cpg144_sessions where time<1161002894; (0.006s)
      [4] => select user_id from `ic_swcgallery`.cpg144_sessions where session_id=md5("1dc919fc682cd4190431317260b3403606ff1d8d170ff95c7eb2db8450521d12"); (0.001s)
      [5] => select user_id as id, user_password as password from `ic_swcgallery`.cpg144_users where user_id=7 (0.001s)
      [6] => SELECT u.user_id AS id, u.user_name AS username, u.user_password AS password, u.user_group+100 AS group_id FROM `ic_swcgallery`.cpg144_users AS u INNER JOIN `ic_swcgallery`.cpg144_usergroups AS g ON u.user_group=g.group_id WHERE u.user_id='7' (0s)
      [7] => SELECT user_group_list FROM `ic_swcgallery`.cpg144_users AS u WHERE user_id='7' and user_group_list <> ''; (0s)
      [8] => SELECT MAX(group_quota) as disk_max, MIN(group_quota) as disk_min, MAX(can_rate_pictures) as can_rate_pictures, MAX(can_send_ecards) as can_send_ecards, MAX(upload_form_config) as ufc_max, MIN(upload_form_config) as ufc_min, MAX(custom_user_upload) as custom_user_upload, MAX(num_file_upload) as num_file_upload, MAX(num_URI_upload) as num_URI_upload, MAX(can_post_comments) as can_post_comments, MAX(can_upload_pictures) as can_upload_pictures, MAX(can_create_albums) as can_create_albums, MAX(has_admin_access) as has_admin_access, MIN(pub_upl_need_approval) as pub_upl_need_approval, MIN( priv_upl_need_approval) as  priv_upl_need_approval FROM cpg144_usergroups WHERE group_id in (1) (0s)
      [9] => SELECT group_name FROM  cpg144_usergroups WHERE group_id= 1 (0s)
      [10] => update `ic_swcgallery`.cpg144_sessions set time='1162212494' where session_id=md5('1dc919fc682cd4190431317260b3403606ff1d8d170ff95c7eb2db8450521d12'); (0s)
      [11] => SELECT user_favpics FROM cpg144_favpics WHERE user_id = 7 (0.004s)
      [12] => DELETE FROM cpg144_banned WHERE expiry < '2006-10-30 13:48:14' (0s)
      [13] => SELECT * FROM cpg144_banned WHERE (ip_addr='86.30.22.86' OR ip_addr='86.30.22.86' OR user_id=7) AND brute_force=0 (0s)
      [14] => SELECT aid, title FROM cpg144_albums WHERE 1 (0s)
      [15] => SELECT COUNT(*) FROM cpg144_pictures WHERE approved = 'NO' (0.002s)
  )
  
  ==========================
  GET :
  ------------------
  Array
  (
      [insert] => 1
  )
  
  ==========================
  POST :
  ------------------
  Array
  (
      [checkAll2] => on
      [d0000] => 33
      [pics] => Array
          (
             
• => i0000
              [1] => i0001
              [2] => i0002
              [3] => i0003
              [4] => i0004
              [5] => i0005
              [6] => i0006
              [7] => i0007
              [8] => i0008
              [9] => i0009
              [10] => i0010
          )
  
      [album_lb_id_i0000] => d0000
      [picfile_i0000] => RGVuYnkgRGFsZSBGZXN0aXZhbC9TaW1vbi0xLmpwZw==
      [album_lb_id_i0001] => d0000
      [picfile_i0001] => RGVuYnkgRGFsZSBGZXN0aXZhbC9TaW1vbi0yLmpwZw==
      [album_lb_id_i0002] => d0000
      [picfile_i0002] => RGVuYnkgRGFsZSBGZXN0aXZhbC9TaW1vbi0zLmpwZw==
      [album_lb_id_i0003] => d0000
      [picfile_i0003] => RGVuYnkgRGFsZSBGZXN0aXZhbC9TaW1vbi00LmpwZw==
      [album_lb_id_i0004] => d0000
      [picfile_i0004] => RGVuYnkgRGFsZSBGZXN0aXZhbC9TaW1vbi01LmpwZw==
      [album_lb_id_i0005] => d0000
      [picfile_i0005] => RGVuYnkgRGFsZSBGZXN0aXZhbC9TaW1vbi02LmpwZw==
      [album_lb_id_i0006] => d0000
      [picfile_i0006] => RGVuYnkgRGFsZSBGZXN0aXZhbC9TaW1vbi03LmpwZw==
      [album_lb_id_i0007] => d0000
      [picfile_i0007] => RGVuYnkgRGFsZSBGZXN0aXZhbC9TaW1vbi04LmpwZw==
      [album_lb_id_i0008] => d0000
      [picfile_i0008] => RGVuYnkgRGFsZSBGZXN0aXZhbC9TaW1vbi05LmpwZw==
      [album_lb_id_i0009] => d0000
      [picfile_i0009] => RGVuYnkgRGFsZSBGZXN0aXZhbC9TaW1vbi0xMC5qcGc=
      [album_lb_id_i0010] => d0000
      [picfile_i0010] => RGVuYnkgRGFsZSBGZXN0aXZhbC9TaW1vbi5qcGc=
      [checkAll] => on
      [insert] => Insert selected files
  )
  
  ==========================
  VERSION INFO :
  ------------------
  PHP version: 4.3.10-16 - OK
  ------------------
  mySQL version: 4.1.20-standard-log
  ------------------
  Coppermine version: 1.4.3(stable)
  ==========================
  Module: GD
  ------------------
  GD Version: 2.0 or higher
  FreeType Support: 1
  FreeType Linkage: with freetype
  T1Lib Support: 1
  GIF Read Support: 1
  GIF Create Support: 1
  JPG Support: 1
  PNG Support: 1
  WBMP Support: 1
  XBM Support:
  JIS-mapped Japanese Font Support:
  
  ==========================
  Module: mysql
  ------------------
  MySQL Supportenabled
  Active Persistent Links 5
  Active Links 6
  Client API version 4.0.24
  MYSQL_MODULE_TYPE external
  MYSQL_SOCKET /var/run/mysqld/mysqld.sock
  MYSQL_INCLUDE -I/usr/include/mysql
  MYSQL_LIBS -L/usr/lib -lmysqlclient 
  ==========================
  Module: zlib
  ------------------
  ZLib Support enabled
  Compiled Version 1.2.2
  Linked Version 1.2.2
  ==========================
  Server restrictions (safe mode)?
  ------------------
  Directive | Local Value | Master Value
  safe_mode | On | Off
  safe_mode_exec_dir | no value | no value
  safe_mode_gid | Off | Off
  safe_mode_include_dir | .:/usr/share/php/smarty/libs:/usr/share/php/iclib/:/usr/share/fpdf:/usr/share/php:/usr/share/php/jpgraph | .:/usr/share/php/smarty/libs:/usr/share/php/iclib/:/usr/share/fpdf:/usr/share/php:/usr/share/php/jpgraph
  safe_mode_exec_dir | no value | no value
  sql.safe_mode | Off | Off
  disable_functions | proc_nice, proc_terminate, proc_get_status, proc_close, shell_exec,proc_open,ini_alter,dl,system, pfsockopen, fsockopen, curl_init,curl_setopt,curl_exec,curl_close,glob,leak,shell_exec, proc_open, syslog,link,readlink,symlink,copy,error_log,ini_restore,openlog,passthru | proc_nice, proc_terminate, proc_get_status, proc_close, shell_exec,proc_open,ini_alter,dl,system, pfsockopen, fsockopen, curl_init,curl_setopt,curl_exec,curl_close,glob,leak,shell_exec, proc_open, syslog,link,readlink,symlink,copy,error_log,ini_restore,openlog,passthru
  file_uploads | On | On
  include_path | .:/usr/share/php/smarty/libs:/usr/share/php/iclib/:/usr/share/fpdf:/usr/share/php/:/usr/share/php/jpgraph/ | .:/usr/share/php/smarty/libs:/usr/share/php/iclib/:/usr/share/fpdf:/usr/share/php/:/usr/share/php/jpgraph/
  open_basedir | /home/ic/:/home/free/:/disk1/home/ic/:/disk1/home/free/:/tmp:/home/yousers/:/usr/share/php/:/usr/share/fpdf/:/usr/share/fonts/:/usr/share/php/jpgraph/:/usr/share/php/ | no value
  ==========================
  email
  ------------------
  Directive | Local Value | Master Value
  sendmail_from | no value | no value
  sendmail_path | /usr/lib/cgi-bin/sendmail.pl | /usr/lib/cgi-bin/sendmail.pl
  SMTP | localhost | localhost
  smtp_port | 25 | 25
  ==========================
  Size and Time
  ------------------
  Directive | Local Value | Master Value
  max_execution_time | 15 | 15
  max_input_time | 60 | 60
  upload_max_filesize | 2M | 2M
  post_max_size | 8M | 8M
  ==========================
  Page generated in 0.293 seconds - 16 queries in 0.023 seconds - Album set : ; Meta set: ;
  
  
  
  http://swcgallery.ic.cz

[Nibbler]

Update your gallery and make sure you are using GD2 in config.

You have not done as suggested by Sami, so that is all I can say.

[jessehogie]

I am also having this issue when I try uploading via FTP...

USER:
------------------
Array
(
    [ID] => aa029324f70eda1ba834c1b4212859c5
    [am] => 1
    [lang] => english
)

==========================
USER DATA:
------------------
Array
(
    [user_id] => 1
    [user_name] => jhogue
    [groups] => Array
        (
           

• => 1
          )
  
      [disk_max] => 0
      [disk_min] => 0
      [can_rate_pictures] => 1
      [can_send_ecards] => 1
      [ufc_max] => 0
      [ufc_min] => 0
      [custom_user_upload] => 0
      [num_file_upload] => 1
      [num_URI_upload] => 0
      [can_post_comments] => 1
      [can_upload_pictures] => 1
      [can_create_albums] => 1
      [has_admin_access] => 1
      [pub_upl_need_approval] => 0
      [priv_upl_need_approval] => 0
      [group_name] => Administrators
      [upload_form_config] => 0
      [group_quota] => 0
      [can_see_all_albums] => 1
      [group_id] => 1
  )
  
  ==========================
  Queries:
  ------------------
  Array
  (
     
• => SELECT extension, mime, content, player FROM cpg_filetypes; (0s)
      [1] => select * from cpg_plugins order by priority asc; (0s)
      [2] => delete from `destin15_copp1`.cpg_sessions where time<1163782060 and remember=0; (0s)
      [3] => delete from `destin15_copp1`.cpg_sessions where time<1162576060; (0s)
      [4] => select user_id from `destin15_copp1`.cpg_sessions where session_id=md5("42629465e1b0f7d814da3ed91f1ce2339c1d52e83054fc3f3f2ec95c153e1e0e"); (0s)
      [5] => select user_id as id, user_password as password from `destin15_copp1`.cpg_users where user_id=1 (0s)
      [6] => SELECT u.user_id AS id, u.user_name AS username, u.user_password AS password, u.user_group+100 AS group_id FROM `destin15_copp1`.cpg_users AS u INNER JOIN `destin15_copp1`.cpg_usergroups AS g ON u.user_group=g.group_id WHERE u.user_id='1' (0s)
      [7] => SELECT user_group_list FROM `destin15_copp1`.cpg_users AS u WHERE user_id='1' and user_group_list <> ''; (0s)
      [8] => SELECT MAX(group_quota) as disk_max, MIN(group_quota) as disk_min, MAX(can_rate_pictures) as can_rate_pictures, MAX(can_send_ecards) as can_send_ecards, MAX(upload_form_config) as ufc_max, MIN(upload_form_config) as ufc_min, MAX(custom_user_upload) as custom_user_upload, MAX(num_file_upload) as num_file_upload, MAX(num_URI_upload) as num_URI_upload, MAX(can_post_comments) as can_post_comments, MAX(can_upload_pictures) as can_upload_pictures, MAX(can_create_albums) as can_create_albums, MAX(has_admin_access) as has_admin_access, MIN(pub_upl_need_approval) as pub_upl_need_approval, MIN( priv_upl_need_approval) as  priv_upl_need_approval FROM cpg_usergroups WHERE group_id in (1) (0s)
      [9] => SELECT group_name FROM  cpg_usergroups WHERE group_id= 1 (0s)
      [10] => update `destin15_copp1`.cpg_sessions set time='1163785660' where session_id=md5('42629465e1b0f7d814da3ed91f1ce2339c1d52e83054fc3f3f2ec95c153e1e0e'); (0.001s)
      [11] => SELECT user_favpics FROM cpg_favpics WHERE user_id = 1 (0s)
      [12] => DELETE FROM cpg_banned WHERE expiry < '2006-11-17 17:47:40' (0s)
      [13] => SELECT * FROM cpg_banned WHERE (ip_addr='12.145.117.66' OR ip_addr='12.145.117.66' OR user_id=1) AND brute_force=0 (0s)
      [14] => SELECT aid, title FROM cpg_albums WHERE 1 (0s)
      [15] => SELECT COUNT(*) FROM cpg_pictures WHERE approved = 'NO' (0s)
  )
  
  ==========================
  GET :
  ------------------
  Array
  (
      [insert] => 1
  )
  
  ==========================
  POST :
  ------------------
  Array
  (
      [d0000] => 1
      [pics] => Array
          (
             
• => i0000
              [1] => i0001
          )
  
      [album_lb_id_i0000] => d0000
      [picfile_i0000] => RlRQIFVwbG9hZHMvQ29uZV9ieV9qZXNzZWhvZ2llLmpwZw==
      [album_lb_id_i0001] => d0000
      [picfile_i0001] => RlRQIFVwbG9hZHMvRm9yX1NhbGVfdl8yX2J5X2plc3NlaG9naWUuanBn
      [insert] => Insert selected files
  )
  
  ==========================
  VERSION INFO :
  ------------------
  PHP version: 4.4.4 - OK
  ------------------
  mySQL version: 4.0.25-standard
  ------------------
  Coppermine version: 1.4.9(stable)
  ==========================
  Module: GD
  ------------------
  GD Version: bundled (2.0.28 compatible)
  FreeType Support: 1
  FreeType Linkage: with freetype
  T1Lib Support:
  GIF Read Support: 1
  GIF Create Support: 1
  JPG Support: 1
  PNG Support: 1
  WBMP Support: 1
  XBM Support: 1
  JIS-mapped Japanese Font Support:
  
  ==========================
  Module: mysql
  ------------------
  MySQL Supportenabled
  Active Persistent Links 0
  Active Links 1
  Client API version 4.0.25
  MYSQL_MODULE_TYPE external
  MYSQL_SOCKET /var/lib/mysql/mysql.sock
  MYSQL_INCLUDE -I/usr/include/mysql
  MYSQL_LIBS -L/usr/lib -lmysqlclient 
  ==========================
  Module: zlib
  ------------------
  ZLib Support enabled
  Compiled Version 1.1.4
  Linked Version 1.1.4
  ==========================
  Server restrictions (safe mode)?
  ------------------
  Directive | Local Value | Master Value
  safe_mode | Off | Off
  safe_mode_exec_dir | no value | no value
  safe_mode_gid | Off | Off
  safe_mode_include_dir | no value | no value
  safe_mode_exec_dir | no value | no value
  sql.safe_mode | Off | Off
  disable_functions | exec,site,dl | exec,site,dl
  file_uploads | On | On
  include_path | .:/usr/lib/php:/usr/local/lib/php | .:/usr/lib/php:/usr/local/lib/php
  open_basedir | '.:/proc/uptime:/tmp:/home:/usr/local/lib/php:/nfs/home:/usr/home:/usr/local/bin/' | '.:/proc/uptime:/tmp:/home:/usr/local/lib/php:/nfs/home:/usr/home:/usr/local/bin/'
  ==========================
  email
  ------------------
  Directive | Local Value | Master Value
  sendmail_from | no value | no value
  sendmail_path | /usr/sbin/sendmail -t -i | /usr/sbin/sendmail -t -i
  SMTP | localhost | localhost
  smtp_port | 25 | 25
  ==========================
  Size and Time
  ------------------
  Directive | Local Value | Master Value
  max_execution_time | 30 | 30
  max_input_time | -1 | -1
  upload_max_filesize | 16M | 16M
  post_max_size | 55M | 55M
  ==========================
  Page generated in 0.444 seconds - 16 queries in 0.001 seconds - Album set : ; Meta set: ;
  
  I have reinstalled Coppermine without any luck. Now, I have this through Lunarpages, and they automate the install for me.

[Stramm]

You also haven't followed the instructions.
Start your own thread and do as suggested. And don't post the debug output unless requested (from the info field above the debug output: If you're going to request help on the coppermine support board, copy-and-paste this debug output into your posting when requested...)

[jessehogie]

Well I am sorry for trying to save you a step in the troubleshooting process.

[Nibbler]

Locking. Start your own thread and do as suggested.