Install Problem...

[mdodson]

I have a question I know I will get heat for asking so I apologize now.  I am attempting to get coppermine 1.4 working on a site hosted by hostonce.  I copied the files over and created the db.  I can connect to the db, but when running the install I get the famous

Unable to write config file 'include/config.inc.php'

I have tripled checked all the permissions and all are as wide open as hostonce will allow me to put them. 

I have read the install doc, and all the posts regarding perms, but after 5 hours, I'm still at a loss here. 

Does anyone have advise?  Hostonce experience?

Thanks
Mike

[Tranz]

What exactly did you set for permissions?

[mdodson]

it's windows hosting so full read and write.

I even pulled the files back down to my PC, checked the writes locally, and reposted to the server hoping that would correct any permission issue, but no luck

[Joachim Müller]

If it's Windows hosting: IIS or Apache? Did you read the permissions section of the docs? They explain permissions, which are special on IIS: you have to explicitely allow write access for the I_USR.

I even pulled the files back down to my PC, checked the writes locally

This doesn't prove anything, Windows-permissions are lost when FTPing files.

As far as I can see, you're talking about write protection of files. This is not what permissions on Windows servers are about.

[mdodson]

That's not listed by hostonce.  I would want to guess IIS as they converted everything to Microsoft from Linux hosting a few years ago, but have no spec on this matter.

at hostonce you do not have access to user privileges so I cannot add rights to a user as described in the install doc, which I did read fully before posting.

Hostonce does list coopermine as a "supported product" however they don't support the application itself nor the install

[Joachim Müller]

Then ask them how to for support: you don't have to particularly request support for coppermine; just tell them what folders need to be writable.