Users can't log in Only Admins can Users can't log in Only Admins can
 

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Users can't log in Only Admins can

Started by CBR1100xx, May 02, 2007, 07:58:38 AM

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CBR1100xx

May 02, 2007, 07:58:38 AM
Hello
Will you help me to find how i can fix this problem. No one can log in except those are in admin group. After i log-in then go to "users" i only see list of ppl in "admin group" but none in "user group". When i go to database i see all in there. Wonder why ???

Thanks for helping

Hein Traag

#1
May 02, 2007, 08:30:23 AM
Is your gallery offline perhaps ?

Joachim Müller

#2
May 02, 2007, 09:30:59 AM
Posting a link to your gallery might help.

CBR1100xx

#3
May 03, 2007, 07:12:47 AM
No i checked. I even reset it back to factory setting too.

Joachim Müller

#4
May 03, 2007, 07:59:30 AM
Do as I suggested if you want help. ::)

CBR1100xx

#5
May 05, 2007, 07:24:28 AM
please check your private message for the admin info

http://foaclub.com/photo/index.php

thanks gaugau

CBR1100xx

#6
May 05, 2007, 07:42:37 AM
Just found out one more thing. I manually tryed to add a new user exactly information of "old" one. the program "see" i doublycated the same user name.

Joachim Müller

#7
May 05, 2007, 09:55:58 AM
Haven't asked to be PMed! >:(

CBR1100xx

#8
May 05, 2007, 09:59:02 PM
did not know you are that busy ! sorry! can't give admin password to the public ;)

Tranz

#9
May 05, 2007, 10:13:27 PM
please post login for a test non-admin user account.

Quote from: CBR1100xx on May 05, 2007, 09:59:02 PM
did not know you are that busy ! sorry! can't give admin password to the public ;)
No one asked for the admin password. Supporters prefer people not send PMs as it does not scale.

Joachim Müller

#10
May 06, 2007, 07:01:34 AM
In fact it's even a board rule not to PM supporters that you agreed to when signing up. ::)

CBR1100xx

#11
May 08, 2007, 05:17:41 AM
Quote from: TranzNDance on May 05, 2007, 10:13:27 PM
please post login for a test non-admin user account.
No one asked for the admin password. Supporters prefer people not send PMs as it does not scale.

server support they created a username: hostmonter/ pw: monster . Thanks for helping. and sorry again for PM

Joachim Müller

#12
May 08, 2007, 08:00:57 AM Last Edit: May 08, 2007, 09:56:01 AM by GauGau
Actually, the test account is "hostmonster" (not "hostmonter" as you wrote). Be more carefull when posting - after all, it is you who is asking for free support. Don't make supporters spend their time doing your homework.
I was able to log in fine using this test user account. However, it's a mystery for me why you had to ask your webhost do set up a test user account. You (as admin) should be able to do so just as well.
Quite frankly, in my opinion this is a PEBKAC issue.

CBR1100xx

#13
May 08, 2007, 09:49:04 AM
just forget it . I will create another one. Thanks

Joachim Müller

#14
May 08, 2007, 09:57:52 AM
No need to create another test user account. The one you have posted works fine, so the problem exists on your end. Make sure that you don't have software on your client that inteferes (like the notorious pseudo-security app "Norton Internet Security" that is infamous for doing stuff that it isn't suppossed to do).
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