Cookies and My Favorites = BIG PROBLEM

[JohannM]

Hi

I have a situation.  I had about 2300 registered users on my coppermine (1.3.2) before I upgraded to 1.4.10.

Now some of my clients complain that they have lost all their images in their "My Favorites".

Question:  Is there a way to retreave this information ?  Please help. 

Thanx in advance

[Nibbler]

The favourites data was stored in users' cookies in 1.3.2. Did you change your cookie prefix when you updated?

[Joachim Müller]

Favorites used to be stored in a client-sided cookie in cpg1.3.x. In cpg1.4.x, they are being stored server-sided for registered users. So basically: they are lost. Can't understand why this is a BIG problem though. Just a minor issue imo. However, there's little you could do to circumvent this from happening, as going back to cpg1.3.x is not an option.

[JohannM]

Nibbler / GG

For me it was a big problem, since one of my customers spend days adding pictures she want to buy to her favorites.  I explained to her abbout the cookie thing, she understand.  It's kind of sorted out.

Thanx anyway.

[dwo]

Hi.

they are being stored server-sided for registered users.

Means that that registred users can clear their browser cookies and favourites should still remain ok?

Thanks, Dietmar

[Joachim Müller]

Why don't you try it for yourself 

[dwo]

I tried and they get deleted. Thats because I wondered about that statement.

[Nibbler]

You're doing something wrong then. They should remain even if you login from another PC.