Some albums not showing on upload

[matsp]

Hi. ive been uploading photos as admin without any problems until today. I've made no recent changes. When ive selected 5 files to upload, it uploads them and takes me on to the next page to put the first photo in an album and add details. Problem is it's not showing the album i want to put it in. Gladly its still showing that album on the main page. I signed out and had another go but it's still not showing all the albums. Can anyone help me figure what's going on here please?

[Joachim Müller]

http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#upload_trouble

[Nibbler]

Does the album allow uploads?

[matsp]

Hi. i followed the instructions in the documentation link (thanks for that) and all the albums showed with this debug info beneath:

USER:
------------------
Array
(
    [ID] => d927ad70500a630af3de1d6616c9a099
    [am] => 1
    [lang] => english
    [liv] => Array
        (
           

• => 138
              [1] => 143
              [2] => 20
              [3] => 94
              [4] => 175
          )
  
      [uid] => 3
      [search] => Array
          (
              [search] => butterfly
          )
  
      [sort] => dd
  )
  
  ==========================
  USER DATA:
  ------------------
  Array
  (
      [user_id] => 2
      [user_name] => admin
      [groups] => Array
          (
             
• => 1
          )
  
      [disk_max] => 0
      [disk_min] => 0
      [can_rate_pictures] => 1
      [can_send_ecards] => 1
      [ufc_max] => 0
      [ufc_min] => 0
      [custom_user_upload] => 0
      [num_file_upload] => 1
      [num_URI_upload] => 0
      [can_post_comments] => 1
      [can_upload_pictures] => 1
      [can_create_albums] => 1
      [has_admin_access] => 1
      [pub_upl_need_approval] => 0
      [priv_upl_need_approval] => 0
      [group_name] => Administrators
      [upload_form_config] => 0
      [group_quota] => 0
      [can_see_all_albums] => 1
      [group_id] => 1
  )
  
  ==========================
  Queries:
  ------------------
  Array
  (
     
• => SELECT extension, mime, content, player FROM cpg140_filetypes; (0.001s)
      [1] => select * from cpg140_plugins order by priority asc; (0.001s)
      [2] => SELECT * FROM cpg140_bridge (0.001s)
      [3] => SELECT u.user_id AS user_id, u.user_password AS password FROM `wndb1`.phpbb_users AS u, `wndb1`.phpbb_sessions AS s WHERE u.user_id=s.session_user_id AND s.session_id = 'd170942830cc788ed2d4a55ddc1aae71' AND u.user_id > 0 (0.001s)
      [4] => SELECT u.user_id AS id, u.username AS username, u.user_password AS password, ug.group_id AS group_id FROM `wndb1`.phpbb_users AS u, `wndb1`.phpbb_user_group AS ug WHERE u.user_id=ug.user_id AND u.user_id='2' (0.001s)
      [5] => SELECT MAX(group_quota) as disk_max, MIN(group_quota) as disk_min, MAX(can_rate_pictures) as can_rate_pictures, MAX(can_send_ecards) as can_send_ecards, MAX(upload_form_config) as ufc_max, MIN(upload_form_config) as ufc_min, MAX(custom_user_upload) as custom_user_upload, MAX(num_file_upload) as num_file_upload, MAX(num_URI_upload) as num_URI_upload, MAX(can_post_comments) as can_post_comments, MAX(can_upload_pictures) as can_upload_pictures, MAX(can_create_albums) as can_create_albums, MAX(has_admin_access) as has_admin_access, MIN(pub_upl_need_approval) as pub_upl_need_approval, MIN( priv_upl_need_approval) as  priv_upl_need_approval FROM cpg140_usergroups WHERE group_id in (1) (0.001s)
      [6] => SELECT group_name FROM  cpg140_usergroups WHERE group_id= 1 (0.001s)
      [7] => SELECT user_favpics FROM cpg140_favpics WHERE user_id = 2 (0.001s)
      [8] => DELETE FROM cpg140_banned WHERE expiry < '2007-05-13 13:07:22' (0.001s)
      [9] => SELECT * FROM cpg140_banned WHERE (ip_addr='81.110.175.42' OR ip_addr='81.110.175.42' OR user_id=2) AND brute_force=0 (0.001s)
      [10] => SELECT aid, title FROM cpg140_albums WHERE category < 10000 ORDER BY title (0.002s)
      [11] => SELECT aid, title FROM cpg140_albums WHERE category='10002' ORDER BY title (0.005s)
      [12] => DELETE FROM cpg140_temp_data WHERE timestamp < 1179058042 (0.001s)
      [13] => SELECT COUNT(*) FROM cpg140_pictures WHERE approved = 'NO' (0.001s)
      [14] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='12' AND cat.cid=alb.category (0.001s)
      [15] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='2' AND cat.cid=alb.category (0.001s)
      [16] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='4' AND cat.cid=alb.category (0.001s)
      [17] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='10' AND cat.cid=alb.category (0.001s)
      [18] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='6' AND cat.cid=alb.category (0.001s)
      [19] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='8' AND cat.cid=alb.category (0.001s)
      [20] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='14' AND cat.cid=alb.category (0.001s)
      [21] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='13' AND cat.cid=alb.category (0.002s)
      [22] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='3' AND cat.cid=alb.category (0.001s)
      [23] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='19' AND cat.cid=alb.category (0.001s)
      [24] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='16' AND cat.cid=alb.category (0.002s)
      [25] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='7' AND cat.cid=alb.category (0.001s)
      [26] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='1' AND cat.cid=alb.category (0.002s)
      [27] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='20' AND cat.cid=alb.category (0.01s)
      [28] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='11' AND cat.cid=alb.category (0.001s)
      [29] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='9' AND cat.cid=alb.category (0.001s)
      [30] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='5' AND cat.cid=alb.category (0.026s)
      [31] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='23' AND cat.cid=alb.category (0.001s)
      [32] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='21' AND cat.cid=alb.category (0.001s)
      [33] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='17' AND cat.cid=alb.category (0.001s)
      [34] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='18' AND cat.cid=alb.category (0.001s)
      [35] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='22' AND cat.cid=alb.category (0.001s)
      [36] => SELECT cat.name FROM cpg140_categories cat, cpg140_albums alb WHERE alb.aid='15' AND cat.cid=alb.category (0.002s)
  )
  
  ==========================
  GET :
  ------------------
  Array
  (
  )
  
  ==========================
  POST :
  ------------------
  Array
  (
  )
  
  ==========================
  VERSION INFO :
  ------------------
  PHP version: 4.4.6 - OK
  ------------------
  mySQL version: 5.0.37-community-log
  ------------------
  Coppermine version: 1.4.2(stable)
  ==========================
  Module: GD
  ------------------
  GD Version: bundled (2.0.28 compatible)
  FreeType Support: 1
  FreeType Linkage: with freetype
  T1Lib Support:
  GIF Read Support: 1
  GIF Create Support: 1
  JPG Support: 1
  PNG Support: 1
  WBMP Support: 1
  XBM Support: 1
  JIS-mapped Japanese Font Support:
  
  ==========================
  Module: mysql
  ------------------
  MySQL Supportenabled
  Active Persistent Links 0
  Active Links 1
  Client API version 4.1.20
  MYSQL_MODULE_TYPE external
  MYSQL_SOCKET /var/lib/mysql/mysql.sock
  MYSQL_INCLUDE -I/usr/include/mysql
  MYSQL_LIBS -L/usr/lib/mysql -lmysqlclient 
  ==========================
  Module: zlib
  ------------------
  ZLib Support enabled
  Compiled Version 1.2.1.2
  Linked Version 1.2.1.2
  ==========================
  Server restrictions (safe mode)?
  ------------------
  Directive | Local Value | Master Value
  safe_mode | Off | Off
  safe_mode_exec_dir | no value | no value
  safe_mode_gid | Off | Off
  safe_mode_include_dir | no value | no value
  safe_mode_exec_dir | no value | no value
  sql.safe_mode | Off | Off
  disable_functions | no value | no value
  file_uploads | On | On
  include_path | .:/usr/local/lib/php | .:/usr/local/lib/php
  open_basedir | no value | no value
  ==========================
  email
  ------------------
  Directive | Local Value | Master Value
  sendmail_from | no value | no value
  sendmail_path | /usr/sbin/sendmail -t -i  | /usr/sbin/sendmail -t -i
  SMTP | localhost | localhost
  smtp_port | 25 | 25
  ==========================
  Size and Time
  ------------------
  Directive | Local Value | Master Value
  max_execution_time | 180 | 180
  max_input_time | 60 | 60
  upload_max_filesize | 100M | 100M
  post_max_size | 100M | 100M
  ==========================
  Page generated in 0.607 seconds - 37 queries in 0.08 seconds - Album set : ; Meta set: ;
  
  It uploaded fine. So i changed the album upload amounts back to upload more than one at a time. the debug info was as follows:
  USER:
  ------------------
  Array
  (
      [ID] => d927ad70500a630af3de1d6616c9a099
      [am] => 1
      [lang] => english
      [liv] => Array
          (
             
• => 138
              [1] => 143
              [2] => 20
              [3] => 94
              [4] => 175
          )
  
      [uid] => 3
      [search] => Array
          (
              [search] => butterfly
          )
  
      [sort] => dd
  )
  
  ==========================
  USER DATA:
  ------------------
  Array
  (
      [user_id] => 2
      [user_name] => admin
      [groups] => Array
          (
             
• => 1
          )
  
      [disk_max] => 0
      [disk_min] => 0
      [can_rate_pictures] => 1
      [can_send_ecards] => 1
      [ufc_max] => 3
      [ufc_min] => 3
      [custom_user_upload] => 0
      [num_file_upload] => 5
      [num_URI_upload] => 3
      [can_post_comments] => 1
      [can_upload_pictures] => 1
      [can_create_albums] => 1
      [has_admin_access] => 1
      [pub_upl_need_approval] => 0
      [priv_upl_need_approval] => 0
      [group_name] => Administrators
      [upload_form_config] => 3
      [group_quota] => 0
      [can_see_all_albums] => 1
      [group_id] => 1
  )
  
  ==========================
  Queries:
  ------------------
  Array
  (
     
• => SELECT extension, mime, content, player FROM cpg140_filetypes; (0.001s)
      [1] => select * from cpg140_plugins order by priority asc; (0.001s)
      [2] => SELECT * FROM cpg140_bridge (0.001s)
      [3] => SELECT u.user_id AS user_id, u.user_password AS password FROM `wndb1`.phpbb_users AS u, `wndb1`.phpbb_sessions AS s WHERE u.user_id=s.session_user_id AND s.session_id = 'd170942830cc788ed2d4a55ddc1aae71' AND u.user_id > 0 (0.001s)
      [4] => SELECT u.user_id AS id, u.username AS username, u.user_password AS password, ug.group_id AS group_id FROM `wndb1`.phpbb_users AS u, `wndb1`.phpbb_user_group AS ug WHERE u.user_id=ug.user_id AND u.user_id='2' (0.006s)
      [5] => SELECT MAX(group_quota) as disk_max, MIN(group_quota) as disk_min, MAX(can_rate_pictures) as can_rate_pictures, MAX(can_send_ecards) as can_send_ecards, MAX(upload_form_config) as ufc_max, MIN(upload_form_config) as ufc_min, MAX(custom_user_upload) as custom_user_upload, MAX(num_file_upload) as num_file_upload, MAX(num_URI_upload) as num_URI_upload, MAX(can_post_comments) as can_post_comments, MAX(can_upload_pictures) as can_upload_pictures, MAX(can_create_albums) as can_create_albums, MAX(has_admin_access) as has_admin_access, MIN(pub_upl_need_approval) as pub_upl_need_approval, MIN( priv_upl_need_approval) as  priv_upl_need_approval FROM cpg140_usergroups WHERE group_id in (1) (0.006s)
      [6] => SELECT group_name FROM  cpg140_usergroups WHERE group_id= 1 (0.001s)
      [7] => SELECT user_favpics FROM cpg140_favpics WHERE user_id = 2 (0.008s)
      [8] => DELETE FROM cpg140_banned WHERE expiry < '2007-05-13 13:15:07' (0.001s)
      [9] => SELECT * FROM cpg140_banned WHERE (ip_addr='81.110.175.42' OR ip_addr='81.110.175.42' OR user_id=2) AND brute_force=0 (0.001s)
      [10] => SELECT aid, title FROM cpg140_albums WHERE category < 10000 ORDER BY title (0.001s)
      [11] => SELECT aid, title FROM cpg140_albums WHERE category='10002' ORDER BY title (0.001s)
      [12] => DELETE FROM cpg140_temp_data WHERE timestamp < 1179058507 (0.001s)
      [13] => SELECT COUNT(*) FROM cpg140_pictures WHERE approved = 'NO' (0.001s)
  )
  
  ==========================
  GET :
  ------------------
  Array
  (
  )
  
  ==========================
  POST :
  ------------------
  Array
  (
  )
  
  ==========================
  VERSION INFO :
  ------------------
  PHP version: 4.4.6 - OK
  ------------------
  mySQL version: 5.0.37-community-log
  ------------------
  Coppermine version: 1.4.2(stable)
  ==========================
  Module: GD
  ------------------
  GD Version: bundled (2.0.28 compatible)
  FreeType Support: 1
  FreeType Linkage: with freetype
  T1Lib Support:
  GIF Read Support: 1
  GIF Create Support: 1
  JPG Support: 1
  PNG Support: 1
  WBMP Support: 1
  XBM Support: 1
  JIS-mapped Japanese Font Support:
  
  ==========================
  Module: mysql
  ------------------
  MySQL Supportenabled
  Active Persistent Links 0
  Active Links 1
  Client API version 4.1.20
  MYSQL_MODULE_TYPE external
  MYSQL_SOCKET /var/lib/mysql/mysql.sock
  MYSQL_INCLUDE -I/usr/include/mysql
  MYSQL_LIBS -L/usr/lib/mysql -lmysqlclient 
  ==========================
  Module: zlib
  ------------------
  ZLib Support enabled
  Compiled Version 1.2.1.2
  Linked Version 1.2.1.2
  ==========================
  Server restrictions (safe mode)?
  ------------------
  Directive | Local Value | Master Value
  safe_mode | Off | Off
  safe_mode_exec_dir | no value | no value
  safe_mode_gid | Off | Off
  safe_mode_include_dir | no value | no value
  safe_mode_exec_dir | no value | no value
  sql.safe_mode | Off | Off
  disable_functions | no value | no value
  file_uploads | On | On
  include_path | .:/usr/local/lib/php | .:/usr/local/lib/php
  open_basedir | no value | no value
  ==========================
  email
  ------------------
  Directive | Local Value | Master Value
  sendmail_from | no value | no value
  sendmail_path | /usr/sbin/sendmail -t -i  | /usr/sbin/sendmail -t -i
  SMTP | localhost | localhost
  smtp_port | 25 | 25
  ==========================
  Size and Time
  ------------------
  Directive | Local Value | Master Value
  max_execution_time | 180 | 180
  max_input_time | 60 | 60
  upload_max_filesize | 100M | 100M
  post_max_size | 100M | 100M
  ==========================
  Page generated in 0.253 seconds - 14 queries in 0.031 seconds - Album set : ; Meta set: ;
  
  The uploads were successful and all the albums showing. Strange! but good

[Joachim Müller]

The documentation doesn't say that you're suppossed to post debug output. In fact, it says the opposite: that you mustn't post debug_output unless a supporter asks for it. I haven't, nor has Nibbler done so. Do exactly as suggested in the upload troubleshooting section of the docs. For your ease of use (and because you appear to be too lazy to read it in detail), I'll paste it here below, highlighting the important bit (the stuff that you failed to do):

4.11.4 Upload troubleshooting
If you are experiencing issues with coppermine's upload process, temporarily change your coppermine settings as suggested below to get more detailed error messages:

    * Go to your coppermine page and log in as admin
    * Go to the config screen
    * Scroll to the bottom of the page
    * Expand the "Maintenance settings" section by clicking on it
    * Enable debug mode for everyone
    * Leave display of notices switched off
    * Save the new settings by clicking on "Save new configuration"
    * Go to the "groups" panel
    * Set the upload form configuration for all groups to "Single file uploads only" (set File upload boxes to "1", URI upload boxes to "0" and No. of boxes to "fixed")
    * Save your new settings

Then try to upload (using http uploads, even if you experienced troubles using another upload method) - you should get a more detailed error message that tells you what exactly goes wrong with your uploads. If the error message doesn't mean anything to you, search the support board for the error message you get.
When asking for support on the coppermine forum, post a link to your site and a test user account (the test user mustn't be in the admin group!) with upload privileges, with the above mentioned settings in place - this way, supporters can see the error messages as well. Do not post debug_output unless requested.

When people have issues with uploading and decide to post their question on the Coppermine support board, they usually are told to read this upload troubleshooting section. Many of them fail to do so properly, which results in frustration both for users as well as supporters. To make this absolutely clear: the above mentioned steps are absolutely mandatory, no matter what skill level you have, no matter what upload method you have troubles with. Failing to do exactly as suggested will result in your request for help being ignored. Yes, this applies to you. We mean it!