Can't Upload images

[annasweb]

Hello,

I am new to coppermine and just installed it last night.  Everytime I try to upload an image I get a "page cannot be displayed"  the page in the url is the db_input.php.  I don't get any error messages on the browser but did get the debug info below in my coppermine admin.



USER:
------------------
Array
(
    [ID] => 278f119de900155f323dd2c329e221fb
    [am] => 1
    [lang] => english
)

===========







===============



How would I fix this?

Thanks,
Anna

[Nibbler]

http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#upload_trouble

[annasweb]

I have already done this.  To the best of my knowledge I have set the config file the way the link says it should be.  I have setup a testing account that isn't in the admin group.  Where do we go from here.

Thanks,
Anna

[Nibbler]

You need to tell us the details of the test account and where your gallery is.

[annasweb]

The userid is "testing"  the password is "password.

The gallery is in the folder "coppermine"

I hope this is what you need.  I appreciate the help.

Thanks,
Anna

[Joachim Müller]

The gallery is in the folder "coppermine"

That's great. Now if we had a link to your site we could go there and see for ourselves. Guessing doesn't help much in this case...

[annasweb]

I am so sorry.  I thought I gave the site already in the previous posts.  the address is:

http://www.chaselakepowell.com/coppermine/admin.php

Thanks,
Anna

[Nibbler]

Works ok for me.

[annasweb]

I don't understand why it works for you and not me.  I just went in and tried to upload a picture and got an error that said the page can't be found and the following debug info:

Code Select Expand

USER:
------------------
Array
(
    [ID] => f1723ab0c360178738c54f4e40b7a7ec
    [am] => 1
    [lang] => english
)

==========================
USER DATA:
------------------
Array
(
    [user_id] => 1
    [user_name] => sheworthy
    [groups] => Array
        (
            [0] => 1
        )

    [disk_max] => 2048
    [disk_min] => 2048
    [can_rate_pictures] => 1
    [can_send_ecards] => 1
    [ufc_max] => 0
    [ufc_min] => 0
    [custom_user_upload] => 1
    [num_file_upload] => 1
    [num_URI_upload] => 0
    [can_post_comments] => 1
    [can_upload_pictures] => 1
    [can_create_albums] => 1
    [has_admin_access] => 1
    [pub_upl_need_approval] => 0
    [priv_upl_need_approval] => 0
    [group_name] => Administrators
    [upload_form_config] => 0
    [group_quota] => 2048
    [can_see_all_albums] => 1
    [group_id] => 1
)

==========================
Queries:
------------------
Array
(
    [0] => SELECT extension, mime, content, player FROM cpg1411_filetypes; (0.001s)
    [1] => select * from cpg1411_plugins order by priority asc; (0s)
    [2] => delete from `cpimages`.cpg1411_sessions where time<1189618056 and remember=0; (0.001s)
    [3] => delete from `cpimages`.cpg1411_sessions where time<1188412056; (0s)
    [4] => select user_id from `cpimages`.cpg1411_sessions where session_id=md5("eb75bb913bdafe1ef2f1145c8a634f05ece13d6987c26fd0c7fe5e1c16b9c391"); (0s)
    [5] => select user_id as id, user_password as password from `cpimages`.cpg1411_users where user_id=1 (0.001s)
    [6] => SELECT u.user_id AS id, u.user_name AS username, u.user_password AS password, u.user_group+100 AS group_id FROM `cpimages`.cpg1411_users AS u INNER JOIN `cpimages`.cpg1411_usergroups AS g ON u.user_group=g.group_id WHERE u.user_id='1' (0.001s)
    [7] => SELECT user_group_list FROM `cpimages`.cpg1411_users AS u WHERE user_id='1' and user_group_list <> ''; (0.001s)
    [8] => SELECT MAX(group_quota) as disk_max, MIN(group_quota) as disk_min, MAX(can_rate_pictures) as can_rate_pictures, MAX(can_send_ecards) as can_send_ecards, MAX(upload_form_config) as ufc_max, MIN(upload_form_config) as ufc_min, MAX(custom_user_upload) as custom_user_upload, MAX(num_file_upload) as num_file_upload, MAX(num_URI_upload) as num_URI_upload, MAX(can_post_comments) as can_post_comments, MAX(can_upload_pictures) as can_upload_pictures, MAX(can_create_albums) as can_create_albums, MAX(has_admin_access) as has_admin_access, MIN(pub_upl_need_approval) as pub_upl_need_approval, MIN( priv_upl_need_approval) as  priv_upl_need_approval FROM cpg1411_usergroups WHERE group_id in (1) (0.001s)
    [9] => SELECT group_name FROM  cpg1411_usergroups WHERE group_id= 1 (0s)
    [10] => update `cpimages`.cpg1411_sessions set time='1189621656' where session_id=md5('eb75bb913bdafe1ef2f1145c8a634f05ece13d6987c26fd0c7fe5e1c16b9c391'); (0.001s)
    [11] => SELECT user_favpics FROM cpg1411_favpics WHERE user_id = 1 (0s)
    [12] => DELETE FROM cpg1411_banned WHERE expiry < '2007-09-12 11:27:36' (0.001s)
    [13] => SELECT * FROM cpg1411_banned WHERE (ip_addr='24.199.24.194' OR ip_addr='24.199.24.194' OR user_id=1) AND brute_force=0 (0.001s)
    [14] => SELECT COUNT(*) FROM cpg1411_pictures WHERE approved = 'NO' (0.001s)
)

==========================
GET :
------------------
Array
(
)

==========================
POST :
------------------
Array
(
)

==========================
VERSION INFO :
------------------
PHP version: 4.3.10 - OK
------------------
mySQL version: 3.23.56
------------------
Coppermine version: 1.4.12(stable)
==========================
Module: GD
------------------
GD Version: bundled (2.0.28 compatible)
FreeType Support:
T1Lib Support:
GIF Read Support: 1
GIF Create Support: 1
JPG Support: 1
PNG Support: 1
WBMP Support: 1
XBM Support: 1
JIS-mapped Japanese Font Support:

==========================
Module: mysql
------------------
MySQL Supportenabled
Active Persistent Links 0
Active Links 1
Client API version 3.23.54
MYSQL_MODULE_TYPE external
MYSQL_SOCKET /tmp/mysql.sock
MYSQL_INCLUDE -I/usr/local/mysql/include
MYSQL_LIBS -L/usr/local/mysql/lib -lmysqlclient 
==========================
Module: zlib
------------------
ZLib Support enabled
Compiled Version 1.1.3
Linked Version 1.1.4
==========================
Server restrictions (safe mode)?
------------------
Directive | Local Value | Master Value
safe_mode | Off | Off
safe_mode_exec_dir | no value | no value
safe_mode_gid | Off | Off
safe_mode_include_dir | no value | no value
safe_mode_exec_dir | no value | no value
sql.safe_mode | Off | Off
disable_functions | no value | no value
file_uploads | On | On
include_path | .:/usr/local/lib/php | .:/usr/local/lib/php
open_basedir | no value | no value
==========================
email
------------------
Directive | Local Value | Master Value
sendmail_from | me@localhost.com | me@localhost.com
sendmail_path | /usr/sbin/sendmail -t -i  | /usr/sbin/sendmail -t -i
SMTP | localhost | localhost
smtp_port | 25 | 25
==========================
Size and Time
------------------
Directive | Local Value | Master Value
max_execution_time | 30 | 30
max_input_time | -1 | -1
upload_max_filesize | 25M | 25M
post_max_size | 8M | 8M
==========================
Page generated in 0.144 seconds - 15 queries in 0.01 seconds - Album set : ; Meta set: ;


Why am I getting this debug info if it works properly?

Anna

[Nibbler]

If you're going to request help on the coppermine support board, copy-and-paste this debug output into your posting when requested, along with the error message you get (if any). Make sure to replace any passwords from the query with *** before posting. Note: This is for information only and does not mean there is an error with your gallery.

[Joachim Müller]

From the upload troubleshooting section of the docs:

When asking for support on the coppermine forum, post a link to your site and a test user account (the test user mustn't be in the admin group!) with upload privileges, with the above mentioned settings in place - this way, supporters can see the error messages as well. Do not post debug_output unless requested.

[annasweb]

OK . . .OK!  I get it.  So Sorry! 

I just thought it would help since you said it works for you and it doesn't work for me.  I did create a test user and gave the details for login.  Maybe I picked the wrong gallery to use.  If you can't help me just say so and I will move on.

Thanks

[Joachim Müller]

Attach the file you tried to upload to your next posting here (using "additional options" when composing your message).

[annasweb]

Thanks for your help.  Here is the file.

Anna

[Nibbler]

File is too large. Resize before you upload.

[annasweb]

Thanks for the imput.  What is the maximum size that I can upload using Coppermine?

Anna

[Nibbler]

Depends on your server and hosting setup. Generally speaking, if the picture is larger than your screen it's too large.

[annasweb]

Thanks.

I cropped the picture and it uploaded fine.  Just one more question.

1.  Can I upload a complete directory of images at one time through the user admin or do I have to do it through FTP?


Thanks,
Anna

[Sami]

Use batch add

[annasweb]

Sami,

Thanks. 

Anna