Connection Errors and Internal Server Errors.

[Joachim Müller]

So they just performed a basic check if they can connect to the database using the information in include/config.inc.php. That's not enough. As your issues don't happen every time you access your site, but only from time to time, they can not simply use a simple black/white check. There are many settings in mysql and PHP that determine the allowed number of mysql connections during a given period. In my opinion, your webhost is trying to make you shut up. I recommend asking them to check this very thread.

[just_some_guy]

On that note, i got the error again this afternoon, i wrote to the host again and still waiting for a reply...soon see what they see...

[just_some_guy]

The host said that they are not aware of a issue with the mysql server and their engineers are investigating.

Thanks GauGau for your support with this matter, really appreciated.

[just_some_guy]

I cant seem to be able to access my coppermine directory. It just returns an internal server error (500). My website has a history this problem, but usally when you refresh the page it will show. But this time its not going away. Is this likely an error with the host or me?

www.mysimtractor.com

user: test
pass: test123

working page outside coppermine:  http://www.mysimtractor.com/grounds/imrieimaging/index.html

thanks for the help and what shouild i do?

[Joachim Müller]

First contact should alwys be the webhost when you get an "500 internal server error". As the error message suggests, this is an error that is not being handled properly by the webserver. The webhost should be able to review the log files and tell you what actually is wrong.

[just_some_guy]

Thats a sigh of relief , i thought i had done something to the CPG files. Well i have submitted a support ticket to the host, i checked thier server status page...and there were no issues concerning me. It will be 24hrs ish before i get a reply.

Thanks GauGau

[just_some_guy]

It seems to be fixed, but i got a reply from the host saying it works no problem. But the problem will still occur, it just goes away before they has a chance to see it. What should i suggest to the them? what sort of things would cause the 500 error?

[Joachim Müller]

Let me answer your question with another question: What sort of disease makes people die?
What I'm trying to say: there can be a million things that cause a 500. It's an uncaught, generic error message that is being displayed if something went wrong that doesn't fall into the categories of the other, well known error messages (like 404 not found, 403 forbidden).

[just_some_guy]

Ok, i will just say to the host that even though its here now, it will still occur.

[just_some_guy]

Almost two months later i still get this error after repeatedly sending support tickets they have offered me a change of mysql server. This is probably the best option - am i right in thinking i just exchange the info in include/config.inc.php to the new info?

Thanks,

[Joachim Müller]

am i right in thinking i just exchange the info in include/config.inc.php to the new info?

Yes.