Lost Users

[Outlaw Photos]

while upgrading i've lost all my non Admin users... from the user area... However when i try to re add them it tells me the name is already in use.... How can i retrive the user names ?   Thanks..

[Joachim Müller]

How exactly did you perform the upgrade? Post a link to your gallery for a start. Make sure that all tables are intact. If they are not, restore them from your backup.

[Outlaw Photos]

Sorry .. here is the link.. I'll check the tables this morning.. www.dirttrackdigest.com/gallery2

[Joachim Müller]

OK, that answers part of my questions. How about

How exactly did you perform the upgrade?

To clarify my question: did you perform the upgrade exactly as suggested in the upgrade section of the docs, or what where the exact steps you have taken?
I have run update.php for you. Try again if this solves your issues.

[Outlaw Photos]

I believe i ran the update as it was suggested. Everything seemed to work fine .. Except for the loss of the users. Which are still gone.

[Nibbler]

The update script doesn't delete users. When this has been reported before it was usually caused by using an autoinstaller to update which messed up the groups. Check everything is OK on the groups page. Try restoring the groups and then users tables from the backup.

[Joachim Müller]

That's why I asked the question

did you perform the upgrade exactly as suggested in the upgrade section of the docs, or what where the exact steps you have taken?

I want to find out if this upgrade has been performed as we suggest or wether an auto-installer messed things up.
@Outlaw Photos: why don't you do as I suggested?

[Outlaw Photos]

Joachim Müller... It seems i screwed up on the update... the groups changed as well as the users... and yes i believe i followed your update info. but did run the update php.  I must of done something wrong.... so my next question is can i get the back ? or at least re use member names?   ... and Thanks for the help....

[Joachim Müller]

If you have upgraded following the documentation we provide then you have made a database backup. Restore that and you should be good. I'm not willing to look into your issues if you don't do as suggsted. I didn't want to know wether you believe to have followed our docs. I wanted a step-by-step description of what you did, like this:

First step: bla
Second step: did that
Third step: copied foo to bar using bla