Batch Add Problems

[Reppy]

I have some problems with the Batch Add function... I dont know why but I cant use this function anymore.
I get this error...

500 Internal Server Error
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, postmaster@likeadream.net and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

If you need it, I set a test account
http://lnx.likeadream.net/cpg149/
id: test
pw: test

I have this problem both for the 1.4.9 and 1.4.14 version
[http://lnx.likeadream.net/cinemaGallery/ this si the galery with the .14 version... I can set a Test account here too if you need]

[Hein Traag]

First you must upgrade to 1.4.16 in order to get support.

Cheers
Hein

[Reppy]

done...

[Hein Traag]

Good. Now follow the steps as described in the documentation: http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#upload_trouble

Cheers
Hein

[Reppy]

yeah, I've done all the things described in the docs.
But... I have no problems uploading files with http... so I can't get any error O_o

[Hein Traag]

How many files are you trying to upload at once ? Because there might be a restriction on the server where your site is being hosted which causes the 500 error. Try splitting the number of images into seperate folders within the album or try using the CPGMassImport plugin which is perfect for when you want to upload a massive amount of pictures.

[Joachim Müller]

If Hein's answer is not sufficient, ask your webhost for the server's log files - an internal server error is what the name suggests: there is something fishy on the server; it's an uncaught error. As Hein suggested: in relation to batch-adding, it usually shows if you're overloading the server, i.e. if you're breaking some server-sided limitation imposed by your webhost.

[Reppy]

I've contacted my webhost and they told me that the problem is the time that coppermine need to do the list of all the folders in the Album Folder.
So... searchnew.php need too much time to do his work. I dont know why... I have only 5-6 folders (and the script dont work), but some time ago it works with more than 50-60 forders...
Maybe there are some problems with my internet connection O_o...

[ib2loud]

i have the exact same problem, it usually errors out after a couple of minutes, and then i refresh and it will work after a couple minutes more