Upgrading and not seeing the pics

[roxxtar]

After upgrading the gallery all of pics were lost :/ how can I bring it back? http://pure-heaven.com/gallery ?

[Hein Traag]

How did you upgrade ?

[roxxtar]

How did you upgrade ?

I did it that way:

1) Use this guide for making a backup of your database.

(Note: You should also backup your templates if they are modified from the default ones or they will be overwritten.)

2) Download the latest version of coppermine from here.

3) Extract the downloaded file to a new folder on your hard drive.

4) Delete the following files from this newly created folder to ensure you don't overwrite any important files:

The /albums/ directory
anycontent.php

5) Upload this folder to your coppermine installation folder and overwrite any files that already exist.

6) Go to: http://www.yourdomain.com/yourgalleryfolder/update.php

Hopefully everything should go smoothly.

[roxxtar]

can somebody help? as we're clueless how to do that ;(

[Nibbler]

I don't recognize those instructions. You should follow the instructions given in the docs - http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#14 and make sure to do an actual update - not a new install.

[roxxtar]

I don't recognize those instructions. You should follow the instructions given in the docs - http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#14 and make sure to do an actual update - not a new install.

but it's already upraded thou all albums and pics vanished :/ I see some of them on the server but have no idea how to bring them back to be visible.

[roxxtar]

HELP!!  :'( :'( :'( :'(

[Hein Traag]

This is not a hotline.. keep that in mind.

If you see the folders containing the pictures on the server then you can simply make new albums in cpg and batch add the pictures.

[roxxtar]

can somebody help? how to put again those pics which were uploaded via coppermine gallery site??

[Hein Traag]

I see some of them on the server but have no idea how to bring them back to be visible.

Then make a new album and see if you add the pictures to that new album through Batch Add.

[roxxtar]

Then make a new album and see if you add the pictures to that new album through Batch Add.

but I'm asking how to add those pics which were added through coppermine gallery page not via ftp. how to do this? is it even possible?

[Joachim Müller]

Well, your page is empty for guests - you appear to require authentification. So to enable us to suggest anything, you need to post a non-admin test user account that can actually see the pics in question.

[roxxtar]

Well, your page is empty for guests - you appear to require authentification. So to enable us to suggest anything, you need to post a non-admin test user account that can actually see the pics in question.

i con't get that :/

[Hein Traag]

And why not ? Do you not run that website ? If not then who ? And why is that person not here asking for support ?

[roxxtar]

And why not ? Do you not run that website ? If not then who ? And why is that person not here asking for support ?

I just said I don't udnerstan what I need to give you?

[Hein Traag]

As Joachim already posted before:

you need to post a non-admin test user account that can actually see the pics in question.

[roxxtar]

As Joachim already posted before:

but nobody can see the pics.

[Hein Traag]

Right.. let's take this from the start. You said you can see the pics on the server. So the pics are still there. You need to re-add them to your cpg site.
We then asked if you could provide a non-admin user account. You said you can not provide that. Or won't for some reason. So either get going to see if you re-add them pics and/or provide the requested non-admin account or go found support elsewhere.

[roxxtar]

Right.. let's take this from the start. You said you can see the pics on the server. So the pics are still there. You need to re-add them to your cpg site.
We then asked if you could provide a non-admin user account. You said you can not provide that. Or won't for some reason. So either get going to see if you re-add them pics and/or provide the requested non-admin account or go found support elsewhere.

but I sai what do you mean by providing non-admin account? you want me to do one as a user and give you the password and login or what?