[Solved]: Uploading error

[KryptonSite]

I'm getting an error that I'm seeing mentioned on many forums but am still unable to find a valid fix. To my knowledge I have followed the instructions in the Coppermine documentation on how to fix this.

This is the error message I get:

"Critical error
The file 'albums/userpics/10001/ad-heroes.jpg' can't be inserted in the album

Unable to create thumbnail or reduced size image.

File: /chroot/home/herosite/herosite.net/html/gallery/db_input.php - Line: 402"

The debug file I get has this:

USER:
------------------
Array
(
    [ID] => 552cac8c8451caa9b6585e2388e000f6
    [am] => 1
    [lang] => english
)

==========================
USER DATA:
------------------
Array
(
    [user_id] => 1
    [user_name] => admin
    [groups] => Array
        (
           

• => 1
          )
  
      [disk_max] => 0
      [disk_min] => 0
      [can_rate_pictures] => 1
      [can_send_ecards] => 1
      [ufc_max] => 0
      [ufc_min] => 0
      [custom_user_upload] => 0
      [num_file_upload] => 1
      [num_URI_upload] => 0
      [can_post_comments] => 1
      [can_upload_pictures] => 1
      [can_create_albums] => 1
      [has_admin_access] => 1
      [pub_upl_need_approval] => 0
      [priv_upl_need_approval] => 0
      [group_name] => Administrators
      [upload_form_config] => 0
      [group_quota] => 0
      [can_see_all_albums] => 1
      [group_id] => 1
  )
  
  ==========================
  Queries:
  ------------------
  Array
  (
     
• => SELECT extension, mime, content, player FROM cpg1410_filetypes; (0s)
      [1] => select * from cpg1410_plugins order by priority asc; (0s)
      [2] => delete from `herosite_cmcraig`.cpg1410_sessions where time<1215202221 and remember=0; (0.001s)
      [3] => delete from `herosite_cmcraig`.cpg1410_sessions where time<1213996221; (0.001s)
      [4] => select user_id from `herosite_cmcraig`.cpg1410_sessions where session_id=md5("b99ca43efc8fc3dd7c27b79fc8dccc335e8d2016f745c151c9e2b6e8a0c59032"); (0s)
      [5] => select user_id as id, user_password as password from `herosite_cmcraig`.cpg1410_users where user_id=1 (0s)
      [6] => SELECT u.user_id AS id, u.user_name AS username, u.user_password AS password, u.user_group+100 AS group_id FROM `herosite_cmcraig`.cpg1410_users AS u INNER JOIN `herosite_cmcraig`.cpg1410_usergroups AS g ON u.user_group=g.group_id WHERE u.user_id='1' (0s)
      [7] => SELECT user_group_list FROM `herosite_cmcraig`.cpg1410_users AS u WHERE user_id='1' and user_group_list <> ''; (0s)
      [8] => SELECT MAX(group_quota) as disk_max, MIN(group_quota) as disk_min, MAX(can_rate_pictures) as can_rate_pictures, MAX(can_send_ecards) as can_send_ecards, MAX(upload_form_config) as ufc_max, MIN(upload_form_config) as ufc_min, MAX(custom_user_upload) as custom_user_upload, MAX(num_file_upload) as num_file_upload, MAX(num_URI_upload) as num_URI_upload, MAX(can_post_comments) as can_post_comments, MAX(can_upload_pictures) as can_upload_pictures, MAX(can_create_albums) as can_create_albums, MAX(has_admin_access) as has_admin_access, MIN(pub_upl_need_approval) as pub_upl_need_approval, MIN( priv_upl_need_approval) as  priv_upl_need_approval FROM cpg1410_usergroups WHERE group_id in (1) (0s)
      [9] => SELECT group_name FROM  cpg1410_usergroups WHERE group_id= 1 (0s)
      [10] => update `herosite_cmcraig`.cpg1410_sessions set time='1215205821' where session_id=md5('b99ca43efc8fc3dd7c27b79fc8dccc335e8d2016f745c151c9e2b6e8a0c59032'); (0s)
      [11] => SELECT user_favpics FROM cpg1410_favpics WHERE user_id = 1 (0s)
      [12] => DELETE FROM cpg1410_banned WHERE expiry < '2008-07-04 21:10:21' (0s)
      [13] => SELECT * FROM cpg1410_banned WHERE (ip_addr='76.202.64.84' OR ip_addr='76.202.64.84' OR user_id=1) AND brute_force=0 (0s)
      [14] => SELECT category FROM cpg1410_albums WHERE aid='62' (0s)
      [15] => SELECT COUNT(*) FROM cpg1410_pictures WHERE approved = 'NO' (0s)
  )
  
  ==========================
  GET :
  ------------------
  Array
  (
  )
  
  ==========================
  POST :
  ------------------
  Array
  (
      [album] => 62
      [MAX_FILE_SIZE] => 1048576
      [title] =>
      [caption] =>
      [keywords] =>
      [event] => picture
  )
  
  ==========================
  VERSION INFO :
  ------------------
  PHP version: 4.4.8 - OK
  ------------------
  mySQL version: 4.1.22
  ------------------
  Coppermine version: 1.4.10(stable)
  ==========================
  Module: GD
  ------------------
  GD Version: bundled (2.0.28 compatible)
  FreeType Support: 1
  FreeType Linkage: with freetype
  T1Lib Support:
  GIF Read Support: 1
  GIF Create Support: 1
  JPG Support: 1
  PNG Support: 1
  WBMP Support: 1
  XBM Support: 1
  JIS-mapped Japanese Font Support:
  
  ==========================
  Module: mysql
  ------------------
  MySQL Supportenabled
  Active Persistent Links 0
  Active Links 1
  Client API version 4.1.22
  MYSQL_MODULE_TYPE external
  MYSQL_SOCKET /var/lib/mysql/mysql.sock
  MYSQL_INCLUDE -I/usr/include/mysql
  MYSQL_LIBS -L/usr/lib/mysql -lmysqlclient 
  ==========================
  Module: zlib
  ------------------
  ZLib Support enabled
  Compiled Version 1.2.1.2
  Linked Version 1.2.1.2
  ==========================
  Server restrictions (safe mode)?
  ------------------
  Directive | Local Value | Master Value
  safe_mode | Off | Off
  safe_mode_exec_dir | no value | no value
  safe_mode_gid | Off | Off
  safe_mode_include_dir | no value | no value
  safe_mode_exec_dir | no value | no value
  sql.safe_mode | Off | Off
  disable_functions | no value | no value
  file_uploads | On | On
  include_path | .:/usr/share/pear | .:/usr/share/pear
  open_basedir | no value | no value
  ==========================
  email
  ------------------
  Directive | Local Value | Master Value
  sendmail_from | no value | no value
  sendmail_path | /usr/sbin/sendmail -t -i  | /usr/sbin/sendmail -t -i
  SMTP | localhost | localhost
  smtp_port | 25 | 25
  ==========================
  Size and Time
  ------------------
  Directive | Local Value | Master Value
  max_execution_time | 300 | 300
  max_input_time | 60 | 60
  upload_max_filesize | 24M | 24M
  post_max_size | 8M | 8M
  ==========================
  Page generated in 0.031 seconds - 16 queries in 0.002 seconds - Album set : ; Meta set: ;
  
  ----
  
  The gallery is at http://www.herosite.net/gallery
  
  I have created a test account as requested in the documentation; I don't know if or where I am supposed to post the login/password, so if someone can take a look I guess the thing to do would be to PM me.
  
  Any help would be GREATLY appreciated. I believe I am using 1.4.10.

[KryptonSite]

I should also add, I checked chmod permissions and it's 777 in all of the relevant directories.

[Nibbler]

You had your setting for 'Max width or height of an intermediate picture/video' at 1 pixel. I set it to 400 and it works now. Update your gallery so this does not happen again.

[KryptonSite]

This issue had been bugging me for months and you were able to answer so quickly. Thank you very much!

[Joachim Müller]

http://forum.coppermine-gallery.net/index.php/topic,51927.0.html