Uploading Issues

[valenessa]

yesterday everything in my gallery
www.demihq.net/photos
was working just fine, the trouble stated when i add the watermark.
I uploaded some pictures and they didnt came out with the watermark
so i deleted them. That happen like 4 times. So when i try to upload the pictures
again, and then they didnt show any of the signs. I clicked there and this error

Template error
Failed to find block 'file_line'(#(<!-- BEGIN file_line -->)(.*?)(<!-- END file_line -->)#s) in :
        <tr>
                <td class="tableb" align="center">
                        <font size="3"><b>{MESSAGE}</b></font>


                        <br /><br />
                </td>
        </tr>

I think everything is just fine with my template, cause i've uploaded all my gallery +30'000 pictures with that
template.

[Joachim Müller]

http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#upload_support

[valenessa]

My problem is not there.

[Joachim Müller]

"Is not there" as in "doesn't exist any longer" or as in "I don't understand what you're trying to say"? If the later is the case, let me quote the section of the docs that I had refered to. You need to do as suggested there if you need help. Your reply simply doesn't apply: you haven't done as suggested, that's why we can't help you.

Asking for support on upload issues

When asking for support on the coppermine forum, post a link to your site and a test user account (the test user mustn't be in the admin group!) with upload privileges, with the above mentioned settings in place - this way, supporters can see the error messages as well. Do not post debug_output unless requested. If you want fast results, you should disable admin approval for the group the test user is in, so supporters can tell instantly what is wrong without needing to double-check.

When people have issues with uploading and decide to post their question on the Coppermine support board, they usually are told to read this upload troubleshooting section. Many of them fail to do so properly, which results in frustration both for users as well as supporters. To make this absolutely clear: the above mentioned steps are absolutely mandatory, no matter what skill level you have, no matter what upload method you have troubles with. Failing to do exactly as suggested will result in your request for help being ignored. Yes, this applies to you. We mean it!

If this is a language issue for you, you might want to use the Spanish sub-board. If you decide to do so, don't forget to say so here and resolve this thread. However, you'll be told the same thing on the Spanish support board that I told you here...

[valenessa]

I do understand you, i can make an account, but i'll give access to anyone in this forum
to my gallery. So it's not safe at all.
http://demihq.net/photos/
username: demi
password: test1

[Joachim Müller]

You have posted an admin account, which is of course silly and not what I have asked for. I have changed the password of that account to make sure nobody is abusing that. You should have read carefully what you need to do:

Asking for support on upload issues

When asking for support on the coppermine forum, post a link to your site and a test user account (the test user mustn't be in the admin group!) with upload privileges, with the above mentioned settings in place - this way, supporters can see the error messages as well. Do not post debug_output unless requested. If you want fast results, you should disable admin approval for the group the test user is in, so supporters can tell instantly what is wrong without needing to double-check.

When people have issues with uploading and decide to post their question on the Coppermine support board, they usually are told to read this upload troubleshooting section. Many of them fail to do so properly, which results in frustration both for users as well as supporters. To make this absolutely clear: the above mentioned steps are absolutely mandatory, no matter what skill level you have, no matter what upload method you have troubles with. Failing to do exactly as suggested will result in your request for help being ignored. Yes, this applies to you. We mean it!

Additionally, you haven't set the number of file and URI upload fields as you should have, nor did you enable debug_mode, so no: you didn't understand at all or you have been too lazy to read. I'm not ready to support your laziness. Do as I suggested. Setting the "Maximum allowed file size" to 400000000000000000 KB is just plain silly - that's 400,000,000 TB. The same is the case for your setting for "Max width or height for uploaded pictures/videos (pixels) " that you have set to the same value. Use values that make sense. I have changed that for you.
Turning watermarking temporarily off the same thing happens - I get the template error, so I temporarily set your gallery to the classic theme, but the template error remains, so my guess is that you have over-modified a file or a file is broken. I suggest to perform an update to replace all files with fresh copies.
I did more than you could expect from free support, as you have misbehaved in nearly every aspect one could think of. I suggest you make your homeworks first before asking questions again. I'm out of this thread.