Ran into problems sending Mail. Response: 502 unimplemented

[Laser]

Ran into problems sending Mail. Response: 502 unimplemented (#5.5.1)

when i try to register a user this shows up and dosnt send the confirmation email. All the details in the include/mailer.inc.php are ok but still it dosnt send a confirmation email

[Kizo]

Hi.

When I try the e-card function it says:

Ran into problems sending Mail. Response: 502 Error: command not implemented

What's wrong?
I've written my server, password, name in the mailer.inc.php
Someone who can help me?

[Ernst]

hi,

i fixed my ecard function with smtp last week see this thread http://forum.coppermine-gallery.net/index.php?topic=2732

i had the 503 response error, but i remember while trying to fix my prob that i had a 502 error too. I my case it was because i entered the smtp information in the wrong way in the mailer.inc.php

do you run your own server? (unix/windows?)

[Kizo]

I´ve bought space and domain name at www.b-one.net
unix/windows. I don´t know
Unix sounds familiar

PS. Sorry, but your other thread didn't help me.

[Joachim Müller]

@Kizo: please don't make things so hard for supporters - a statement like

I've written my server, password, name in the mail.inc.php (or whatever the file is called)

won't help us and shows you really don't care that much, so why should we? For a start, you may have a look at http://forum.coppermine-gallery.net/index.php?topic=2746 and http://coppermine.sourceforge.net/faq.php?q=howtoask#howtoask ...

GauGau

[Kizo]

Sorry.
I was in a real hurry then, and didn't have time to check the name.

[Joachim Müller]

so am I when running through the board looking for people who really need help.
The answer to your problem is... :?
sorry, have to run, I'm in a hurry.

GauGau

[mstrmitch]

I also had this problem. I setup my mail right and my mail server is fine as I control the server. but I get this error when doing ecards...using 1.3

Mitch
Phoenix, AZ

[mstrmitch]

so what was the answer, I am reading to fix my problems too..

Mitch
Phoenix, AZ

[Joachim Müller]

OK, more details: on Unix/Linux webservers, you usually have sendmail, which the server admin has to configure (there are some other programs as well who do the similar thing: sending emails). If you don't edit the SMTP_host setting in mailer.inc.php, coppermine will try to send emails directly over the php-function "mail()" that will use sendmail (or it's surrogate). If your webserver admin hasn't configured sendmail (or even has diabled it), or if you're on a Windows Webserver, you don't have sendmail - you will have to use SMTP instead. If the server is yours to administer, you'll have to set up smtp properly (the smtp that comes with Microsoft IIS sucks) in this case. If you're webhosted, your webserver admin probably has set up smtp for you. Either way, when you want to use smtp instead of sendmail, you'll have to specify and SMTP_host in mailer.inc.php, and (depending on your smtp setup) maybe a username and password as well.

Now here's the tricky bit: coppermine (or any other php application) can't determine what has been setup as your mailing system on your server, and how it has been set up - it is you (the webmaster) who has to find out about this. If the server is yours to administer, you will have to set up smtp. If you're webhosted, you'll have to ask your webhost. If you can't have smtp on your server at all, you will have to find another server that let's you relay mail (enter this server's hostname as SMTP_hostname). Again, this task is up to you.

I just want to point out that we can't help you any further on this board - you will have to solve this issue together with your webhost (or your ISP). As an example: if you buy a car from Toyota and a stereo from Kenwood, and you put the stereo into the car yourself, you can't go to Toyota and complain about the bad taste of music the stereo plays, they simply won't be able to help you.

GauGau

[mstrmitch]

leaving the mail.inc.php settings blank made it all work as it forced the script to look for sendmail and I have that installed already. Great explaination! this should be part of the FAQ for mail problems!

Mitch
Phoenix, AZ, USA

[loclyn]

Hey thanks to all
I was having email issues, my set up is on Fedore 3 Linux runnin Coppermine 1.3.0 . (was on a windows 2003 server box runnin apache but good ole windows fell over (typical windows lol))
My install is on one of my servers based in my office, which took a while to figure out but hey if you havin issues hosting your own set up I might be able to help.

I first modded my mailer.inc.php to include the smtp, user name and password but had no joy.
Then found this forum post and cleared my settings on the mailer.inc.php and then set up evolution email client on Fedore (comes standard)
All is working now.
Support on the forums is excellent!

www.lga.net.nz