Issue to access to Admin panel Issue to access to Admin panel
 

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Issue to access to Admin panel

Started by allanclp, October 04, 2019, 08:25:19 PM

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allanclp

Hello people  :)

So to be short, when I log to my gallery this message is showing up in red "Warning, your browser does not accept cookies." and it redirects me to the index page (web address gallery.com/index.php?message_id=ffa4713fc2f5fbb05d35e96f2e95a1cb&message_icon=success#cpgMessageBlock) without giving access to the admin panel.

I updated my gallery to cpg6x but the problem is still on.

Hope you can help. Cheers !

phill104

Try a different browser. If that fails a link to your site will help diagnosis
It is a mistake to think you can solve any major problems just with potatoes.

allanclp

Quote from: Phill Luckhurst on October 05, 2019, 01:09:37 AM
Try a different browser. If that fails a link to your site will help diagnosis

Hi Phill,
I tried it under Safari, Chrome & Firefox. Same problem on three.
http://charmedverasisters.com

ron4mac

Check cookie settings in your config...
cookie name:  cpg1xx
path:  /

Have you used a cookie consent plugin in the past?

allanclp

Quote from: ron4mac on October 05, 2019, 01:46:52 PM
Check cookie settings in your config...
cookie name:  cpg1xx
path:  /

Have you used a cookie consent plugin in the past?

I don't think I've had a cookie plugin configured before, and nothing related in my plugins folder.
I cannot access the config settings though, as it won't redirect me to the admin panel...

ron4mac

Do as I instructed here and I'll see if I can help you.


allanclp

Quote from: ron4mac on October 05, 2019, 02:14:38 PM
Do as I instructed here and I'll see if I can help you.

It's uploaded, thanks for your help!

ron4mac

Should be okay now. Turned off the cookies_need_consent flag in the database.

allanclp

Quote from: ron4mac on October 05, 2019, 09:44:23 PM
Should be okay now. Turned off the cookies_need_consent flag in the database.

It's working perfetly now, thanks you're a savior!