Naming of Visitors can upload files option in Album properties page Naming of Visitors can upload files option in Album properties page
 

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Naming of Visitors can upload files option in Album properties page

Started by stressball, April 02, 2007, 09:40:43 PM

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stressball

Ah, well, after looking through the documentation again, I found out what was wrong. Apparently the "Visitors can upload files" setting doesn't mean "Can non-registered users upload to this album?" it just means "Can users with the privilege to upload to public albums upload to this specific album?".

This was my bad for not finding it in the documentation. However, a suggestion for future releases: you might make this toggle in the album properties menu a little less ambiguous.

Thank you for your help.

Joachim Müller

Marking as solved. How would you suggest to name the toggle? There's even an asterisk next to it that you can click on that explains things.

stressball

Yes, there is the asterisk with the question mark that you can click on, but when I didn't know the answer to this problem, that didn't make any sense. I think the problem stems from using the word "Visitor". I now understand why that word applies, but to a newbie it might not make alot of sense.

My suggestion (it's just that, a suggestion. Take it or leave it.) is to change:

"Visitors can upload files"  to  "Users can upload files". That gets rid of the confusing word "visitor" which can have several different meanings.

Also, maybe add to the asterisk down at the bottom that says "(*) depending on groups settings". Perhaps change that to something like: "(*) depending on what permissions a user has through which group they are in, see: groups settings" with the word "groups" perhaps being a link to the groups settings.

Just my two cents. You guys are doing an excellent job here. Thank you for your help.

Joachim Müller

Quote from: stressball on April 03, 2007, 04:04:23 PM
"Visitors can upload files"  to  "Users can upload files". That gets rid of the confusing word "visitor" which can have several different meanings.
Not a bright idea - you can specify in the groups control panel as well that guests (i.e. members of the anonymous group => the opposite of registered users) can be allowed to upload to public albums. The word "user" wouldn't apply to guests, don't you agree? The word visitor applies to both guests as well as registered users, that's why it has been chosen. It has been chosen deliberately, after many discussions between the devs.
There have been some users like you who requested a change of the word "visitor", but none managed to come up with an easy replacement. After all, it's mandatory to read the documentation anyway - we have low tolerance for people who ask questions that clearly show that they haven't even bothered to read up their issues in the docs first. Don't  get me wrong: I appreciate any good proposal to find a solution that is better for Coppermine newbies. Howebver, in my opinion it is not an option to add even more text to the asterisk - after all, there should be no explanatory text in the backend at all. If a user runs into something he/she doesn't understand, he/she should read things up in the documentation. That's why we wrote it. That's why we contantly try to improve it.

stressball

Quote from: GauGau on April 03, 2007, 06:51:41 PM
The word "user" wouldn't apply to guests, don't you agree? The word visitor applies to both guests as well as registered users, that's why it has been chosen. It has been chosen deliberately, after many discussions between the devs.

The word user, at least from my perspective, implies anyone, which is why the entire industry of computer science uses the term "End User" when talking about anyone who might use their app. This includes guests, registered, and even admins who didn't write the software. I think it is a great term to use.

Quote from: GauGau on April 03, 2007, 06:51:41 PM
If a user runs into something he/she doesn't understand, he/she should read things up in the documentation. That's why we wrote it. That's why we contantly try to improve it.

It is true that the end user needs to read up on the documentation before they come to the boards asking for help - but it's an unrealistically optimistic outlook. The fact is that users, when they can't find something out in about five minutes will either quit using it all together or seek help from someone who can answer their question. Especially in a production environment, they do not want to spend an hour to two reading through the docs. I know that's why you wrote them. I know it's frustrating that they won't do that - but it's the truth.

Now, you as the devs can either do two things:
1) The "screw them" approach: In this option you guys say "well, they should read the docs anyway, and if they don't then we have no business helping them.
2) You can try and improve the readability of some of the toggles in the hopes that they won't even need to read the docs, much less ask you guys for help. In this option, you keep more people using it because it's easier to use, and you have less questions.

Please, do not take this rudely. I am a professional developer with several degress in computer science. I know what I'm talking about (to a certain extent, at least). However, this is only my option. And like I said, I am not trying to be rude - just trying to help. Thank you.

Hein Traag

I took a long look at the properties of one of my cpg albums and at first glance i'd say Visitors can upload files says what can be done. Especially when you read the info toggle text which explains that if a visitor is member of a group which has upload rights then he or she can upload into that album.

But i also agree with stressball that most users do not read further then the first line they see. So, knowing that, it might be worth while to change the naming of that album setting. That particular album settings deals with the possibility for users of the cpg to upload files into a album depending on which group they are in. So why not name it: Upload allowed. That explains in two words if it is even possible to upload into that album. Sure, as admin you can upload through ftp and then batch add but album properties deal with how the album is working for visitors, be they registered or not. And then change the explanatory info toggle a bit to explain Upload is allowed depending on group settings.

My 2 cents

Joachim Müller

Quote from: Hein on April 04, 2007, 07:52:02 AM
Upload allowed.
Good approach. Should be considered.

stressball

Quote from: Hein on April 04, 2007, 07:52:02 AM
Upload allowed

I like it. And the question mark that you can click on next to it should be also adjusted accordingly to the new phrase being used.