Login Problem - **SOS** - please help Login Problem - **SOS** - please help
 

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Login Problem - **SOS** - please help

Started by tifilkout, December 12, 2007, 06:37:53 PM

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tifilkout

Hello all :)
I have forgotten my password to access the admin area. I have tried to get a reminder, however when I enter the registered email , i get an error message saying "Selected user does not exist!". Please help. many thanks.

Stramm

Use a tool like phpmyadmin to have a look at the db (ie. the users table). Here you can find out what email addy you used for your account.

François Keller

QuoteI have tried to get a reminder, however when I enter the registered email , i get an error message saying "Selected user does not exist!".
I can replicate this problem on my install  :-\
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tifilkout

Quote from: Stramm on December 13, 2007, 08:07:44 PM
Use a tool like phpmyadmin to have a look at the db (ie. the users table). Here you can find out what email addy you used for your account.

I have done so using phpmyadmin, but i can only see emails of other users but not the admin one.in the users table.

tifilkout

Quote from: Stramm on December 13, 2007, 08:07:44 PM
Use a tool like phpmyadmin to have a look at the db (ie. the users table). Here you can find out what email addy you used for your account.


ITS All sorted now. thanks

Stramm

Quote from: Frantz on December 14, 2007, 07:29:50 AM
I can replicate this problem on my install  :-\

No email addy entered by chance?

François Keller

QuoteNo email addy entered by chance?
And what is an email addy (sorry for my ignorance)
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Joachim Müller

"email addy" is short for "email address". Stramm want's to know wether you maybe haven't entered a valid email address.

François Keller

ok, i understand.
my problem is solved: i had tested with my admin account and saw in the database that the admin had no email adresse set.
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