[Solved]: Unable to create thumbnail or reduced size image

[NTM1]

Have updated to 1.4.17 today, but from having no previous problems uploading files, I now get this error message:

The file 'albums/userpics/10001/***.jpg' can't be inserted in the album

Unable to create thumbnail or reduced size image

Website: http://www.nicetrainersmate.co.uk

Test Account: Test
Test Password: tester

Have enabled the debug info and tried all the suggestions in the upload problem docs, without luck.

Thanks

[Joachim Müller]

Set permissions on the albums folder and everything within it as suggested in the docs. The user the webserver runs under needs write permissions.

[NTM1]

Have set permissions for the Album folder and it's subfolders to 777, but still getting the same error message.

[Outlaw Photos]

I had the same problem.. Check under config.  Files and thumbnails settings ...Max width or height of an intermediate picture/video **   mine got set to 1... i changed it to 400 and now i can upload. hope it works for you..

[NTM1]

Excellent, thats got it fixed.  Many thanks for your help.

[Botilda]

I had the same problem.. Check under config.  Files and thumbnails settings ...Max width or height of an intermediate picture/video **   mine got set to 1... i changed it to 400 and now i can upload. hope it works for you..

Very good! It solved my issues as well, I can't believe I used 2 days to figure this out!

[John H]

Folks,

A very useful thread - it has also solved my upload problems as well. Many thanks for posting your advice, and I wish I'd found this thread last week when the problem first happened!

Regards